Northstar Alarm Co.home security service

This review was posted by
a verified customer
Verified customer

Northstar alarm has recently been cited in the Indianapolis area by the Indiana Attorney Generals office for taking advantage of senior citizens. Unfortunately I am a victim. I paid as agreed on my contract until 8 months before it ended when a company rep apparently watched me come home from work then banged on my door before it could close completely saying there was a problem needing discussion. He told me Northstar decided to upgrade to 4G and unless I paid half the cost to upgrade my house Northstar would no longer monitor my home. I refused to pay for their upgrade and stopped payments to them since they were breeching the contract. Now they have the nerve to try and collect the payments when they did not provide servicesagreed upon. WARNING WARNING WARNING ABOUT DOING ANY BUSINESS WITH THEM!!! I found out about them 3 yrs into it but they still got me.

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