I have complained numerous times about Brittnay, the so-called on-site manager of this apartment complex. She has no business sense. The only reason she is managing these properties, is because her mother Angie, works in the main property office. It all started a few months ago when she claimed she never recieved my rent check, which I might add was also sent with my resigned lease, and a copy of my 30 day notice. Well she recieved the other papers issued, but no check. Ok, well I provided a copy of the check, but had to issue another one. Fine by me, they were going to pay for the cancellation fee of the "lost"check. In my 30 day notice, I requested a walk through of the apartment at the end of the month, no response. I call, no answer. I go to the property, no one working. Not a big surprise, considering SHE IS NEVER THERE. To this day, I have never done a walk through, and I havent lived there for almost a month. So today I recieve in the mail, an envelope containg my "deposit" details. This idiot is getting me for my whole deposit and saying I owe them more money. My deposit was $499. Im not letting that slide, considering I have 2 kids, and living on a single income. I went through the roof when I read this. Trying to say I owe for late rent??? I was out of there 4 days before my lease was up. How is that possible??? That is just one of the many things she is trying to make me pay for. Well it sucks to be her, because I have copies from cleaners and pictures of the place when I moved out.
I dont know why the owner keeps her there, do they want their property run by someone that has no idea what they are doing?? I guess they do, or they would FIRE her. I just know the owner should contact me regarding this situation, or the BBB will be getting a complaint. I have never been late on rent, never had a security deposit denied return. I left that place cleaner than it was when I moved in.
This is absolutely rediculous.