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Nike complaints 1027

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B
2:40 pm EDT
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Nike Nike Dri fit Golf shorts size 34

Hello

My name is Benjamin Carvalho, and off the bat I want you to know Nike is my favorite company by far! I hate even calling this a complaint, more an issue I’m hoping we can resolve. I probably buy Nike products at least once a week, this week was Nuggets basketball shorts, swim trunks, and Khaki golf shorts! ( Top 3 photos). The issue is when I purchased the golf shorts in the past(which I love) both pair have ripped up the seam in the crotch! (See bottom 3 photos) This looks ridiculous and I can’t have that especially with another pair on the way, I’m hoping for some new ones cause first; I’m sure Nike wants there product looking good, second I myself want to look good! If I ripped them or caught them I’d never ask but same spot on both pair wasn’t me. Again I wear Nike all day every day from hats to underwear to shoes to socks. I thank you for your time and look forward to hearing from you,

Benjamin Carvalho

Desired outcome: Two new pairs of shorts, or gift card to get them myself??? Please and thank you!!!

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9:30 am EDT
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Nike Air Force Ones

I bought a pair of airforce ones about a year ago and they right shoe squeaks when I am walking. It is very noisy and I can no longer wear the shoes. There is no damage to them so it seems to be a quality control issue. I do not have my receipt as they fitted and I loved them. They were purchased from JD Sports In Ballymena last year. Please advise as I love all my Nike shoes but this has put me off buying another pair incase the same thing happens again. Many thanks, Louise Strange

Desired outcome: Replacement

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12:39 pm EDT
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Nike Air Monarch

I have been buying Nike Air Monarch for (15?) years. I like them, but the last 2 pair have just fallen apart. The sole is delaminating at the back and the front. 2 shoes have torn where the leather meets the rubber by my little toe. This last pair is only about 6 months old! I am so disappointed. I think I will look at other brands. I don't want to waste any more money on shoes that fall apart.

Desired outcome: A replacement pair of shoes would be appreciated.

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12:53 pm EDT
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Nike Nike tactical boots 10.5

I purchased these boots some months back

I work in a state facility,basically on concrete floors all day .I’ve Always bought Nike or underarmour boots for work .So this time I purchased these and within months the sides up by front toe has seperarted as if the leather was not holding up to the rubber soles that butt up to it , I took a few pics to show the separation and sending you this email because I bought these online. Thx I just wanted to show you what occurred

Desired outcome: Anything would be great full Nike is Alwys been a favorite product of all my items plus bein over 200.00 pair of boots would not have expected that in a short time bein a average guy average wearing them 3 to 4 times a week

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8:54 am EDT

Nike Woke ideology

Our association is through with Nike and its coddling of Woke ideology. Nike is selling its soul to the Far Left so, guess what? We'll make our purchases from companies that don't extol the virtues of transgenders, transexuals, trans-anythings. Those man-made concepts have NOTHING to do with sports, competition, and the healthy respect for one's body (God-given).

Nike? No way!

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12:47 pm EDT
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Nike Advertising campaign

I do not know where to start. Having seen your highly offensive

advert of a man dancing around advertising womens' sports attire.

HOW LOW CAN YOU SINK.

Why?

We are already being cancelled despite being 51% of the population

and now a popular company uses this dispicable advertising campaign.

Took my nike gear to the Oxfam shop today.

There are plenty more oompetitors out there.

GOODBY NIKE

Desired outcome: GET RID OF THAT WIERDO AND USE A WOMEN TO ADVERTISE WOMENS GEAR. TOO LATE FOR ME. I HAVE DUMPED YOUR STUFF

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6:36 pm EDT

Nike Misleading pricing

The sticker price showed 14.99, but when we tried to pay/scan the price is 19.99.

Pricing manager name Jill at Potomac Mills, Woodbridge VA refuse to give the sticker price.

She stated that it was the wrong price that they had put in on the sticker. She did not honor the sticker price. She kept on arguing that we will need to pay the price on the computer that was scanned.

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1:37 pm EDT
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Nike Your moral stance towards society

Because of your pathetic Immoral stance towards the LBGQ community and your traitorous actions with China, I will never buy anything Nike related again. I will also encourage my family & friends to never support your company again. It is so wrong and immoral for you to support the so called LBGQ community. That lifestyle is an abomination. in the site of GOD. Your traitorous relationship with the pathetic anti-American Collin Knappernick and with Communist China is a direct insult to every American citizen. Especially to our Military Forces, who are fighting to protect this Nation. Personally, I hope hundreds of millions of Americans support your computation and put you all out of business. Your company does not deserve one penny of our money.

Desired outcome: Stop supporting the Immoral LBGQ community and stop supporting China.

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11:35 am EDT
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Nike Advertising

I have never written a complaint before so be patient with this one. I have no problem with what a person wears or identifies as in their daily life but if you think Dylan Mulvaney is the right choice for your sportswear then I am done with you. This young man was a quirky teenager that most people thought was gay but he wasn´t obviously getting the attention needed and so as is the trend, he decided to transition. That just means hormones and a dress.

I have no idea why you think the majority of your customers will be onboard with this choice, especially the women who are fighting for their rights in an array of sports but I wish you well and luckily there are other sports companies who hopefully will not bow down to a very small and loud minority.

Desired outcome: Non expectations at all

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8:06 am EDT

Nike Marketing

Ja Morant? Dylan Mulvaney? That's the best you can do for PR? An NBA player who totes guns to malls and parks? A man who is unsure of who he is and plays out his own inner, psychological struggles and that premise - and ONLY that, is what makes him iconic enough to be on your media? No more Nike products coming through my door. And please be aware: each complete you actually DO receive represents thousands who have waved you off with the backs of their hands and are not even caring to contact you...

Desired outcome: You figure it out!!

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9:49 pm EDT

Nike All Nike products

I have been a Nike product buyer since Air Jordan. I have a family of 13 we all buy Nike shoes, shirts, pants and even socks.

With Nike taking the Woke agenda and now having a transgender involved in their product advertising we are not purchasing products now or in the future.

You most likely will not miss our monies and I hope other families will follow the path of not buying Nike products. You have chosen your path and we have chosen ours.

Thanks

Stan M

Desired outcome: None

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9:27 pm EDT
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Nike Customer service and product

On Friday March 31, 2023 at 2:20 pm ; I called Barstow Nike Outlet, to see if they can reimbursed me with store credit or Gift Card for a pair of blazer shoes that I bought at the Barstow Outlet on August 2022. (Check my email: [protected]@gmail.com so you can see the items I have bought thruout the years, and the Blazers are the last time I shopped) (DA4087-100)

So, I call the number [protected] and an employee answered the phone and I proceeded to ask about the warranty on the shoes, if after 8 months of use, is the store able to proceed with a credit so I can buy another pair of shoes, and I told her I saw your warranty policy on the website.

She proceeded to tell me that If the shoes weren't worn and if they were just 60 days old from the purchase date, then she could give me store credit, I told her that she confused me because the website said I could come to nearest store to claim my warranty.

After that, I finished that call with Nike Barstow Outlet, I called Nike customer service at [protected], I explained to the agent that I Just called the outlet and they told me to call the 1800 number so I could get a gift card or credit store, so I could get another pair of shoes for my son, unfortunately the blazer tennis shoes has a hole in the side of the shoe where the sole has just glue. He is an active boy and the glue on the side of the shoe is not resistant.

Agent took my information and asked for the date of purchasing, what happened to the shoes, and he told me yes, you are elegible for a store credit or gift card and told me that in 24-48 hours I will be receiving an email with a Pre-paid label so I can send the shoes back and when the shoes arrive to warehouse; they will send me the credit to buy a new pair of shoes. So, from there I waited for the email.

Yesterday, April 2, 2023 I received an email from Rolando for my order S00C000010D4E8X, and he said to go back to the outlet because they have to give me the credit in store or a gift card; I had to go back there because the shoes are just Months old (8 months).

Today April 3, 2023 I called the Outlet again so I talked to Tammy the manager and I told her that I called Friday, and then I call Nike customer service, and they told me to contact the outlet so I could get my warranty on the shoes that I bought on August 2022, She told me that at the store they don't do any warranty, if I want a pair of shoes I could go buy one, I told her that I read the website policy on the shoes warranty, but she says she was not going to discuss anything with me, if I wanted I could go buy another pair of shoes.

I then ask her if she can give me her name again, she said Tammy, then I asked her what was her employee ID; Tammy responded for what I wanted to know that information, if I can give her my name; so I told her my names is Flor James.

After having a really bad moment with the Manager of Nike Store at Barstow, I come to the conclusion that she does not know what's her job as Manager, She is a very unprofessional "Manager", she should not be around that store where millions of Tourists stop before going to Las Vegas, me as a local I am very disappointed for her lack of knowledge and very low education towards the public that are the customers that love Nike like, like my family loves Nike.

I still haven't gotten my issue fixed and the only reason I am doing this claim is because those are the only shoes for my son, and I am having financial hardships so I can't afford what Tammy the "manager" suggested, I can't buy another pair of shoes just because she says so.

I can't go back to Barstow Outlet because basically Tammy is not going to help me because she does not know the policy of her own Job when it comes to the warranty. So going back to Barstow will be a waste of money (gas) and my time and overall my mental health that I try my best to take care of; and Tammy will interrupt my peace of mind.

So please do something about Tammy because with her attitude Nike can lose many international customers, and local as well; I really dont know if I ever going to go back to any Nike store because I have been mistreated.

I hope I can get a credit soon, so my son can have a better pair of shoes that can be more resistant because he is an active 8 year old boy.

After talking to Tammy I called customer service and they took my information again so they can create the label, but they couldn't create label because the item is just 8 months old so basically the outlet should've helped me, so I dont know who is going to help.

If you need anymore information please send me an email before you call so I can answer the phone or just email me, whatever is the best way for you to contact me.

Desired outcome: I would like the gift card so I can purchase another pair of shoes for my son. If Nike can help with extra pair of shoes because all the inconvenience, it will be nice and appreciated.

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1:33 pm EDT

Nike The return of faulty nike sneakers

I brought my pair of Nike sneakers into the retail store for return or exchange , the sales manger and an employee both inspected the sneakers and it’s faulty west is obvious ( inner heel plastic on both shoes are coming through the sides.

Please read on..

Good day

My family and I have been Nike consumers for over 2 decades, we have always enjoyed and respected our brand relationship. My daughter is a ranked tennis player at the age of 12.

I have had a problem with a pair of sneakers purchased at a Nike store on Long Island New York within the last year. I went back to the store, the manager reviewed as well as my sales associate and they advised I return them, they were nice enough to send to me a shipping label via e mail.

Upon receiving the e mail, boxing the sneakers, going to UPS and spending $15.00 to ship them, Nike said they are not returning them, with no explanation or compensation. I will not getting a credit or anything. Here is the case and claim #’s

Claim # [protected]

Case # [protected]

Case # [protected]

Many more phone calls.

Upon receipt I called Nike to further discuss and I was dismissed after a lengthy conversation and told to call customer relations, Customer relations, advised me to e mail to you for escalation of this unfortunate situation.

The sneakers in question have plastic popping out of the side and scratching my inner ankle, there has to be a faulty production because in all my years I have never had a problem or returned ANYTHING EVER to Nike . I have been a proud customer for decades, and would like you to investigate and either send me a new pair or a credit for another Nike product.

Please advise me as to what you can do for me

Respectfully-

Scott Neher

1231 Moores Hill Road

Syosset New York 11791

[protected]

[protected]@gmail.com

Personal E Mail

Desired outcome: Replaced, credited, Nike gift card for value . The sharp plastic makes them unwearable

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2:45 pm EDT
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Nike Squeaking shoes

I purchased a pair of Nike at famous footwear. They squeak so much when you walk. They are new. I haven't wore them very much. After sending them to nike claims on March 8, 2023 they sent them back and said they it was not a flaw. I purchased them on 12/17/2023 at Famous Footwear for around 90 dollars. The problem with the shoes is the fact they hold air in the sole.

Desired outcome: Money back or new shoes

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2:18 am EDT

Nike Stones and the Beatles

days between late and early . Nick Lowe returned as producer, and Roger Béchirian acted as engineer. Nike Customer Service +1 805, 301., 7002

Nike Phone Number +1 805, 301,. 7002 Most of the songs were written prior to the sessions, and debuted live during the latter half of .

Embracing new wave, power pop and punk rock, the songs draw from bands such as the Rolling Stones and the Beatles

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8:35 am EDT

Nike Product warranty with no customer support

Good day

I am writing with disgust and regret with the purchase of a Nike golf shoe from the Proshop
I had purchased a Air Max 270 G Nike golf shoe from the pro shop late August 2021. The sho does not have any wear and tear however believe there is a manufaturing default as both left and right shoes are breaking off at the bottom between the shoe and the air max bubble.

I used this pair of shoes for one season and already seems to be breaking, again I reiterate that there is not wear and tear currently on the product. I note that Nike boasts a 2 year warranty on their products and indicate that if there are any challenges with their items in this regard one should log a return at the store purchased. On the 11th January 2023 I went into the Proshop (Lynwood) and took in the shoes for a claim. One month later I was contacted by the Proshop indicating that they were unable to provide a claim as the supplier indicated that it is out of warranty.

The Pro shop also did not provide any report from the Nike supplier as indicated at the time of logging the shoes in for a claim. I believe that there is no responsibility and accountability by both Nike and Proshop with regards to honoring the claim, defect and assisting the customer. I have lost faith in the Nike shoes as I spent R3699 on a pair of gold shoes which has lasted me one season of use (equating to wearing them for maximum of 30 times in that season. I have since been trying to contact Nike however they indicate that they only deal with returns of items purchased directly from Nike stores and online.

Desired outcome: Ideally i would like a refund on these pair of shoes and if not a return or exchange to the same value

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9:01 am EST

Nike Nike Air Max Squeeky Shoes

I have purchased 2 different pairs of Nike Air Max women's running shoes & both only lasted a month before they started squeeking so badly when I walk I can no longer stand them. These are very expensive shoes & it's not like I'm abusing them. I'm just wearing them for walking & to the gym. I buy tons of Nike products but this is ridiculous & unaffordable to keep having to replace my shoes this often.

Desired outcome: Return/ replacement of my 2 defective pairs w equivalent priced pairs or 1 higher priced pair of my choice. They were about $85 retail ea. Either that or can they be fixed? They are in good condition otherwise.

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11:55 am EST

Nike An order @ Wrentham MA Outlet

I waited in line for an hour to make the below sale, after leaving the store it was apparent that I was overcharged. I was not able to go back to the store for a refund due to the hours that they were open. So I chatted with Customer Service and they informed me that they can't help. So I have attached my photos and receipt, as the customer service representative via chat has informed me that I need to go back to the store. I advised that my house is over 2 hours away from all store locations. I am expected to drive 4+ hours to get a refund of $10 that I was overcharged. Ridiculous, appalling customer service.

Desired outcome: I wanted a refund of $10

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5:17 am EST
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Nike Appaling customer service & availability of product

I am a loyal customer of Nike from Australia for over 50 years I have been disgusted with the appalling & unprofessional customer service by Nike.com (which I believe is based in the Philippines)

The staff are not courteous & cannot speak proper English, are not able to expressly answer questions. I am shocked by the service level of a global company like Nike.

• I have been trying to buy 2 Pairs of shoes Nike Go FlyEase shoes US sizes 9.5 & 10 Black & White & Gray colours.

• This is only sold through Nike.com website & not available/not sold through any retail stores.

I have been wasting considerable amount of time by repeatedly contacting Nike by phone over the last few months re the availability & ETA of this product. The response I get every time is try our website regularly & when I want to talk to a supervisor or manager the call is terminated by the agent.

After this sickening customer experience I am contemplating switching to / buying one of several other brands which are equally good or even better and are freely available in any retail store in Australia, where I will be welcome with greetings and treated with professionalism, warmth & above all with respect.

This is not Russia or a third world experience in wasting my time surfing the Nike.com website periodically to find product availability & ETA. Whereas Nike.com should be informing that the product is available.

Any decent global company in this modern age should be able to tell me the ETA of a product in advance.

Is this a marketing or consumerism practiced by Global company Nike.com which in my opinion disgraceful!

I trust some action will be taken to preserve the image of a leading global brand & respect years of brand & customer loyalty by me.

Karu Karunakaran +[protected]

Desired outcome: self expalnatory per attchment Want resolution of the reported issue

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3:50 am EST

Nike Jordan Point Lane. Style CZ4166-010

The Jordan Point Lane that was purchased back in July last year - from US online store.
Purchased Online – Jul 12, 2022
C00940512848 - US$78.38
Jordan Point Lane. Style CZ4166-010
Now: the sole of the shoe has peeled off and that transparent element is out of air at one shoe Nike chat provide an option to return item for investigation. But, I'm not in US right now.

Desired outcome: fix product issue.

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About Nike

Screenshot Nike
Nike is a global sportswear brand offering athletic footwear, apparel, and accessories. Their product line caters to a wide range of sports including running, basketball, and soccer. Nike also provides services like personalized shoe customization and fitness apps.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

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- Summarize the main issue with Nike in the 'Complaint Title' section.

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- Provide detailed information about your experience with Nike. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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Ensure you follow these steps to effectively file a complaint with Nike on ComplaintsBoard.com.

Overview of Nike complaint handling

Nike reviews first appeared on Complaints Board on Dec 30, 2006. The latest review You will be charged, then not get the products… I’d be ashamed. was posted on Apr 22, 2024. The latest complaint Nike Apple Watch purchased in Nike website never delivered. UPS Box was violated and watch/accessories were missing. was resolved on Dec 13, 2021. Nike has an average consumer rating of 1 stars from 1038 reviews. Nike has resolved 96 complaints.
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  1. Nike contacts

  2. Nike phone numbers
    +1 (800) 062-3550
    +1 (800) 062-3550
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    Mexico
    +1 (800) 811-6453
    +1 (800) 811-6453
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    800 035 703 048
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    1800 18 886 453
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    38%
    Confidence score
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    +1 (800) 344-6453
    +1 (800) 344-6453
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    +1 (212) 367-4447
    +1 (212) 367-4447
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    International
    +1 (844) 430-6453
    +1 (844) 430-6453
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    Canada
    +61 130 065 6453
    +61 130 065 6453
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    +64 800 113 661
    +64 800 113 661
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    +44 207 660 4453
    +44 207 660 4453
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    +43 13 602 773 720
    +43 13 602 773 720
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    +32 26 200 166
    +32 26 200 166
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    +45 82 333 183
    +45 82 333 183
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    Denmark
    +358 981 710 428
    +358 981 710 428
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    +33 1704 89 073
    +33 1704 89 073
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    +49 699 520 6453
    +49 699 520 6453
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    Germany
    +353 15 251 800
    +353 15 251 800
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    14%
    Confidence score
    Ireland
    +39 238 591 453
    +39 238 591 453
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    Italy
    +31 207 219 453
    +31 207 219 453
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    Netherlands
    +47 23 500 397
    +47 23 500 397
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    Norway
    +351 213 180 051
    +351 213 180 051
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    Portugal
    +7 495 926 7253
    +7 495 926 7253
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    Russia
    +34 913 753 366
    +34 913 753 366
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    Spain
    +46 851 992 310
    +46 851 992 310
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    Sweden
    +41 225 675 466
    +41 225 675 466
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    Switzerland
    +90 212 365 0490
    +90 212 365 0490
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    Turkey
    +27 112 560 701
    +27 112 560 701
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    25%
    Confidence score
    South Africa
    +86 800 820 8865
    +86 800 820 8865
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    China
    +852 82 122 122
    +852 82 122 122
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    Hong Kong
    +91 800 100 9538
    +91 800 100 9538
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    India
    +81 120 645 377
    +81 120 645 377
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    Japan
    +82 15 771 360
    +82 15 771 360
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    South Korea
    +54 810 555 6453
    +54 810 555 6453
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    Argentina
    +55 113 004 5566
    +55 113 004 5566
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    Brazil
    +1 (800) 806-6453
    +1 (800) 806-6453
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    Products & Orders
    More phone numbers
  3. Nike emails
  4. Nike address
    1 SW Bowerman Dr, Beaverton, Oregon, 97005, United States
  5. Nike social media
Nike Category
Nike is related to the Athletic Apparel category.

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