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Our verdict: Engaging with at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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5:52 pm EDT
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This review was chosen algorithmically as the most valued customer feedback. - Asics gel cumulus

About a year ago I purchased a pair of ASICS gel cumulus running shoes at Foot Locker. Please understand I have been an avid ASICS fan for a number of years having purchased no less than 12-15 pairs. I have always been well satisfied with each purchase and had no problems at all. They fit well and provided comfort and support. I am an avid walker and log...

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1:51 am EDT Running shoe

E-mailed Asics with pic if defective product which is 3months old & used on very few occasions. I was referred back to retailer assuring me there's a returns policy & it will be sorted. Nothing happened as retailer manager of two outlets weren't in the store & no one can make a decision. Asics was informed of this & alerted of the damage this is causing their brand. Sadly, I remain a dissatisfied customer. It's time to shop for another brand after using Asics for 32 yrs.

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3:48 am EDT unreceivable delivery till 30 days from ordering.

Hi, I write this compliant mainlt because of the unreceived delivery of a pair of shoes which i paid earlier and Havnt receieved the delivery till 30 days from ordering. I could not track the item though it also shows the item will be delivered on 14/06/2018 and it havnt got in my hands till 25/06/2018. I need an explanation as soon as possible or else i would have to write comments in the feedback about this in the website.

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High Trust Suggestion: evaluated with 72% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

Our scan shows website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

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