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Nike complaints 1027

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S
11:49 am EDT
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Nike Air monarch iv shoes

I have 3 pairs of Nike Air Monarch IV shoes purchased in the last 1-2 years and the right shoe in each pair squeaks and has done so consistently and loudly since purchase. I thought it might go away but it has not and I see it seems to be a common complaint of others.

I do not recall specific purchase dates and no longer have receipts. I have contacted Nike and filed a complaint with BBB to no avail at this point.

Desired outcome: Even long out of refund or warranty as this appears to clearly be a defect, I would like replacement or refund for all 3 pairs.

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9:00 pm EDT
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Nike Item never received and insulting message placed in my account.

I ordered an item from Nike on 8/5/2022, and was never received. I tried reaching out however, customer service stated they were not able to assist and said the following. "We are unable to provide any additional courtesy refunds for Nike.com orders on this account. We can no longer initiate any carrier investigations or provide any further courtesies for packages sent to you. For further assistance you will need to contact the carrier directly about your shipment status." To suggest I want "courtesy" refunds is disrespectful and insulting. It is the responsibility of Nike to provide me with help to get this resolved. I spent 110 on this item and am not going to lose that. The order # is C00963691278.

Desired outcome: To get this insulting message and stipulation from my account and either get the item I ordered or get a full refund.

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7:10 am EDT

Nike Mercurial soccer cleats

These cleats from day 1 on use have smelled worse than anything we’ve encountered. We have tried cleaning them, airing them out, baking soda, and the shoe balls that kill odor and nothing works. Its a smell between cat urine and bad vinegar. It permeates everything. We have even had to get a new soccer bag as her high school classmates were complaining so much.

I see Nike has recognized the issue to a very small point (https://www.footy-boots.com/bbc-investigates-smell-nike-products-5361/ ) but I think that it is because customers are afraid to complain. We would like this situation rectified as I spent the weekend trying to determine the best course of action to reduces or remove the smell from the horrendous boots. Thank you.

Desired outcome: We’s like a new pair of comparable, non-stinking white/blue soccer cleats size 7.5 women’s or a refund for a new pair of cleats she can pick out online or locally

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5:02 am EDT

Nike Shoes falling apart only 4 months old

I received a pair of Nike for Christmas as a gift from my husband and actually didn’t wear them until Jan 2022 on a trip to South America with my husband. In April I noticed the rubber was degrading and crumbling where the fabric meets the sole on the exterior. This has increasing gotten worse and I would like the shoes replaced. Nike should not last 2 months or less.

Desired outcome: I would like the shoes replaced or a credit for them… my husband has the receipt.

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10:52 am EDT
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Nike Nike Shox, Nike Shox TL Nova

I bought 4 pairs of Nike Shox and all fell apart. One pair is red and white, another pair is brown and bright blue,the other is yellow and white, the last pair were lemon venom and white. All of them the soles have come apart,from the Shox, the Shox TL Nova, the Shox just crumbled after one wear. I really like my shoes and just want them replaced. What good is it if I buy what I thought are good quality shoes and have them fall apart after one wear?

Desired outcome: I would like my shoes replaced. Or compensation to replace my shoes I really do like them. I am just tired of them falling apart.

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12:05 pm EDT
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Nike Mens nike reax 8 squeaking with every step

I bought these shoes and actually paid more than I normally do for sneakers but they seemed very supportive and comfortable. I always wear nike. After about 1 month they are making horrible and loud squeaking noises with each step. So much that people stare at me at the gym. I am a week past the store return date and I would like to either have my money back or some new shoes that don’t squeak so probably not the same kind.

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4:23 pm EDT

Nike Nike vapor max shoes

Nike vapor max shoes. I bought two pair of Nike vapor max for $230 each. After a few months the air bubble bust. Now the shoe is worthless. I look on the Internet. And half the people that bought this product is having the same issue. I tried to take them back they told me it was too late. I tried to fix the shoes with silicone it didn’t work. This is a defective product. I need special shoes because of my leg condition. And Nike should reach out and correct this problem and look out for their customers. Hope I don’t have to go to the news make this public. !

Desired outcome: I would like credit towards two pair of shoes equal value of my choosing for $460 back. Nike should look out for their customers. I saved money for those shoes cause I need them I can’t afford to keep buying more!

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2:26 am EDT

Nike Tekkie

Good day,

I trust that this email finds you well.

I bought the below Nike Tekkies last year as a birthday gift for my father and by my disappointment it did not even last a year before the material started to tear by the front side of the tekkie as shown on the images. I paid R1199 for this product?

This is extremely disappointing as I paid a lot for this product with the thought that it would last as Nike is supposed to be a good tekkie and brand. I do want to post this on other platforms to warn other people not to make the same mistake as what I did.

I would appreciate any response from Nike as that is the least that can be done.

Thank you.

Bernelee

[protected]

[protected]@gmail.com

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Simavo Smith
Simavo Smith
Auburn, US
Jun 07, 2022 7:29 pm EDT
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Why Nike Swoosh is only available for employees https://www.guidancessite.com/activate-nike-swoosh-account/

ComplaintsBoard
F
3:05 pm EDT

Nike Nike shoes

Hi there,

I brought a pair of Nike shoes for my Dad as he is now retired and enjoys walking quite a bit.

I brought these shoes over 8 months ago and the shoes have squeaked whenever he walks ever since.

It didn't bother him at the beginning but now it is just ridiculously loud.

We have tried putting baby powder into the shoes, letting the shoes dry on the radiator, etc. but nothing has worked.

The shoes do not have removable soles so that is not an option either.

It just seems unfair that I spent 80.00euro's on shoes and now my Dad is nearly embarrassed to wear them out in public due to the squeak!

They are not a fancy Nike shoe by any means, but he should at least be able to wear them on a daily basis.

Desired outcome: A new pair of shoes or some kind of advice that actually works to get rid of the squeak!!

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K
K
ken violette
, US
May 02, 2022 3:09 pm EDT

Air Monarch

Same problem! Black pair and white pair. So loud it scares cats from thirty feet.

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M
9:12 pm EDT

Nike Nike Air Max Wore Out!!!

I Just Started Wearing Pair Brand New Air Max And Their Already Wearing Out, I’m An Avid Nike Purchaser And This Is Not The Only Pair I Have That IFeel Are Waste Of Money!

Desired outcome: Replacement!!!

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10:26 pm EDT

Nike Paint coming off air max 97s

I just bought Nike air max 97s about 2 weeks ago and I have worn them probably 5 times and the paint on the side started coming off already. I was wiping them down with a wet wash cloth being very gentle. I paid a lot and it’s disappointing. I bought them from footlocker

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6:14 pm EDT

Nike Nike reax 8 tr squeaking

I usually only by Nike but that might change ...I have a new pair of Nike reax 8 tr I just recently started using them bring them on my trip out of country. ... And from day one of my trip they have been squeaking actual very unsafe in other country's cause it points you out as a target and you are noticed. Please help loved my old pair in fact I still have them also. But this is a travelers nightmare ... Please Help #Nike

[protected]@yahoo.com

Desired outcome: Replace or tell me how to fix

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4:02 pm EDT
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Nike Nike air zoom tempo next shoes

I purchased these shoes on February 18, 2022, wore them on February 24, 2022 for the first time and they cut my achillea heel by the time I got home from my run I was bleeding. I contacted the company explaining what had happened.

The young man told me to send the shoes back and they would give me a refund. I contacted the company on March 13, 2022 to see the status of the return and spoke with a lady name Jessica who said they had authorized my return, then on March 14, 2022 I received a package via UPS from Nike and they sent the shoes back to me saying " Unfortunately, they were not going to send me my return as the item does not meet their return policy. I am not understanding how a shoe that a customer cannot wear that cost 219.00 doesn't meet their return policy.

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J
8:07 pm EST

Nike Childs nike trainers

Recently (November) my daughter purchased shoes for her three year old son.

She wanted to buy a quality trainer.

Within the first month of wear the stitching at the upper front toe edge of both feet became unstitched. Whilst this does not mean that his toe pokes through, it looks terrible and they cannot be worn 'out' They have hardly been worn, the child is not a rough and tumble child.

I am really disappointed at the quality of this shoe which I consider expensive ($65) for a very young child. I would like to see you replace them or give her a credit/gift voucher so she can buy something else.

Thank you. I know quality is something you are proud of with your brand as is customer satisfaction and service

Regards, Judie Dowler

Desired outcome: Refund/credit/gift voucherI don't mind, so long as we can buy another pair

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5:20 am EST
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Nike The Nike tee

I purchased Nike Tee, Dri-Fit. This was purchased in August 2021 from Inter Sport Mount Gambier. This has only been worn whilst training with the Mount Gambier Runners Group and as such does not get a huge amount of wear as can be seen by the front Nike Trail transfer on the front and the tee shirt description on the back of the neck. However the black Tee shirt is now going a dark brown in colour. I went into the store, attempted to speak to one of the staff members to resolve the issue, because I have misplaced the receipt, Intersport will not communicate with me regarding replacing the tee shirt.

Desired outcome: Replace tee shirt

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11:06 am EST

Nike Unfair selling methods

Been a member of this app since 2019 and not one time have I been able to buy a pair of collectible shoes on this app yet as soon as the draw closes and I get notified that of course I didn't get picked for the draw I can go on social media and ebay and find people selling these same shoes for double or triple the price and they have multiples of the same sizes available... I just don't understand how.

Desired outcome: I'd like a response or help as to how a normal person can purchase things they like on your app

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9:09 am EST
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Nike Nike Air Max Mens Trainer

Very badly designed shoe. The gel system runs the whole length of the shoe which does not allow any bend therefore not allowing plantar or dorsi flexion. After wearing these trainers for walking, running and weight training i have ended up with damaged knees. Having worn air max for many years and always being satisfied i am very disappointed after spending 120€ on what i expected to be a good shoe to now be injured and needing to buy new trainers again. Also i have found it impossible to find a direct email to complain directly to Nike.com

Desired outcome: Financial compensation

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2:19 pm EST
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Nike Nike Air Force Ones

My daughter bought a pair of shoes with her Christmas money right after the New Year 2022 and they are already falling apart. The shoe itself is fine; however, the Nike check is coming off due to the threat becoming undone. I believe it is a sewing defect. Please let me know how this can be resolved.

Desired outcome: New pair of shoes. Air Force Ones Women size 8.

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4:22 pm EST
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Nike Shoes

I received a pair of nike shoes as a gift . Wore 3 times and on the fourth time the bottom of sole came off. Pictures attached ..I have purchased your products over the last 20 years at least , never had any issues with them

Tried to return , but was given a hard time over them .Can you suggest how to put sole back on so they don't fall off ..very disappointed.

Thank you

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12:14 pm EST

Nike Nike tns

I bought my tns a moth ago and the sole has broke at the bottom of the shoe what should I do

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About Nike

Nike is a global sportswear brand offering athletic footwear, apparel, and accessories. Their product line caters to a wide range of sports including running, basketball, and soccer. Nike also provides services like personalized shoe customization and fitness apps.

Nike Customer Reviews Overview

Nike is a global sportswear brand offering a wide range of athletic products. Their inventory includes footwear, apparel, and accessories for various sports and fitness activities. Nike caters to men, women, and children, providing gear for both professional athletes and casual exercisers. The company also offers personalized services such as custom shoe designs. With a focus on innovation, Nike continuously updates its product lines to incorporate new technologies and materials aimed at enhancing performance.
How to file a complaint about Nike?

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- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Nike in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Nike. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Remember to attach any additional supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

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Ensure you follow these steps to effectively file a complaint with Nike on ComplaintsBoard.com.

Overview of Nike complaint handling

Nike reviews first appeared on Complaints Board on Dec 30, 2006. The latest review Obviously, they're legit because its Nike was posted on Mar 18, 2024. The latest complaint Nike Apple Watch purchased in Nike website never delivered. UPS Box was violated and watch/accessories were missing. was resolved on Dec 13, 2021. Nike has an average consumer rating of 1 stars from 1037 reviews. Nike has resolved 96 complaints.
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  1. Nike contacts

  2. Nike phone numbers
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    +54 810 555 6453
    +54 810 555 6453
    Click up if you have successfully reached Nike by calling +54 810 555 6453 phone number 0 0 users reported that they have successfully reached Nike by calling +54 810 555 6453 phone number Click up if you have UNsuccessfully reached Nike by calling +54 810 555 6453 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +54 810 555 6453 phone number
    Argentina
    +55 113 004 5566
    +55 113 004 5566
    Click up if you have successfully reached Nike by calling +55 113 004 5566 phone number 1 1 users reported that they have successfully reached Nike by calling +55 113 004 5566 phone number Click up if you have UNsuccessfully reached Nike by calling +55 113 004 5566 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +55 113 004 5566 phone number
    Brazil
    +1 (800) 806-6453
    +1 (800) 806-6453
    Click up if you have successfully reached Nike by calling +1 (800) 806-6453 phone number 0 0 users reported that they have successfully reached Nike by calling +1 (800) 806-6453 phone number Click up if you have UNsuccessfully reached Nike by calling +1 (800) 806-6453 phone number 0 0 users reported that they have UNsuccessfully reached Nike by calling +1 (800) 806-6453 phone number
    Products & Orders
    More phone numbers
  3. Nike emails
  4. Nike address
    1 SW Bowerman Dr, Beaverton, Oregon, 97005, United States
  5. Nike social media
Nike Category
Nike is related to the Athletic Apparel category.

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