Nextdoor

Last night, March 26, 2018, I received an email from Gray with Nextdoor notifying me that a post I had made to Nextdoor had been removed because it was in violation of Nextdoor's policies and that my account with Nextdoor had been suspended.
The problem i have with this is I had received an email from Gary on March 17, 2018 that instructed me if I wanted to make a post such as the one I posted, it had to be submitted in a particular way to be included in the newsfeed. The post that was deleted compiled with the instructions Gary gave in the March 17, 2018 email.

I'm not understanding how or why my post would be deleted and my account suspended when I followed the instructions I was given. This to me is a gross injustice that needs to be corrected ASAP.

Dealing with this encounter has also enlighten me that Nextdoor seems to take adverse actions against it's members who follow their directions and does a poor job of responding to those who have legitimate concerns. It is as if, your policy is one of avoidance once you take action against a member and you don't seem to bother to correct your own errors or mistakes.

I own a cleaning business. I had a client of mine find this remarks on your app and they were remarks by individuals who have never done business wirh me. The first post was done by Michele George who stated things from hear say and not by proven facts! Pictures are posted of my husband and I which is not alllowed. I have turned all of this over to an arty who is moving forward with it however I am requesting that you have it removed immediately. The Atty is aware I am contacting you and will be waiting for a reaponse.

My name is Lisa Hammond and my business is
" A Mother With A Mop, LLC"
My contact number is [protected]
My email is [protected]@gmail.com

The company is refuses to address concerns of members who the helpdesk personnel chose to ban from logging in without authentic communication. Nextdoor.com fails to communicate to these members why specifically they were banned from logging into its website. Nextdoor.com fails to contact its members when said members in good faith attempt to resolve goods and services posted for sale in incorrect categories on the website. Company refuses to offer phone support. Employees of the helpdesk department give members conflicting information. Other help desk Personnel then band members who were following specific directions from other help desk personnel.

The lead for my community has the ability to post derogatory defamed information without any consequences. When you notify Nextdoor they throw the blame back on you. It is not fair to me as a neighbor or my neighbors who are reading this untruthful information. This forum is used to bully and tell untruths about neighbors who others. Libel/Slander.

Nextdoor has no contact except an email and they can ignore you and choose to suspend your account on their terms without warning. They have done this to me without any communication and I reached out to them and they told me it's because I used a nickname instead of my full first name to login. If their real intent is to create a safe open space for everyone to share, how can they omit people who are trying to be safe?

I agree with many of the complaints shared here. One of my "neighbors" took it upon himself to try to harass and bully me on a post I set up for a service I needed. He actively solicited other providers to try to disparage and insult me on a public board. I complained more than 5 times, but so far they haven't taken any action against him and I have lost potential providers when they bailed with no reason. So he has been poisoning the well. This person has already clearly violated a number of community guidelines they supposed have in place.

Next-door allowed my neighbors to bully me online use the site for public shaming and allowed them to post my personal information leading to the endangerment of me and my children. A neighbor posted false complaints on the site to publically shame a person they thin they saw in a car on the road doing something they did not approve of and then posted the description and license plate number of the car. Within a few days of hateful messages and public shaming with personal opinions I had people following my car and yelling at me and my kids in public for something I had no idea about because this neighbor created such a hateful post it created a situation where people would see my car and stalk me or yell at me for things she accused someone in my car of doing online. Next door did nothing to correct this issue, and then froze my account for complaining about the abuse, public shaming and illegal posts made by the neighbor posting my personal information online. They allowed me and my children to be harmed and stalked and cyber bullied. They are bad people and should be shut down so no body else gets hurt or is victimized by them. I take cyber bullying very seriously and next door did not.

Nextdoor is allowing elected officials & their spouses to be leads in Lakeland, TN. They are using the site to censor citizens who disageee with their political platform, or even ask questions. This is a violation of our first amendment rights since these public officials are using this as a political platform to discuss city business. The city website advertises NExt Door as a place to get information because they are aware all information is censored by themselves, their spouses or their political sponsors who are leads.

I had the app on my phone but wanted to access my account on my desktop. I didn't remember my password- they emailed me the link to reset my password. That's when the trouble started. The link resulted in a strange message stating "there was a mistake on our end. If you are in a rush, contact us through our help department"- very strange message?! I did contact the help department- several times- and got no help whatsoever. No explanation, no fix, nothing. So I decided to delete the app from my phone, waited 10 days to see if something had changed, and start fresh.
So now when I tried to "recover my password" the site states that "there is no account associated with this email address". I figured they deleted my account, so now I can set up a new account from scratch. Not so fast: when I put in my email to sign up from scratch the site won't let me stating "this email is already associated with an account"!?!

So which one is it? On the one hand they "don't recognize my email address as a registered account, and on the other hand they won't let me use my email to set up a new account because I somehow already have one?!

Someone in that company made sure I can not have an account with Nextdoor- or did someone highjack my account?

I tried calling the phone numbers listed on this site- of course they do not actually connect you to a human being.
It is outrageous that after giving this company my personal information, they can keep me locked out of my account. I have NO CONTROL over what happens with my account/info.

It is a cranky lonely person's site. Not used for the purpose that they claim to make for your neighborhood. It is a great idea but their are obviously a few people in control and if they like a roofer that did a bad job in their opinion it may be a good roofer. Then you are not able to place your opinion. I was told by many people to avoid this site but I liked to purchase items sometimes my neighbors posted or if I left items for free I would post it but if you are not of the opinions of the people monitoring your neighborhood it is basically a group of lonely gossips with nothing else to do with their time.

Did you ever think of how using this service can be dangerous for you?
You have to provide them your real personal information, they won't accept a false one. Can you imagine what may happen next?
That's right, your safety will be in danger.
I regret I provided all the information and now I'm scared. Someone used this information and wrote me several letters with threats...
If you want to talk to your neighbors, buy cookies and milk and knock their door, don't use this dirty website.

been a member since 2014 when everyone was doing it...I havn't used until yesterday someone told me to log in--there was over 24 comments from my neighbor that I was a drug dealing-cat killing-disgrace, , etc
apparently this has been going on for over a year...I spoke up
now the lead has me blocked I cant say anything--I cant message anyone
seems to me this site is only for one sided bs of people hating

I asked them to stop sending emails to my account (spamming) regardless of turning off all email notifications on their website. A staff associate decided to delete my family's account because we shared the same address and felt that was the reason. The emails used are completely different and are in no way linked or associated with each other. Now I still have an account but my family does not.

There is no way to contact them other than email, which is very fustrating, and is not good business ettiquete on their part.

I have retained all copies of the email coorespondance for future proof that I did not request the deactivation of an account that is not mine. This is a major security breech and clearly shows evidence that anyone can request to delete another users account without their permission.

This company, Nextdoor.com, censors its clients post if they are opposed to their political beliefs. It is a web site that is very clearly Socialist in theory. If you talk politics on their network they edit out what they dont like and then accuse you of being mean and phobic of friendliness. Typical Marxist move in theory. Stay way far back from this website, they allow the local police on it and their moderators are socialist. BAD! BAD! COMPANY folks, stay away from them. go to CAUSES.COM/FREESPEECH.

I'm absolutely disgusted with Nextdoor and my terrible neighbors! This website is a perfect place to see how nasty your neighbors really are. I posted something on this website and received tons of negative comments from one nasty neighbor. I asked him to stop writing terrible things about me but it did not stop me. Then I reported him to Nextdoor. I explained that he said a lot of nasty things about me and my family and I asked Nextdoor to remove that man from their website. And they did not reply! They simply ignored me and did nothing to help. I hate this website!

When we first signed on to Nextdoor we thought it was a great idea. But recently we were denied access to our Nextdoor account because of their security department. This is a big mistake! When we contacted their customer service and asked what was going on they said something that made absolutely no sense! Many times we tried to contact them but they never explained the reason. What kind of customer service is that? Nextdoor is not good at all. The lack of customer support is absolutely disgusting! There are lots of other better ways to meet and connect with real neighbors.

I am a Nextdoor member and in our neighborhood we have a huge problem. Our moderator is out of control! She's spreading lies and gossips and we cannot stop her. Yesterday she told the whole neighborhood that I'm beating my wife and son! I immediately contacted Nextdoor customer service and told them what happened. Their reps ignored all the complaints, and she has torn the the neighborhood apart. Many people from our neighborhood now hate each other for no reason! This is so sad and I'm so disgusted with Nextdoor!

I was a Nextdoor member, but they I've started getting creepy messages from one of moderators telling me to stop meddling in the homeowners business. I'm sick of being treated so horribly! I have no idea what happened or why they are doing this to me! I also tried to sell some books but moderator keeps deleting everything I post! I contacted Nextdoor customer service, but they said that there was nothing they could do. Moderators are absolutely disgusting, I hate them! They can lie about you and customer service would do absolutely nothing! If you have decent moderators it can be a good thing. But I'm done with this website!