NoraCora
reviews and complaints

This is a bait and switch operation. Nothing I ordered was sent to me. Cheap knock offs that did not even come close to resembling products represented were sent. Returns are a fraud. They have to be shipped back to China at buyers expense. My delivery would have cost over $700 to return. The company then offers a 10% settlement to not have to ship back.

On Saturday, Feb.18th I believe it was about 10;00 a.m. I submitted a return on Noracora's website. I have the return #'s 136300 and 136297. It said that they stated- You will get authorization and a return address via email within 48 hours.

I never recieved the email, yes, I even checked my junk mail even though I still get all of their adds. The dresses are not the size that I ordered, so I can't wear them! Thier total would be $38.63. I would like a refund and would be happy to send them back @ my expense if they would send me the e-mail telling me how!

I have ordered over $200 at their sit over the last few months and really like the style that they have, but is I can't return items it makes me nervous to continue to shop @ their site.

Hi I received my package from you guys but it is missing the shirts I paid for, my name is Heidi Grunwald, I would like to receive the shirts or get my money back, please call me on [protected] thankyou, the photos I sent are the only garments I received. The order number is on the photos, as you can see on the postage sticker it says dresses, there are no tops in there which is what I really started the shopping cart for and also paid for so I am disappointed not to receive them, I thankyou for your quick recovery of my items thankyou

Origonal order I was charged for everything on order, contacted them about dissatisfaction, receceived email with links that didnt work, offered 125%credit if I kept item. They said it was only 25% of cost of item credited I complained again, also said I was not wanting bathing suit they never sent and were charging me again for. They credited second charge for suit -1.00! Then proceded to send a dress and charge me for it that I didnt order. I contacted thru chat, unproductive. They gave me tracking number &said email never changed once account set up. I stated email hacked &they just repeated themselves. I would prefer full refunds and labels to return items. Asap

On February 12, 2023 I ordered some women's tops from Noracora. I got an email that my order went through BUT I did not get an order number or a receipt for my order which I paid for on my VISA card.

Three or more days ago I received my VISA bill which noted that there were two entries on it from Noracora. One for the amount of $50.75 and one for the amount of $29.97 -- and next to each of these entries on my VISA bill from my bank it says: Rayleigh GB. I do not know what that means.

HOWEVER, since these two items are now on my VISA bill I assume you have been paid those two amounts as noted above. I want to know what has happened to the goods I ordered?

I ordered a blouse in yellow from Noracora. It took months to arrive. When I emailed them that I needed a return item form. They have not emailed me back. I also cancelled an order I had placed with them before I received the blouse, which was of poor quality. In addition to being the wrong color, taking forever to receive the item, I no longer wanted the dress I had ordered. I told them in an email that the blouse was the wrong color (gold), and was poor quality so I didn't want the dress!They have NOT accrediated my debit card for that amount. Any help you can offer will be greatly appreciated.

[protected]@hotmail.com

[protected]

Most of Nora Cora's clothing is deceivingly appealing in the photos but once it arrives, it proves to be poorly made with the cheapest of synthetic fabric. I purchased 2 dresses in the same size. One was way too big and the other was way too small, so NoraCora's sizing cannot be relied upon. The dresses were unwearable. They were sewn poorly. The fabric was listed as "cotton" but was more of a polyester/nylon blend. Disgustingly deceptive.

NoraCora NO LONGER ACCEPTS RETURNS, SO KEEP THAT IN MIND WHEN MAKING ANY PURCHASE FROM NORACORA! You will have to eat the price yourself if the item does not fit. Guaranteed you will not be able to resell the item in the US because of the poor quality! Heed the advice of so many scorned customers: STAY AWAY FROM NORACORA & GO ELSEWHERE!

I received my order a week and one half ago. I have requested a return authorization a week ago and have not received an authorization for it yet. It states that it must be returned within 30 days for a refund on the shipping form. I am unable to contact anyone via e-mail or phone to find out why I haven't received any contact or return slip. Can not reach anyone and will be out of time shortly. On their website it states that I will receive it within 24 to 48 hours of request. The clothing is not worth the money and does not fit. I want a refund and would like to see the co investigated for misleading people and ripping them off by being unavailable for any sort of personal contact for customer service or support. It truly is the worst I have ever dealt with. Please help me. Thank you.

Vickie Harrell
[protected]@hotmail.com
[protected]
Order# HBPT01705250

Initlally we loved the cute outfits and prices on the NoraCora website and decided to buy about $120 worth of their promited products. The products came is 4 seprate envelopes of a 30 day period and while shipping was supposed to be free, they charges an additional $42 to our credit card. We tried to return most of the items as they did not fit or we did not like te quality of the fabrics.

They refused to accept a return, but did give us a 15% discount if we kept the items. If we did return, they were going to charge us shipping charges. We did not return the items, but they still added a new shipping fee.

The shipping label clearly state the return address being in Ingelwood, CA. But when we communicated with Noracora, they stated that the return would have to go their eturn center located in Guangzhou, China. You have to pay shipping to China, they inspect the items, and then determine if they are going to credit a refund. Dishonest business practice. Shameful.

Horrible customer experience. Terrible quality. Sammed us on shipping in plasic bags. Don't be fooled! Not a good company, product, or value. Whatever you pay, it's tto much!

DW

Bought several items from Noracora on June 3, June 10, June 17, 2022. When all items arrived I got in touch with Noracora so I could return several items. The order numbers were; HBLCI01147754, HBPT01354522, HBPT01327836. I was given an address in China to return the items;
It says to Ship to: Pan Huiling, 1st Floor, Build A, Dongtai Science and Technology Park, No. 107, Lanhe Avenue, Lanhe Town, Nansha District, Guangzhou, Cuangdong, China 510000
Tel: +[protected]
I packaged everything up and took it to the USPS on July 8, 2022, which cost me $84.35 to send back. Never heard back from the company.
* Over the weekend on January 28, 2023, I received the same package I had sent back to my address. *
Needless to say, I am frustrated and will never shop this company again.

The pictures you see are not what you receive ….They are cheaply made and the material is horrible..The first time I placed an order for one dress which had the name Noracora in the label. What I received this order was labeled MISSLOOK and I can tell the items were hand sewn in a very poor method. The stitching is bad and the material is very cheap

The quality of their products are beyond substandard. What they post online and what they deliver are at opposite ends of any spectrum. Everything I purchased was poorly made. I immediately requested a return authorization form. Instead of allowing me to return the items to the location they mailed them from, which was less than 7 miles from me. They required me to return them to china which would have cost me over $79, yes! Seventy nine dollars. When I initially requested the return authorization, they offered to refund me 15% and 'skip the hassle of the return hassle". I declined because: 1. I had no idea I had to return them to china 2. I had no idea it would cost more than $79 to return them and 3. I did not want any of the items. Then they offered to refund me 35% to keep the items. At that point it was more cost effective to take the 35% and give the stuff away (or trash it) because it was still up to them to determine whether the clothes were in the same condition as received, and while they were, some of them arrived balled up and I felt they would probably hold me responsible for their poor packaging. I will never do business with them again.

I had ordered Christmas presents for my friends, and Nora Cora didn't have the inventory I selected available in their warehouse and couldn't guarantee I would get my order by Christmas, so I canceled the remainder of my order and went ahead an accepted the two items that had all ready shipped. It's been over 2 statements from my credit card and after talking with 3 of your customer support people, I've been told that they credited my credit card for the items that I canceled. I still have not received the $58 refund to my credit card. I was smart enough to screen shot my chats with Nora Cora's customer service telling me that I have a refund, also saying they refunded to my credit card account, but yet still no refund. Can someone please look into order Order No.: HBPT01601204 2022/11/13 13:47:44

Thank you

I place an order on 11/19/22 and I haven't received them yet. order #HBPT01612301. Sub order7740991. How soon can I expect to receive. I don't want to continue paying for something I don't have.

I would like for someone to respond to me. They are plain warmth casual fluff pants. I got 1 pair, and I loved them, so I ordered another pair.

Peggy Toalson

Noracora posted boots on their site that are of much higher quality than received. It is very obvious when you look at what I was sent vs. what they advertised for sale that there is a huge difference in the material quality, craftsmanship and appearance. After researching this appears to be a common deceptive sales and marketing scheme they use. When you try to return the products they tell you that they must be returned to China, even though they are sent from CA. The cost to return overseas is more than what you have paid. They then offer you 15% to keep the items. As you dispute with them they continue to offer you more, up to 50%. The products are of such poor quality that Dollar Stores have better and I'd be embarrassed to even give them new to a homeless shelter. Additionally, the sizing chart was not accurate and again I am not the only person to complain. All that I have stated has been validated by others experiencing the same issues. The allegedly do 40M in USA sales annually, so there should be accountability for their fraudulent actions. I have reported them to the FTC, BBB and will continue to pursue legal recourse with any agency that will investigate them.

I have told them I am keeping the boots for proof of my claim at this point and no other reason.

What you get isn't what you ordered...My employees were laughing so hard when the order came in i wanted to cry...Nothing was like the pictures on the website! Totally a hot mess! This should be against the law!

I ordered over $400 in items my first and last order! Reached out to them to no avail...They said they are working on their quaility?!

I made an order in the beginning of August it's now mid-october and I did not receive full items! Only get generic customer service replies and upon complaining they canceled the items that did not come and never refunded me! I have tried countless times to reach them and only get automated responses! No customer service number that I can find and they don't care!

Order number: HBPT01491170 September 2,2022 9:36 pm

I received 3 of the 5 items, I ordered. I do wear a medium size according to American standards. The 3 items, I received have to be a small or ex small. The items were to small in the waist and the sleeves were to tight. I barely could try them on.

I am trying to return the items but the hoops you have jump throught are unbelieveable. My total bill was $102.57 for 5 items. I received 3 items and the receipt does not show the cost of these items and if the other 2 items are shipped or on back order.

No response from my return. I returned your sweater probably seven or eight months ago was too small. I tried to contact you several times by text or email no response again, I’m not sure. But I said I would take the same sweater in a medium or another sweater of even a greater value and I would pay the difference. As of such I haven’t heard any response. I like shopping with Nora Cora, but I cannot do it anymore till the situation is taken care of. Thank you. [protected].

Noracora would owe me $ 106.00

I've emailed many times and they refuse to give a return address The phone number is disconnected too I've emailed their main headquarters too with no results. I've had a virtual chat and was told to wait 48 hours to receive the return address, and never received anything I've requested, even though I've emailed many many times, now I am totally ignored

Order number is HBPT01475212

Order was placed on Aug 8th 2022

Is there any help out there for people like me?