Old Navy review: customer service ( 1 comment)

On Saturday 6/30/12 I went to the Old Navy in the Pacific View Mall in Ventura Ca. They had there flip flops on sale for $1.00.I took all 4 of my children with me and they selected the flip flops and other items that they wanted. The line to pay was lengthy and when it was my turn I placed my items on the counter and the girl (Gabbi) behind the counter was extremely rude to me. She very rudely told me that I could only purchase 5 pairs of flip flops. I asked why were other people being allowed to purchase more than 5 pairs and I wasn't. She rolled her eyes at me, but did not answer me. Again she looked at me with her eyes half closed and said you can only buy 5 pairs. I said ok, can I purchase 5 pairs and my daughter purchase the other 5 pair. She handed me back my items and said well then count them out and next time only come to the counter with 5 pairs. None of the other employees were having the other customers do this. When I asked why I was being asked to do this, I was just ignored by the employee. It's a shame that people do not value their job anymore. They take them for granted and do them poorly. I was very disappointed with the service that I received at Old Navy.