Silpada
reviews and complaints

As someone deeply passionate about jewelry, I understand the allure of Silpada's designs. However, after delving into various customer reviews, it's evident that the experiences with Silpada are quite mixed. While some customers have expressed delight in the quality and beauty of their purchases, others have faced challenges. Issues such as delayed shipping, poor customer service, and declining product quality have left a sour taste for some patrons. It's essential to approach Silpada with caution, considering both the positive and negative feedback shared by customers. As you explore their collections, keep in mind the diverse experiences others have had to make an informed decision that aligns with your expectations and preferences.

I bought my daughter the September earrings from Silpada for her birthday. She's got a real bad allergy to metals, even gold, so she can only wear sterling silver jewelry. But guess what? Her ears got all sore, swollen, and red from wearing the earrings that were supposed to be sterling silver. I mean, come on, they're selling them as sterling silver, but obviously they're not! And to top it off, the company won't take them back or give us a refund, even though they're the ones who messed up with their false advertising. It's just not right.

I gotta say, I've been a fan of Silpada for a while now. I've got a bunch of their stuff from years ago that I still rock today and it's held up pretty well. But I gotta be real with y'all, the newer stuff I've bought in the past couple years just ain't the same quality. The silver tarnishes real quick and it feels way lighter than the older pieces. Plus, a lot of the gemstones they use ain't even real and look pretty cheap. It's a real bummer, especially since the company's changed hands and the new owners ain't living up to the same standards as the OG crew. I wouldn't recommend buying from them these days, to be honest.

Warning: Be careful when purchasing from Silpada as the original company has been sold or bought out, resulting in a decline in the quality of their jewelry. The items you receive may not match the online pictures and may not have the 925 silver stamp or the Silpada arrow stamp that proves its authenticity. The replicas lack the intricate details and high-quality gemstones that Silpada is known for. The silver jewelry is lightweight, indicating the use of cheap materials. It's not worth spending your hard-earned money on. I've purchased from the Richline Group (Silpada's online store) several times and have been disappointed every time, resulting in me returning the jewelry.

I recently made a purchase from Silpada.com and was excited to receive my lovely necklace. However, upon receiving it, I realized that it was too large for daily wear. I decided to return it to exchange it for a smaller size.

Unfortunately, every time I checked in to see the whereabouts of my new necklace, I received a standard response that did not answer my question. It was frustrating to not have a clear understanding of when I would receive my new necklace.

To make matters worse, the returned necklace was received by Silpada on October 20th, and it is now November 10th, and I still have not received my new necklace. I decided to call the 1-800 number and left a message. The recording promised to get back to me in 2 hours, but it has been 6 hours, and I have not received a call back.

At this point, I just want my money back. While the jewelry is nice, the lack of customer service has left a bad taste in my mouth. I do not think I will be shopping at Silpada again. It is disappointing to have such a negative experience with a company that has such beautiful products.

I recently purchased a ring from Silpada for my daughter as a Christmas gift. My daughter typically wears a size 5 ring, but unfortunately, this one ran unusually small. I was disappointed to learn that Silpada does not allow exchanges, only returns and reorders. This meant that I had to pay for shipping on the item I was sending back. Although this was not ideal, I was willing to do it to ensure my daughter had a ring that fit properly.

However, I was shocked to learn that Silpada does not accept returns after 60 days, even during the holiday season. I tried to contact their customer service team multiple times, leaving six voicemail messages and sending eight emails, but I never received a response. Their canned, unprofessional response only suggested that I return the item, which they do not allow.

I was extremely disappointed with the lack of customer service from Silpada. It seems that they have no interest in ensuring their customers are satisfied. I would advise anyone considering purchasing from this company to stay far away.

Silpada is a jewelry website that offers a wide range of high-quality and creative pieces that are sure to catch your eye. The website is very intricate and has a lot of details, which can be overwhelming at first, but it's worth exploring. The business is very honest and trustworthy, which is a rare find these days.

The jewelry pieces on Silpada are unique and beautiful, and they are something you would normally find in an expensive boutique store. The quality of the pieces is exceptional, and you can tell that a lot of care and attention has gone into making them. The website has a horizontal montage of photos in the middle, and selecting one of the photos enlarges it. You can then zoom in on little white flashing orbs within the photo to reveal more details about each piece, which is pretty cool.

If you're someone who likes to try on jewelry before buying it, then you'll love Silpada. It's way cooler to see, touch, and try on the pieces than just looking at them online. You can get a better sense of the quality and craftsmanship of each piece when you see it in person. Plus, if you're someone who still likes to play "dress up" with your girlfriends, then a Silpada party is the perfect way to do it. It's way more fun and less pressure than shopping in a store.

Overall, Silpada is a great website for anyone who loves unique and high-quality jewelry. The website is easy to navigate, and the pieces are stunning. Whether you're looking for a statement piece or something more subtle, you're sure to find something you love on Silpada.

I gotta say, I'm pretty disappointed with Silpada. I was looking for a special birthday gift for my mom and thought I'd give their website a try. Big mistake. When the package arrived, it was already open and there was no ring inside. I mean, come on, how hard is it to properly seal an envelope? And to make matters worse, when I reached out to customer service, all I got was an automated response saying they were busy and would get back to me. Well, it's been a whole week and still no response.

Honestly, I wish I had read some reviews before ordering from Silpada. I've had better luck buying their stuff on Amazon, but I guess that's not saying much. It's just frustrating when you're trying to do something nice for someone and it all goes wrong because of a company's incompetence.

So, if you're thinking about buying something from Silpada, I'd say don't bother. Save yourself the hassle and find a more reliable company to shop with. Trust me, you'll thank me later.

I recently made a purchase on Silpada.com and unfortunately, my experience was not a positive one. I ordered two items and was notified that they had been shipped. However, on the day that I was supposed to receive them, I checked the tracking information and saw that they were out for delivery in North Carolina. I live in Pennsylvania, so this was obviously a mistake.

When I contacted Silpada about the issue, they informed me that the wrong zip code had been entered on their end. They said that once they received the package back, they would issue me a credit. I told them that I still wanted the items and asked if they could just reroute the package to me. However, they said that was not possible and that I would have to reorder if I still wanted them. I decided to just take the credit and move on.

However, when I received the credit on my card (which happened to be an Amex gift card), I went to use it at a store and found out that there was no money on the card. I checked the balance and saw that it had been used in small increments for purchases in Hong Kong, four days after I received the credit. This was the only place where I had used the card and Silpada was the only company that had my card information.

I believe that this whole situation was a scam and I want to warn other buyers to be careful when shopping on Silpada.com. It's important to be aware of the risks and to protect yourself from potential fraud. Overall, I would not recommend this website to anyone and I will not be shopping there again in the future.

I gotta say, I was pretty impressed with Silpada when my co-worker started selling it. I mean, I spent over $800 on their jewelry in just 6 months! But let me tell you, I was not happy when half of my pieces started turning rusty colors or changing colors altogether. And get this, it all happened after just 90 days of having them!

So, I reached out to my hostess and she told me that even her relatives were returning their items for the same reason. She called Silpada and they told her that they couldn't give a full refund after 60 days. What about the lifetime guarantee they promised, huh? And to make matters worse, they don't even list the 60 day policy in their catalogs!

They did offer to give me another piece of jewelry, but why would I want to take a chance on buying more jewelry that's not even what they claim it to be? I'm not gonna lie, calling their customer service department was a complete waste of time.

I'm not one to just sit back and take this kind of treatment, so I'm filing a complaint with the Better Business Bureau. I mean, come on Silpada, you gotta do better than this.

I recently made a purchase from Silpada, an online jewelry store. Being a resident of Canada, I ordered a set of stacking rings from their website. The delivery was prompt, but unfortunately, the quality of the product did not meet my expectations. The under gallery of the rings was solid, which did not allow the stones to refract light as they should have. Additionally, the rings did not seem as substantial as they appeared online, and they looked much nicer on the screen than in person.

Although Silpada has a 60-day return policy, I was disappointed to find out that the cost of returning the items was not covered by the company. As a consumer, I had to pay for the postage and insurance myself. This was quite frustrating, as I had to pay $32 to return the items to Florida. I could have easily bought a cute pair of earrings from Winners for that amount and kept them!

It would have been much better if Silpada had a Canadian address where returns could be sent. Unfortunately, this was not the case. As a result, I will never purchase anything from their website again. I would advise other Canadians to do the same.

In conclusion, while Silpada may offer a wide range of jewelry, their quality and return policies leave much to be desired. As a consumer, it is important to be aware of the potential costs associated with returning items, especially if you live outside of the United States.

Silpada is a website that sells jewelry. I bought some jewelry from them and I was not happy with the quality. The jewelry was overpriced and cheap. I would not recommend buying from them. The pictures on their website make the jewelry look better than it actually is. Save your money and buy from somewhere else.

So, I got myself a Silpada onyx ring and it was looking pretty good. But then, it cracked and the ring just fell apart. I was pretty bummed out about it, but I figured that since Silpada had a lifetime warranty, I could just get it replaced. But when I contacted customer service, they told me that they couldn't honor the warranty because they were a new group that had taken over Silpada. I was pretty disappointed with that response, to be honest.

Overall, I would say that you should be careful when dealing with Silpada. While their products might look good at first, you never know when something might go wrong. And if it does, you might not be able to get the help you need from customer service. So, if you're thinking about buying something from Silpada, just be aware of the risks involved.

Silpada is a website that I recently used to purchase an item. I was charged $15 for 2-day shipping, which was supposed to arrive on a specific date according to their website. However, the item arrived 5 days late, which was quite disappointing. To make matters worse, they refused to fully refund the extra charge for the shipping. I found out that standard shipping would have been free and just as fast.

It seems that Silpada was aware of issues with their shipper, but still promised and charged for 2-day shipping. This is not a good business practice and left me feeling frustrated and dissatisfied with my experience. I would caution others to be wary of using Silpada for their shipping needs, as they may not deliver on their promises.

Overall, I was disappointed with my experience with Silpada. The extra charge for shipping was not worth it, and the delayed arrival of my item was frustrating. I hope that they will improve their shipping practices in the future to avoid similar issues for other customers.