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Norwegian Customer Service Phone, Email, Contacts

Norwegian
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www.norwegian.com

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1.8 1 Review 3 Complaints
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Norwegian Reviews 1

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Norwegian Good budget airline

Recently travelled with Norwegian on following routes:
- London to Oslo
- Oslo to Tromso
- Tromso to Svalbard
- Svalbard to Tromso
- Tromso to Oslo
- Oslo to London

Check in was quick and easy on all journeys. All the flights were bang on time, smooth transits and the onboard service was good. The landings were all smooth too. Staff at check ins and on board were all very pleasant. Luggage allowances are excellent for a budget airline.
Only one thing - it is unethical to charge people such a lot of money just to type details of property lost in transit onto a database (would have given 5 stars but for this).
I would certainly use this airline again

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Norwegian Complaints 3

ComplaintsBoard
G
7:16 am EDT

Norwegian lost luggage and no customer support

First time I fly with Norwegian. We purchased Premium tickets. Good service on board, but they lost both our luggage and we are chasing the airline from US and Italy to find out location of suitcases. In US they do not answer the phone, in Italy they say to wait and they do not know if luggage is in Italy or US. They do not reply to emails, absolutely dreadful customer service, no support at all. They are spoiling our vacation.

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B
11:00 pm EDT

Norwegian air travel

Went to green airport rhode island to pick up my flight to dublin ireland tonight. No one from norwegian air at terminal. Called ten cheap oair numbers and only spoke to two foreigners who could not either look up my info or would not. Finally I was left on hold for 54 minutes before I hung up. Bogus rip off to never notify me and my friend on the way to the british open with tickets. I have insurance and better have a reimbursement coming or I with hire a lawyer because we had to book an aer lingus flight for big money. Bottom line flight was moved from rhode island to stewart airport in new york. Are you serious? Uber back from airport was $70. Cheapoair and norwegian both suck. Lost tonight's hotel money also. Tim connors
[protected]@metrocast.net

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J
8:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Norwegian unethical behaviour

It has taken me more than 2 weeks to overcome the extremely rude and unwarranted attitude of your checkin attendants at the JFK airport on the 20th June 2019 at the time of boarding my flight No.(DY)-7022 to Paris

After being made to wait 20 minutes at the business checkin counter, I was told to see the supervisor who was equally incompetent as the checkin woman.

This supervisor then tells me that I should take a Economy seat as the seat they had assigned for me was not working. This was a pure lie because as I got into the aircraft the business class had no empty seat.

After 20 minutes of explaining to this supervisor that I had booked the flight 3 months ahead and will not move to the economy as my health at 81 years would not permit.Finally when I threatened that I will take legal action, she gave me a seat, I will never know how she found it, or repaired it.

It seems that you had over booked the Business Class and instead of requesting passengers to fly some other time your staff resorted to lie about the situation.

This is not acceptable from a international airline from Norway.

Unless I get a suitable reply from you the above message will be shown on all the social medias

Every year I fly more than 200, 000 miles and have never confronted this kind of treatment in any airlines.

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Is Norwegian Legit?

Norwegian earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Norwegian to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Norwegian is known for their high standards and safety. If you're thinking about dealing with Norwegian, it's wise to check how they handle complaints.

We found clear and detailed contact information for Norwegian. The company provides a physical address, 17 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Norwegian has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Norwegian.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Norwegian.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

According to our analysis, Norwegian appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

We looked up Norwegian and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Norwegian. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of Norwegian complaint handling

Norwegian reviews first appeared on Complaints Board on Jul 15, 2019. The latest review Good budget airline was posted on Feb 20, 2024. Norwegian has an average consumer rating of 1 stars from 4 reviews. Norwegian has resolved 0 complaints.
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  1. Norwegian Contacts

  2. Norwegian phone numbers
    +47 90 50 84 00
    +47 90 50 84 00
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    +39 349 615 5453
    +39 349 615 5453
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    Sales Executive
    +34 902 84 80 80
    +34 902 84 80 80
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    +47 21 490 015
    +47 21 490 015
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    Norway
    +1 (800) 357-4159
    +1 (800) 357-4159
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    USA & Canada
    +44 330 828 0854
    +44 330 828 0854
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    United Kingdom
    +45 70 807 880
    +45 70 807 880
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    Denmark
    +358 923 101 600
    +358 923 101 600
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    Finland
    +33 970 738 001
    +33 970 738 001
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    France
    +49 800 589 5000
    +49 800 589 5000
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    Germany
    +39 694 802 756
    +39 694 802 756
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    Italy
    +353 16 971 489
    +353 16 971 489
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    Ireland
    +34 900 838 065
    +34 900 838 065
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    Spain
    +46 770 457 700
    +46 770 457 700
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    Sweden
    +66 600 035 180
    +66 600 035 180
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    Thailand
    +54 115 078 9745
    +54 115 078 9745
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    Argentina
    +55 213 500 0451
    +55 213 500 0451
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    Brazil
    More phone numbers
  3. Norwegian emails
  4. Norwegian address
    Oksenøyveien 3, Fornebu, NO-1330, Norway
  5. Norwegian social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
Norwegian Category
Norwegian is ranked 268 among 420 companies in the Travel and Tourism category

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