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iTalkBB Global Communications Customer Service

iTalk Global Communications, Inc.

7926 Jones Branch Dr Ste 120
Mc Lean
Virginia
United States - 22102

Customer Support Phone Numbers

1800 482 552(Australia) 1 1
+1 877 482 5522(USA and Canada) 1 1
+1 855 482 5566(iTalkBB Mobile) 1 0
+1 877 482 5503(iTalkBB Home Phone) 1 1
+1 855 482 5588(iTalkBB Chinese TV) 1 0
+1 416 800 7888(Canadian Stores) 1 0
+61 390 089 163(Australia, Victoria) 1 0
+61 280 149 556(Australia, New South Wales) 1 0
+61 731 232 162(Australia, Queensland) 1 0
+61 863 652 721(Australia, South) 1 0
+86 400 676 5969(China) 1 0
+65 31 563 166(Singapore) 1 0
+65 31 563 155(Singapore) 1 0
Canada
9 - 245 West Beaver Creek Rd, Richmond Hill, ON L4B 1L1

Singapore
18 Howard Road, № 06-10 Novelty BizCentre, Singapore 369585
Plus

iTalkBB Global Communications Complaints & Reviews

iTalkBB Global Communications / located in rowland heights (91748)#113b, ca. the sales has a bad customer service.

Bu
Nov 01, 2018

My son and I went there around 1:15 to 1:20 p.m. (11, 1, 2018) I didn't see anyone by the counter so I called "Hello". After 5 minutes, someone came out the door and yelled that they were taking a break, slamming the door on us. First of all, there were two people, and one should be taking...

iTalkBB Global Communications / fibreoptic, inflated bills

Al
Aug 05, 2018

I haven't been with your company long and already receiving a very poor service. I can't connect to Wi-Fi in my own home, and rely on mobile data and on top of that you take random amounts out of my bank account and I don't know what you are supposed to be providing for the fees you take...

iTalkBB Global Communications / bill

Ke
Jun 04, 2018

I have emailed and rang before to cancel direct debit with italk as what they were charging me was more than what I was told on the phone I spoke on the phone and told the customer service to cancel direct debit they said they had and that they would send me a card out to pay a bit each...

iTalkBB Global Communications / home broadband a £20 router name zyxel

Ki
Jun 01, 2018

iTalkBB Global CommunicationsI was phoned by the company italk last july by some one from there company saying about a deal of a phoneline package and fibre Home Broadband from the top of range router, I felt pressered at the time as I had not long returned to work from depression they sent out a cheap router name...

iTalkBB Global Communications / broadband & phone

Ma
May 05, 2018

I ordered Italk at the end of December last year and was supposed to be activated within the usual 10-14 day period when switching. After the activation day passed there was no broadband, no live phone line, just a router with just the power light on. Called them and they said they would look...

iTalkBB / very bad customer services, bad signals, and expensive price

Go
Jun 16, 2017

iTalkBB should feel honored to received one star! Because they deserve zero star!! I have been in the US for more than 17 years. I have to say iTalkBB has been the worst companies I have ever dealt with. They gave you the warmest welcome when you sign up. But you will expect the most greedy...

iTalkBB / Customer services and phone voice quality

Ds
Mar 24, 2017

Cheat on first time user. It is a scam. I was solicited many times over the phone to try one month free of charge and the mailing charge will be covered by ITALKBB on both ways. If I did not like it, the modem can be returned at ITALKBB's cost through post office. However, when I found the voice...

iTalkBB / Unethical contract

Zh
Mar 21, 2017

I have tried to close my home phone service with ITalkBB as no one can make a call to me. After talked with their customer service, and found that my original phone number has been lost before this new one-year contract was signed (beginning of Jan. 2017). During the discussion of the...

iTalkBB / Home phone

Ja
Mar 06, 2017

I enrolled with ITalkbb home phone service four years ago [protected]). In April last year I took another phone [protected]). So far so good. But there was a problem starting from last week. When people call this [protected] number, it appears that is a long distance call. I called iTalkBB...

iTalkBB / Porting phone numbers

Ch
Jan 07, 2016

internet telephony/telephone company italkbb gave me run around by not providing standard customer service record (csr) to the recipient company and also not providing italkbb's correct address during the process, thereby preventing the porting of telephone number for three month...

iTalkBB / Bad customer service

Re
Nov 24, 2015

I have been using ITalkBB for near 10 years. ITalkBB customer support has been terrible; but I was just patient to tolerant because I did not have time to look other company. Recently, I can not tolerant ITalBB anymore and made study to choose other company. I noticed Ooma and made switch...

iTalkBB / Worst internet and phone provider ever

Ch
Aug 06, 2015

The worst internet + phone provider ever!!! We have made serveral complaints but the answers we get every single time is "we are working on it" "it will be fixed soon". We have patiently waited for 2 freaking years! And recently we made another complaint, and we recieved the same response...

iTalkBB / Badgering

El
Jul 27, 2014

My wife and I called iTalkBB two times to better understand their product and service. We decided, on our own, not to pursue a contract with this company. They have called back 2 times to try to make a sale. This company provides phone service primarily to China and Chinese customers. When...

iTalkBB / VOIP phone services

Ke
Mar 03, 2014

Italkbb's is an extremely bad company. If you are using its product and do not have any problem, you are lucky. I called the company many times (maybe 10 times) to report my problem. Every time I called, their answers are always the same like machine “we are working on that. We...

iTalkBB / WORST Customer Service in the world !

Ch
Jan 28, 2014

if you want to use iTalkBB, read this review before you connect them. I believe all the 5 stars rating review are hired and paid by the iTalkBB to try to fool the new customers. I have been using iTalkBB for many years. The major advantage with this company is that you can call China...

iTalkBB / Refuse refund my deposit

Ya
Apr 22, 2013

I agree that "This company is really a SCAM". I use their phone service. But they did this to me: Refuse me to log in my account on their website Refuse to return my deposit, when I asked to cancel my account. Who knows where they headquartered in the U. S.? I'll report this to their local BBB and related government agencies.

ITalkBB phone and TV / Bad experience with ITalkBB

Pe
Mar 06, 2013

After a ItalkBB sale rep called my number and introduced their phone and TV feature and price. I agreed to give it a try. Sale rep promised that there will be absolutely no any charge for trying a month. The phone line is really bad with voice delayed. TV never got worked after trying...

iTalkBB / playing game in cancellation

Na

When you sign up for iTalkBB service, they ask you to provide Level 1 security questions, but you will have to answer Level 10 security questions if you cancel your iTalkBB service. Reasons: playing games in not allowing you to cancel. The game will not allow you to speak to the right...

iTalkBB / Stay away from iTalkBB

Ma

We have problem with receiving phone calls for 2 weeks. I called company several times to try solving the problem. No matter what you ask the answer is always “our technician is working on that. We will fix it as soon as possible.” But we live with that for 2 weeks now with no...

iTalkBB Phone Service / Horrible Service

It

WARNING: THEIR COMPANY HAS HORRIBLE SERVICE! My mother saw iTalkBB's ad and decided to get it because of the low rates, to save money. We only wanted the one month free TRIAL. Just the TRIAL, and we made it very clear. However one week later, our internet went down. AT&T said that we...

iTalkBB / Service

Qi

When I ordered iTalkBB, the woman on the phone assured me that our home phone number wouldn't change, as they always do in their ads and commercials. Well guess what? It changes anyway, and we found out that the reason was because we disconnected our other phone service a tad too...

iTalkBB / extreme bad service

Ch

Italkbb's customer service is extremely poor and make it very difficult for the existing customers to switch to a new phone provider. We are an italkbb customer and have called italkbb customer service over 15 times in 4 weeks to switch our phone number to Vonage(our new phone...

iTalkBB / Refusal to cancel

Gg

After the sales woman from italkbb.com called a half of dozen times and told me there was no cost to try the service for 30 days, I finally said yes. However, I decided to cancel the order after I read through the confirmation email. It state that it would take 15 days to switch the phone...

Bad Internet Phone Service (at italkbb) / illegal practice

Al

After search finally found the Company's real name and address, (they don't list address nor office-phone number on their website given to customers): Italk Global Communications Inc. (or "italkbb"-- uses this name to customers) 1101 South Capital Of Texas Highway Ste. G110 Austin...

iTalk BB / Customer service

Zh

we sign up for italk BB and we have 30 days trial. When we receive the modem, I made contact with them, found out that my other phones in the house can't even use it because it is for phones set uses. On the package they even got the name wrong. Didn't use their line. Contacting...

iTalkBB / Contract cancellation

Ne

ItalkBB emailed me to inform me my contract is deal for renew: *** Beginning of the email ************************************************ Date: Fri, 31 Dec 2010 03:05:28 +0000 Subject: Re:Renewal of iTalkBB Canada Plan Re : Renewal of iTalkBB Canada Plan Dear Nelson Chan: Thank you for...

iTalkBB / SCAM COMPANY

Ch

1.They charge you however they want since they have your credit card. 2. You don't know your plan changed because they never notify anything. 3. They never refund you on their mistakes, if it's your mistakes, they charge you more. 4. You need to pay $400 after canceling the...

iTalkBB / ripp off

Ia

I was using italkbb for a year but their quality is really bad. I asked them to fix the quality of the sound, it was become better for a few month but later on it back to bad quality again. I have enough for their bad services...I told them I have to stop using their services and then they...

iTalkBB / service/fraud

Aa

italkbb is the terrible and ### service telecommunication in the world. first their staff English is crap they can't even spell and type. i called up to cancel my account, each time i called up they give me a excuse can not do it and finally after called 2 weeks for 18 calls they...

iTalkBB / Do not use them

It

Do not use them, my advise. 1. quality is bad. 2. I was promised 3 extra month free when I signed up. I returned the necessary form for this offer. However, the offer never happen when my contract expired. 3. I transfer the phone number out and thought that the service would have cut off. Thi...

iTalk Global Communications / Rude Sales

Ko

Also their sales are so rude, call you so many times and even you nicely noticed them your number is on the DO-Not-Call list, and don't interesting their service, and please don't call again, otherwise I will complain them, but you can't believe what they said is "I will call you again and again"

iTalk Global Communications / Illegal and fraudulent business practices

I began my long distance phone service with ITALKBB on March 17, 2006. The service agreement was for 12 months, plus an additional 2 months free, for a total of 14 months. The total price of $308.99 which included the costs of equipment was paid on my credit card. On May 28, 2007, a charge...