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2.5 844 Reviews

Nokia Complaints Summary

319 Resolved
525 Unresolved
Our verdict: Engaging with Nokia, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Nokia reviews & complaints 844

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Newest Nokia reviews & complaints

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11:33 am EDT
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Nokia Nokia UK promo 2013

Received a message from Nokiamobile .wi [protected]@live.com in 2013 that my Nokia phone number won the 110,000 GBP and the particulars of the claims are as follows: name Titus Funsho Adeyemi with winning mobile number +[protected] with reference number NK/015/ with PIN: NK-311 Verification No: NK9724- E129 country Nogeria on 10-Oct- 2013

All documentation done and I was told that my cheque had been lodged with British Airways, world cargo centre complex 363 stockley close heathrow International Airport, London, UB7 9BL but up till today I have not received the cheque despite all efforts taken by me so far

Please kindly verify this claim for possible response

Desired outcome: Please I want to know the truth about this to know my fate in this. Please reply through this email address [protected]@gmail.com. Mobile No. +[protected]

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3:51 am EDT
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Nokia Nokia c 12 pro

Nokia c 12 pro purchased Kiya hai April 2023 me
Mobile guarantees me tha Bas 2 din chala tha
Display chali gayi thi iski
Gaye hue 4 month ho Gaye company me
Abhi tak return nahi hua mobile
Order I'd
[protected]
[protected]@gmail.com
Nokia me iski complaint karni hai
Nokia customer care vale pagal Bana rahe hai aaj mil Gayega 1 week me mil jayega

Desired outcome: Nokia ebuilder per repair per dala tha mobile ecom express se ladka lekar Gaya tha mobile repair ke liye 9675405293Vivek hr [protected] bulandshahr se Pic hua tha mobile repair hone ko mobile

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7:26 am EDT
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Nokia Scam about cash prize offer along with the 3 different gift prizes from nokia company.

These Are Your Winning Information:

Batch Number...…NUK/5QN/0YR744.,

Reference Number...….. NUK/30C1/94175.

Winning Numbers...…NOKIA163-0320-NXEG,

Pin no...00591.

Note! This Award Draw is the 1st of its kind and we want to sensitize the public so as to increase our number of users in 2023. We are pleased to inform you that your cash prize of £475000 Great British Pounds (Four Hundred Seventy-Five Thousand Great British Pounds), Two Nokia G60 5 smartphones, two Nokia Tablets (T21) and Brand-New Nokia Pure Book X14 Laptop have been approved to you. This promo is approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). In Regards To The Collection Of Your Prize, Your Winnings Have Been Forwarded To The Reserve Bank Of India (rbi), For Transfer Of Your Winning Funds £475000 Great British Pounds (Four Hundred Seventy-Five Thousand) In Cash To Your Home Bank Account In Your Country. You Can Now Begin The Final Step Of The Claims Process, Contact Reserve Bank Of India (rbi) For Transfer Of Your Winning Fund, Please Fill In The Form Provided Below And Send It To The Reserve Bank Of India (rbi) For Transfer. Email: ([protected]@rbitransfer.org.in) Also, Two Nokia G60 5 smartphones, two Nokia Tablets (T21) and Brand-New Nokia Pure Book X14 Laptop Will Be Delivered To The Address That You Will Be Giving To Us.

The above data has been sent by Nokia Fraud company.

Also one fake mail from RBI are as follows;

FILL IN THE FORM

PREFIX (MR., MRS., MS., DR., ETC.):

Your Full Name:

Permanent Home Address:

Mobile Number:

Date of Birth (YYYY-MM-DD):

Gender: (Male) OR (Female) :

Nationality:

Country:

CONTACT RESERVE BANK OF INDIA (RBI) WITH THIS DETAILS:

OFFICER NAME: MS. SUCHITRA MAURYA

Email: [protected]@rbitransfer.org.in

We believe that the above explanation is clearly understood by you, if not call us on +[protected] for more clarification.

I wish to say on behalf of all members and staff of NOKIA CORPORATION we wish you the best of luck as you spend your good fortune.

Warm Regards,

Sir Alexander Walker

NOKIA CORPORATION UNITED KINGDOM®

©2023 Nokia all rights reserved.

I have shared the bank details of mine to the said mail id. Please stop this scam and save me from the scam.

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5:19 am EDT
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Nokia Spam mails

spend your good fortune.

Warm Regards,

Sir Alexander Walker

NOKIA CORPORATION UNITED KINGDOM®

©2023 Nokia all rights reserved

.********************************************************************************************

You are required to forward your winning details via the above e-mail addresses Email: [protected]@nokiacorporationoffice.com

And note that you must send your information to the above offices for verification purposes.

From: Rangaswami pothnal

Sent: Sunday, July 2, 2023 3:46 PM

To: Nokia

Cc: [protected]@outlook.com

Subject: Re: confirm

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10:38 am EDT
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Nokia Nokia

Nokia I got a phone from them on there site. had many issues with the phone, called them, ask them for my money back, they would not give me my money back

Told me to call tracfone, for all the problems, the sometimes could help me, but two days later same problems, went to best buys, they said you have a soft wear issue, you need a new phone, called tracphone, they tried to fix it, they

Could not they said you need a new. phone. I sent this phone back to them, after fighting with them, they sent me a replacement phone, it did not work, called them, they said charge it for three hours, they said to call them back if that does not work.

They said to send it back to them, I did sent it back with FED-EX,

they closed my case two times saying they never got the phones, I have proof that they did, I was crying to my neighbor telling her what is going on, she called them they said they would give me my money back, wanted almost three weeks, no money back, she called them, they said it takes 15gays she said it is 15days. she sent the all the proof of everything they ask for, theynare playing games.

I am a disabled senior, in July I will be 76years old, with other chronic health issues, & this is making me more sick.

I am on a fixed income,& this is no way to treat people, please if you could help me I would really appreciate it.

Dolores Olshanfky

Desired outcome: I want a refund of my money.

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2:28 am EDT
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Nokia I haven't received my price money

Saturday i received an sms saying i won a price of R195 000 from Nokia Yearly Promo and they told me to call this guy Mark Morris.

I did call the guy the same day,Mark told me to call him Monday i told him i will do so he hang up.

Monday i called Mark he told me to send the reference number so that he can check if I'm the lucky winner i sent him the reference number he came back to me and told me I'm the kucky winner.He told me to send me all my details as well as my account number and MTN airtime worth R180 so that the bank can use it to transfer the money i did everything he told me.

When i got back to him he told me that the bank would want R1 500 for insurance so that the bank can send the money but i didn't transfer the money because be told me to wait for an sms so that i can transfer the money.

Desired outcome: I never received my price Mark is not even talking to me I've been waiting for so longPlease help

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10:30 am EST

Nokia Servicing and repair of damaged mobile and request failure regarding

My mobile Nokia 6.1Plus display is damaged.

So I have raised a request in < https://nokia.ebuilder.com/en_IN/repair > dated 3 NOV 2021. tracking order number: < 1635964448145 >

A person from service center called and asked to raise another request with the Phone IMEI, because in last request I have used Sim card slot IMEI.

So I have raised request but it failed saying a request already exists and the tracking order number is: < 1636525307058> .

Now I did not receive any response from them, past month. I did not even get my phone.

Need my phone status and need it repaired. Please take further action to get my phone repaired.

Attached the Tracking order details screen shot and Failure request screenshot for reference.

Desired outcome: Need my phone repaired

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6:11 pm EDT
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Nokia Nokia g20

I bought this piece of junk via contract with eir, I pay €60 pm, from day 1 I have lost phone and internet signal on a regular basis, in general the signal is weak, my previous phone was a Samsung A50 which worked perfectly until I broke the screen.
This current garbage has created a problem with the running of my business as I have lost signal in the middle of conversation with my clients.
I have zero faith in this junk and as I believed that Nokia once created the finest phones around I feel that they have lost the plot, if this is typical of nokia G20 then they should withdraw the model immediately and offer a full refund and compensation for the unwanted stress that they have caused.
NOKIA G20 OUT OF 10 I'LL GIVE 0

Desired outcome: Reimbursement

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2:43 pm EDT

Nokia phone

Worth of the money. Many services for all needs.

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9:37 pm EDT
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Nokia Nokia 6, TA-1033 mobile phone

Sealed unit battery replacement. I have a Nokia 6, model number TA-1033. Every time I need to get a replacement battery it takes up to a week to get a new battery delivered, stock and delivery delays pending, and then almost every time there is an issue with the device afterwards. There are only two repairers in Hobart and I am not prepared to pay to post my device interstate. First time it was the re-sealing of the unit, and the battery type itself, now it is the home button and touch buttons either side.
My complaint is that the sealed unit design is flawed, because of the problems related to battery replacement. I am aware of the reasons for this surrounding the environmental proofing, but the problems far outweigh the benefits.

Desired outcome: better design for battery replacement

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4:51 pm EDT
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Nokia Product Service

Customer care is irresposible

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5:35 am EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nokia NOKIA 3.4 TA -1288DS

I have very bad experience about your company . I have purchased NOKIYA 3.4 mobile via DOC. NO. H20US-33407 DATED 02/03/2021.

Suddenly on 20/03/2021 It's voice lost / speaker stop working .

NOKIA service center Lucknow confirms that speaker will be replaced and it is not avalable here . It will take minimum 10 days .

Please confirm who will pay my losses for that period .how can manage my work without my phone for so long time.

Request you please replace this phone immediately to avoid my losses and yours problems also.

job sheet attached for your reference.

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Resolved

still no action taken by company . request company to replace my mobile phone immediately.

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8:04 am EDT

Nokia Nokia 6.1 plus

I bought two Nokia 6.1 plus in Saudi Arabia both having charging issues. One I'm having with myself, bought charging pcb boards in local market and changing it every 3 months. Other one I sent it to my friend in India, it's also having same problem so I asked him to go to Nokia care nearby in pondicherry, as it is bought in Saudi Arabia and without international warranty he paid 1100 rupees to change the charging pcb board.
Within 10 days after changing the board got the same issue and its not charging again, so took it again to Nokia care in pondicherry, now they are asking 1100 rupees again to change the charging pcb board. As a Nokia user for the past 14 years I'm very disappointed by this manufacturing defect.

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5:19 pm EDT
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Nokia Bad mobile phone

Re is my one and only experience with rick of rixinvestigators.com. Overall, I did not get what I paid for. All he had to do was to find the name and address of the employer of the wife of a guy who lost a small claims lawsuit to me. I did not care about anything else. He failed to deliver the one thing I wanted. It should have been child's play for him. I let him know he failed to deliver.

On dec 17, 2016, rick sent me an explanation of what he would do. "this would be three days of activity over a one week period (8 man-hours per day), including background checks on all parties, surveillance efforts to determine if and where his wife is working, as well as looking into his own business activities for asset location. This would cost you $1, 500.00."

Very expensive, I thought, but I wanted to collect my $3, 100 the guy who lost the lawsuit to me had been ordered by the courts to pay. The loser is todd bristol of djs4u.com, who owns a dj and casino entertainment business in the mesa, az area.) bristol is defying a court order to return my money back to me since april 23, 2016. All I wanted was for rixinvestigators.com to do was find out where wife worked so I could appeal to the courts to garnish her wages. Garnishing of wages is authorized.

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11:37 am EDT

Nokia Product newly purchased

Good evening,

We have purchased new Nokia 2.3, however, we are unable to switch on mobile.

I have visited twice your shop but your shop is closed due to corona.

Please revert as soon as possible.

With best regards,
Umesh Shetty

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10:00 am EDT

Nokia Nokia 3

On October 2017, I bought a Nokia 3 mobile, I have been a customer of Nokia mobiles since 1996. Orange the french operator which I am subscribing the communication services, had not this mobile in stick, I went to the FNAC website, they proposed a Nokia 3 at a price of 100 € uros. I ordered it, the phone came from Hong ko, g. I went with my phone to the Orange technical assistance to get it fixed and get the memories of lost phone (lost in September 2017).
The Nokia 3 was functioning very well, until Friday, March 27thy, it was difficult to open it and have it worked, on Saturday 28th it was still more difficult, but I succeeded.
On Sunday 29th, nothing to do, it did not react anymore. On Monday I sent a mail to your technical assistance services, they asked me the IMEI, on Tuesday I gave the IMEI, and the answer was not to believe, irresponsible for a world company like Nokia.
You Nokia 3 was made for Taïwan, not for France, we cannot do anything, furthermore, your guarantee has expired. The garantée has expired already when I contacted this service, I mentioned I bought the Nokia 3 in October 2017!
The Nokia worked perfectly in France and was agreed by Orange!
are there two qualitiés of Nokia 3, the one for Taïwan and similar countries, which are not good quality and can get broken in less than 3 years?
or What is wrong? Nokia is producing cell phone in China like its competitors, am I wrong, why the Nokia 3 I have did not deserve to know why it goes broken after 2 years and 6 months? Is this problem of no interest for Nokia?
I thought Nokia took care of its customers as a world company should do!
What happened, if it is a mistake, I would appreciate do get the possibility to have my Nokia 3 repaired.
If not, I won't stop complaining by such a way of treating old customers!
I am going to complain to the French authorities as well as the European ones, and in the meantime, I will get in touch with UFC queue Choisir, the biggest french consumer association.

Hoping to get an answer, not a bureaucratic one, but a practical and efficient one.

Regards

Jean Bachèlerie
40 rue d'Aubuisson
31000 Toulouse
[protected]

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12:47 pm EST

Nokia nokia 7.2

Hai,
I am radmesh from india, i bought a new nokia 7.2 mobile.First of all i tell you that this mobile have no sharpness camera effect when enlarged the photos after taken .that is camera was very poor which i expect more from your reviews.It is 48mp camera i think this mobile was so horrible..my thought was wrong when i realised now using this mobile.Early i used your nokia 6.1 plus mobile is better camera performance than nokia 7.2.Obviously i says that this nokia 7.2 mobile was so poor camera performance.So i request you to improve much better camera performance from your updations, i am waiting for that because i am so impressed your camera performance earlier..please do the best..i love nokia..thanking you

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3:59 am EDT
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Nokia re: request for repairing

Purchased this Nokia 4.2 android model on 18.08.2019 from Croma shop ghatkopar Mumbai. Unfortunately the mobile phone dropped and the display glass broken. i approached the service centre where i was told that repair cost will be approx.4000/- Rs. It will be highly appreciated if the company will repair my cell phone at a nominal charge. Since my phone is in warranty period.
Thanking you in anticipation.
Ananthakumar.

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8:49 pm EDT

Nokia Nokia 3310 blank screen

Nokia - Defective Feature Phone pickup through courier- Case #HMDFH3741-

You have a pathetic customer service in Delhi. I have been contacting your customer care helpline since 2 months now and they are keep making false promises each time. Nokia seems to be a trusted brand but now no wonder why people are switching to other mobile brands. It's shocking that you guys don't have any quality standard or adharence to any turn around time.

[protected]@gmail.com

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11:36 pm EDT

Nokia nokia 8.1

After update to Android 10 fingure lock not worked properly I am very tired now to unlock phone threw button face lock also invisible and other lock also not so well how many tme I open phone with button and that problem giving me more headache I purchased that phone Bec I trust Nokia but I am now very sad camera also warm if I open for long period what is this ?

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