Silpada Customer Service Phone, Email, Contacts


Silpada Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with Silpada at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Silpada complaints 3

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Newest Silpada complaints

5:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Silpada Disappointing Quality and Overpriced: My Experience with Silpada Jewelry

Silpada is a website that sells jewelry. I bought some jewelry from them and I was not happy with the quality. The jewelry was overpriced and cheap. I would not recommend buying from them. The pictures on their website make the jewelry look better than it actually is. Save your money and buy from somewhere else.

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4:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Silpada Silpada Onyx Ring Review: Looks Good, But Buyer Beware of Warranty Issues

So, I got myself a Silpada onyx ring and it was looking pretty good. But then, it cracked and the ring just fell apart. I was pretty bummed out about it, but I figured that since Silpada had a lifetime warranty, I could just get it replaced. But when I contacted customer service, they told me that they couldn't honor the warranty because they were a new group that had taken over Silpada. I was pretty disappointed with that response, to be honest.

Overall, I would say that you should be careful when dealing with Silpada. While their products might look good at first, you never know when something might go wrong. And if it does, you might not be able to get the help you need from customer service. So, if you're thinking about buying something from Silpada, just be aware of the risks involved.

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12:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Silpada Disappointing Experience with Silpada's Shipping Practices

Silpada is a website that I recently used to purchase an item. I was charged $15 for 2-day shipping, which was supposed to arrive on a specific date according to their website. However, the item arrived 5 days late, which was quite disappointing. To make matters worse, they refused to fully refund the extra charge for the shipping. I found out that standard shipping would have been free and just as fast.

It seems that Silpada was aware of issues with their shipper, but still promised and charged for 2-day shipping. This is not a good business practice and left me feeling frustrated and dissatisfied with my experience. I would caution others to be wary of using Silpada for their shipping needs, as they may not deliver on their promises.

Overall, I was disappointed with my experience with Silpada. The extra charge for shipping was not worth it, and the delayed arrival of my item was frustrating. I hope that they will improve their shipping practices in the future to avoid similar issues for other customers.

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Is Silpada legit?

Our verdict: Complaints Board's thorough examination reveals Silpada as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Silpada stands out for its commitment to quality and security. Clients considering Silpada should delve into its customer service record to gauge compatibility with their expectations.

Silpada earns 91% level of Trustworthiness

Perfect Trust Endorsement: Silpada achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Silpada has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for can be seen as a positive aspect for Silpada as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Silpada's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Silpada website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Silpada as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Silpada and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction. appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Silpada. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of Silpada customer experience

Silpada, the jewelry company, has been receiving a lot of negative feedback from its customers. Many have complained about the poor quality of the products, with some pieces breaking or tarnishing after just a few wears. Others have reported issues with customer service, including difficulty getting in touch with representatives and slow response times. Additionally, some customers have expressed frustration with the company's return policy, which they feel is unfair and difficult to navigate. Overall, Silpada seems to have a number of issues that are causing dissatisfaction among its customers.
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Silpada contacts

Phone number

+1 844-278-1878


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