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Customer Service

PO Box 2136
Austin, Texas
United States - 78768-2136
Mon8:00 AM - 10:00 PM
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Complaints & Reviews

[Resolved] irs refund direct deposit do not do!!

I recently just had my irs refund direct deposited on my netspend card. The day it was suppose to be loaded...

$1500 theft

My name is Elliott George, I am a deep sea diver and i work offshore in Gulf of Mexico, I have a netspend...

allowing unauthorized charges

They are allowing unauthorized charges to my account and over chargeing my card for more than I actually purchased. I have receipts proving what I have spent at a certain place and they have pulled more than what I have spent.

  • Co
    ConradLights Jul 27, 2009

    Thats not an unauthorized charge. An unauthorized charge is where you don't have any relationship with the merchant. What you have is a disputed charge. Have you gone back to the merchant to see what the deal is? That's where you should always start.

    0 Votes
  • Ne
    NetSpend Employee Jul 28, 2009

    While your bank is not responsible for the merchant's billing practices, they can assist you by helping you open a dispute claim against the merchant. Check your Terms and Conditions to see how the bank requires that you notify them. Usually, they just need you to call Customer Service and identify the erroneous charges, then send in a written statement. The bank will go after your money by filing a claim against the merchant. All financial institutions handle this kind of thing the same way. Don't blame the bank! They can help you against the merchant!

    0 Votes

$750.00

I had netspend, i also was getting my payroll checks deposited into this account. I was robbed $750.00 from the account. I had the service where the company send a message to your cell phone. Too bad for me I did not catch the fraudulent charges until my shift was over. I worked 16 hours this day. This company called GALAXIA COMMUNICATIONS CHARGED MY debit CARD $50.00 every 30 minutes starting at the hour of 11.30 am. There were 15 $50.00 purchases from this company.

When I called to report the fraudulent charges. I spoke to a script reader named Josh. No help what so ever. Very impatient, and without the proper knowledge of a company he works for. I had to go online myself to see what procedure I had to file. I was very disappointed that a company could allow those many charges without even putting an alert on or a hold on the card. I am not surprised. It has been my experience that if one is not banking at a reputable company be it mortgage, prime rates, the less than perfect creditor is always taken advantage of. I work so hard for my money. I did not expect my hard earned money to be debited from my account in a matter of 6hours. I was so vexed. I explained to the customer service rep, to look at my spending history. I do not spend $750.00 in one day at the same place in a matter of 6 hours. I will file a police report. I hope I will be able to get my money back. If not, what else is new. Look at how this system handles the lesser class. Look at New Orleans.

I will not use this company anymore. I will open up my account with National city. I owe them $361 I will be visiting them on my next payday.

I hope this never happens to no one ever!

To the person that made the heartless comment about people having less than perfect credit being stupid ###. I only can say to you keep living. You don't never know where your life will lead you. Your opinions are too strong and very inhumane. I am a caregiver and I have to take care of people just like you everyday.
My opinion of others never get in the way of me doing my job. In conclusion, please take care of yourself. What you put out will come back, some day so be careful and repentance is golden.

  • Ch
    Chan2go Sep 07, 2009

    update, Netspend refunded my money on my debitcard August 29, 2009.

    did give me 700 dollars back. I had show proof of all faxes I send. I kept a journal of names, and supervisors I spoke to and the dates. I did not speak to any customer service reps. I went strait to the supervisors and spoke with them. I wrote down every statement that was said to me. I quoted them to the tee. I kept my cool, when I called, although I was upset and angry. I called the dispute department every day until I got results. I gave them every paper the company requested and communicated via email, fax, phone, I got my money!


    I am working on getting the 50 bucks, but at least I got the 700.

    To any one wanting results, keep a journal of names and dates and times you call. Write down everything, because, if you want results you must also be organized and keep account on everything. Its their business to keep a journal on us. We must keep a journal on them as well. Tw0 can play that game. But we must all stick together and quit being stepped on by the corporate jerks!


    Chanta2go

    0 Votes

ripoff

I went to a bank to withdraw money from my account. I declined the transaction because their fee was too high. This bank withdrew my money anyway, even though I received nothing. I disputed this that evening. That was over 3 weeks ago. I called the bank and they had put it back over 2 weeks ago. I have called netspend daily, talked to customer service and supervisors. I have left countless messages to the dispute dept. and still nothing. They said it shows the bank sent it back, but it has not been posted to my account. HOW LONG DOES IT TAKE? 2 WEEKS? Do these people have families to feed. I do and I can't because NETSPEND STOLE MY MONEY!!!GRRR

  • Fr
    FRANK SALAMONE Jun 30, 2014

    ON JUNE 20 I PLACED A ORDER FOR A ONETIME SAMPLE PACK OF PRO WHITE AND I DID NOT WANT ANY OTHER PRODUTS FROM ACTION PRO WHITE AND ON JUNE 30 THERE WAS A WITHDRAW AMOUNT OF 93.13 FROM MY CARD EVEN
    AFTER I SPOKE TO THE SALES PERSON I WOULD LIKE TO HAVE THE MONEY PUT BACK INTO MY ACCOUNT. REF# 8196756385

    0 Votes

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referrals

I have been trying to get credited for 4 referrals for a long time netspend ppl give u the runaround
I talked to supervisor did no good they do not know what they are doing and dont speak english

  • My
    myst1111 Jun 29, 2009

    u can reload free at heb stores
    if u want to try and get the referral bonus 20.00 call netspend use referral code 3580219243 u might get it some are

    0 Votes
  • My
    myst1111 Jul 02, 2009

    problem solved

    if anyone wants the 20.00 free call 1-866-930-9924 this is the home office before 5pm after 5 call # on back of card
    tell them u were referred by code 3580219243
    and get 20.00 instantly
    might as well get something back from them

    if ur thinking of getting a card this would be the time usually pays 5.00 now 20.00 for a short time

    0 Votes
  • My
    myst1111 Jul 06, 2009

    if u didnt get the 20.00 fromthe # in back of card please call the 1-866-930-9924 today

    0 Votes

fraud charges not refunded???

My debit card was used fraudulently and it drained all of my money. I followed all the steps to insure my money would be given back to me. Long story short 10 days after filing my disputes I called their customer service center, if thats what you want to call it. Anyhow the simple answer was mam we are sorry you lost your dispute. I nearly fainted being that it would be clear to see it was fraud if a blind man was seeing the activity...I am fighting for my money

  • Na
    Najia Jul 27, 2009

    I had the same situation. Over $800 + the $1 per transaction fee! Netspend did the same thing, and just kept pushing me around. They are supposed to be approved by BBB online, so I filed a complaint a few days ago with the BBB.

    0 Votes
  • De
    DebbieB of Sebastian Fl May 15, 2011

    I have had the same issue as in the last part of April I had 4 unauthorized transactions on my account in Texas I live in Florida. I feel its an internal situation as I had ordered a new card after mine got destroyed in the washing machine. They people I spoke with to order the new card was with customer service. 3 days later my card was hit and all of my information was changed to a Texas adr. I have never lived in Texas at all. I had to do a dispute letter and get a police report. Needless to say I closed all accounts with these people. I will contact the State Atty General of Florida as well as Texas to get my money back. Also contact the FDIC as the cards are issued through MetaBank in Omaha Ne. Also I am contacting the FTC and the BBB in Austin against these people. They need to stopped.

    0 Votes
  • Ga
    Gary Rosenthal Sr May 19, 2011

    My name is Gary Rosenthal and Netspend stole 4, 200 on two cards and said too bad you reported it a month later

    0 Votes

netspend not refunding my money

There were unauthorized charges that submitted on debit card for 59.95. So how every time I speak with an associate, its someone in the philippines or somewhere. Anyhow I spoken already up to 10 reps, no one can assist me or tell me what going on. The send me to an automated systems that requires me to leave my claims number name and number, and says will call back in 24-48 its been almost been 3 weeks and still have not been notified. Then they blocked my card without my authorization, and had 378.00 hold on my card. Tell this day I have not been refunded called backed or notified. Then they tell me it takes 10 to process when another transaction for 79.95 after spending with a rep was credit the next day.

dont do directdeposit

I have had netspend since 2005 and thought, that I could turst them. However I have never been so dissappointed. The 1st problem I had was making a purchase @ a store the info came sayin bank unavaiable when the purchase was for $25.00 and my account had over $250.00 that posted over 5days before the next problem started with direct directdeposit that shows up like 2days late when calling to speak with a manager @ netspend his answer to my ??? Was they have received very large amounts new customer wanting directdeposit so that could be the problem keep in mind I have been with this company for 4 years and this the answer he gives me it's 12pm my time and no deposit yet this is payday friday...

  • Xo
    xoxovampy Jun 27, 2009

    Sometimes the problem isn't with the card or the corporation itself.

    Sometimes it has to do with when your company allows that money to go out.

    It varies at different places, and it might be worth a stop by H.R or a call to your corporate headquarters to make sure it's not them.

    If it truly isn't them, then at least you can go to netspend and tell them that it is indeed their problem. Your company may even be willing to talk to them on your behalf, since getting paid funds is important to their employees. But start with the company, because everyone's policies are different.

    0 Votes
  • Da
    Datadude08 Jul 09, 2009

    I have been using Netspend since 2006 and have had direct deposit with them for about as long. I have never once gotten a late direct deposit. In fact, the direct deposit is usually credited literally as soon as it arrives and is released from my employer. I have nothing but good experiences with them with the exception of the extra 15% autorized when you rent a car.. But that extra 15% is immediately returned once you complete the transaction with the car rental company.

    -1 Votes

victim of id theft allowed to be violated twice by netspend

Hello my name is sasha marie wilson-talley and here is the letter of dispute I sent to netspend and online...

Netspend

I am being charged 10.00 a month and cannot use my card. the balance is very low now and I need a refund of my $50.00 back.

Back in the month of february, I applied for a netspend visa card. I have always had a netspend card since...

total scam

I received their offer a few days ago in the mail, I was sickened by the legaleze
That I could barely read. They use a type font of 4 which is barely readable. They charge a monthly service of of $9.95, plus there are tons of hidden charges. This company slowly extracts money from you and you don't even know it's happening untill it's to late-if you file a complaint you go through a process from hell, you'll eventually grow tired of waiting and just give up-that's what they expect you to do. This company is one of the biggest fraudsters out there. They prey on consumers with very little credit or that can't open a bank account. Look around people checking accounts are free these days...

Please read all the other posts on this company and "dont" sign up"

Your wallet (And wife) will thank you

  • Xo
    xoxovampy Jun 27, 2009

    It's called read the fine print, angry people always complain, and if you activate the card, sign up, or click a button stating you agree, then you have agreed.

    Maybe people should be smart enough to not blame others because they can't read small print or find a magnifying glass if it worries them so much. Also? You choose your fees, when you use the card you are authorizing fees, and in the end? The blame rests solely on you.

    Are you even smart enough to realize that by being on this website, you agreed to a million terms and conditions by clicking and posting this comment that you probably even aren't aware of?

    Small print sucks but it's everywhere, watch out for those medication commercials . . . lol.

    0 Votes
  • My
    myst1111 Jul 03, 2009

    u dont have to pay the 9.95 a month this is something u sign up for
    and if u have a problem call 1-866-930-9924 they will fix it

    0 Votes

unauthorized charged

Monday 2/01/2009 I went to david's check cashing in brooklyn, newyork. I loaded $600.00 on my netspend prepaid visa card. I've been a card holder since 02/2008. I did'nt use the card in a while before that 600.00 load. The next day 02/02/2009 I got a txt message from netspend telling me a 100.00 t-mobile charge was made. I don't have a t-mobile account. I called netspend they said they will look into the matter. Which I assume they will. I spoke to a supervisor name anna who told me to call back on 02/06/2009 she will release the funds back to my account cause t-mobile already collected the monies. Now here it is 02/16/2009 still no 100.00 I called t-mobile who don't know sh** they couldnt even fax over a document to netspend explaining that I dont have a tmobile account I just heard a million sorry and excuse now netspend is telling me they didnt run a investigation because I never fax over a letter (Which they never told me to do) they just told me not to worry and they will get my money. I just want my damn money back. Please dont use netspend they are rip offs and they will not help you.

unauthorized charges

I had an unauthorized charge placed on my account in november 7, 2008. The company that placed the charge on my acoount contacted you and request that the money be placed back on my account to no avail. I've contacted your customer service department and requested that the money be returned to my account. Each time i called i was told something different. I was told to fax you a copy of my bill. The $ 53. 63 was not part of my bill, that money was added to my bill after i checked out. According to the marriott, it was a security deposit to make sure nothing was broken or taken from the room, and was supposed to be returned to my card witin two days. They also stated that they had contacted netspend and request that they release the funds. Netspend told me that the company had not request that the money be released. I contacted the marriott again and with me on the phone they contacted netspend and was told the money will be release within 48 hours. I also called netspend and was told the money will be released within 48 hours. I called netspend today and was told that they don't release the money until after 90 days. With the economy like it is, no one should have to wait to retrive their hard earned money. It is four days from being 90 days. This is a poor policies and procedures as well as poor customer services. Whenever my money is placed back into my account, i will closed this account and deter any one else from doing business with this company.

  • Gu
    guest123 Jan 13, 2009

    Whenever unauthorized charges appear on your bank account, you should contact your bank immediately to resolve the situation. Your bank can help you with these charges by filing a dispute claim. Just call the customer service phone number usually found on the back of your debit card and give the agent a list of the unauthorized charges. Usually, you have to file a written statement describing what happened and your bank can assist you in getting your money back.

    0 Votes

poor customer service/high fees

This bank stinks. The customer service associates are some of the rudest I have EVER encountered. They also...

money taken

I to had a problem with netspend. They closed my account for no reason and it had over 3k still in the account. A friend of mine referred me to this website http://scamattacks.synthasite.com and for a small fee they helped me get my money back.

  • Xo
    xoxovampy Jun 27, 2009

    3k? and you're running around with a netspend account?

    That makes zero sense to me.

    Shouldn't you be at a real bank with that amount of money? And aren't you just shamelessly promoting a website that might also be a scam?

    Perhaps you'd like to share your "story?" Although I doubt there's a real one here, because you would have posted it.

    lame, get a life.

    3 Votes
  • Da
    Danim Jun 27, 2009

    Netspend doesn't close accounts "for no reason", what were you trying to pull? Money laundering? Fake identity? There has to be a reason.

    0 Votes
  • Se
    Secrest-Rich Jan 15, 2019

    @Danim Sorry to inform you but they do and it happened to me not once but twice on the day i was to ge my direct deposit from work both times. Now you tell me why would someone have their card canceled on the day you get your pay check. There was no reason for Netspend to do this to me. Then they tried to charge me to have it transferred . It cost me a lot of headaches. You have to keep up with everything with Netspend. Green Dot is the best they don't charge you a monthly fee if you have $1000 a month of direct deposit. Plus they wont cancel your card without your permission..

    0 Votes
  • Ma
    $matters May 23, 2019

    I'm just learning about Netspend, & I see they do have super high fees for those who can't get real credit cards & regular bank accounts, but they also offer the highest interest savings accounts around, thus the perfectly legitimate motivation one might have for using Netspend to hold their savings, even thousands of dollars (for the great high yield APY). What Netspend doesn't communicate well--at least not visibly anywhere online, or by calling an agent--is that their fraud department will lock, suspend, or close accounts without warning if one simply applies or logs into several Netspend card accounts all in one day. Apparently that makes them paranoid that their system i getting abused. In my opinion, that's lame on Netspend's part, & unfair. If they explain those rules up front, no problem. But without advance warning, many folks can easily feel they were shut down for "no reason." And unfortunately, getting access to their own money may be temporarily delayed, if not prevented for longer. Just saying . . . Netspend could do better, & using it apparently comes with some degree of risk.

    0 Votes
  • Ma
    $matters May 23, 2019

    PS. Just in hopes of there being less judgements & accusations tossed around of one another--after all--this is a "complaint board, " I'm posting a link to the article below entitled "FTC Sues Netspend Over Access To Funds, " showing the above comment wasn't by ANY means an isolated incident. So please all, be nice to one another & give the benefit of the doubt with kindness & compassion. It coulda been you! . . .

    https://www.consumer.ftc.gov/blog/2016/11/ftc-sues-netspend-over-access-funds

    2 Votes
  • Je
    Jennie501 Sep 26, 2019

    NetSpend is the best card I have ever had I will keep them forever NetSpend don't close accounts like that but you can't have multiple accounts with one social security number so you had one in the past and for some reason you buy another one then that is when they close one of the accounts they don't steal your money they are good to people and they try to help by allowing us to get money early a real bank won't do that for you I love you NetSpend keep up the good work

    0 Votes

poor business

Netspend! What ever you do do not use netspend and here is why. I am in the us military and I decided to have my pay deposited to netspend as I had previously had that account before I joined, this is how they treated me. On halloween of o8 I went to an atm on post to get some cash, put the card in and it was to my shock retained by the bank. All my money was on that card. I call netspend after calling the bank that owned the atm in question and netspend informed me that at that particular time that their systems were down so that when the bank that owned the atm tried to request funds from nestspend they received no answer. Hence why my card was retained. Now after calling netspend and learning of their inability to provide any funds and or information to me I was certainly angry and was promptly hung up on by their rep I call again and received the same treatment finally after several attempts I spoke to someone ask for a manager and was told there were none.
Not that they werent available just that they were not there. After several colorful threats I was put on the phone with someone that was said to be important and I demanded a new card. Oh I forgot to mention on the previous calls where I had been rudely hung up on I had also demanded a new card and was told they would send me one but it would cost me 10 dollars.
That of course was unacceptable. Finally after about 2 hours of dealing with theese people I was assured I would not be charged for the new card and that it would arrive in 7-10 days. Granted at this point, now I am for all intents and purposes broke even though I had just gotton paid. That was part 1. Part 2 comes when I call then again on tue nov 11 to confirm that the card was on its way if not allready here I was informed that they had not sent the card because it was an invalid addres its a miltary post, company, battalion etc they had not even attempted to contact me via phone or internet and very smugly proclaimed it was not their problem. So what I had to do was actually go to a local retailer of the cards purchase another one and transfer all funds over which in and of itself was also an hour long nightmare in short if you or anyone you know are thinking about opening an account with netspend do not, and inform as many people as possible to not as well. I am also going to go to the military i. G. To hopefully ban this company from being able to do any military business at al. L get the word out this is a company that simply does not need to exist.

  • Xo
    xoxovampy Jun 27, 2009

    Unfortunately, your card being retained was done so by the atm, not netspend.

    So, technically netspend doesn't have to issue a new card free of charge. Can they? Should they? Absolutely, it'd be great customer service and make you a bit happier in your situation.

    Getting hung up on sucks but from working in a call center, sometimes it does happen. I can't talk for sure, maybe they were just jerks and didn't want to listen. Also, supervisors aren't sometimes readily available, I had to call a few people back or put them on hold sometimes for two hours to get them a more accurate response.

    As for the next problem, providing a valid physical address is up to you. I can't help but think that would have caused your situation to go smoother.

    Thanks for what you do for the country, but I'm not willing to say that you helped your situation out any. I'd complain to the atm more than netspend over this one . . .

    0 Votes
  • My
    myst1111 Jun 29, 2009

    if lost or stolen card u have to pay but when i got my new card when it expired 3 yrs they did not charge me

    0 Votes
  • Sp
    spirited223 Nov 15, 2010

    I totally agree with the soldier, thank you for serving, I have experienced the same thing with this company and another prepaid company that models netspend...its unfortunate that you have to learn all these things about who you bank with after you cant access YOUR MONEY..they make direct deposit soeasy to get and navigating the website is simple all the things that make you comfortable, but i guess some ppl dont know how uncomfortable it is when you just got paid and you cant pay rent or buy gas or food and you have to borrow money not because you dont have money but because your bank doesnt have alternatives to getting you your money in case of emergency or a situation called life. Businesses have gotten so far away from being human and having compassion for one another we dont put ourselves in other ppls situations anymore...since they wont do anything about it, its up to us to learn from it and never direct deposit our funds to scams like these. I bet half ofthem dont even bank with Netspend that work for the company, I wonder how they would feel if they went to dinner and used their card and it was declined, oh by the way the card has plenty of money on it, but the company system is down so you have money but its unavailable...thats what happened to me at a birthday party at a resturant i was buying my food, my parents and my grandmas, bill was over $100 and i had to take up a collection...then when i called the bank and ask why had i not been contacted I was informed that calling me is a courtesy and not mandatory, mind you when i left the resturant i didnt have much gas was gonna wait until i left the party to get ithad to borrow from my friends, it was just embarrassing, i was supposed to go by the atm and get my part of the money for the cake and i couldnt get it, so when i called in they wanted me to verify purchases i had made and i lived in one city and worked in another (5 minutes away) they also believed my phone had fraudulent activity. Long story short the card was deactivated and sent me a new one had to wait more days for a card. Mind you when i first got the card i didnt set up direct deposit on it until i had it for like a month, so the first week i got paid my check was saying it was pending, then on pay day $0.00 I called to see what was going on they said they didnt see a deposit? I was on hold forever, then was told a manager would call me back...finally got the call and was told the check was sent back because the card had been inactive, i said so the check was showing pending for 5 days and no one called me to say it wouldnt deposit or go ahead and deposit it anyway! I was told it was my fault because i let the card go inactive, , I told the man obviously i thought it was active if i put my check on it right? Anyway, so lesson learned..Its not about whos fault it is or was its about when you bank with a company you want to trust in them that in any situation they will treat you ike a human being and have alternatives to assist you when life happens. How you were treated was awful and i dont think you were trying to blame anybody, i thinkyou just wanted to know that the ppl you trusted your money with would be able to help you.

    0 Votes
  • Ne
    netspend user Dec 21, 2010

    yeah i have netsepnd, ive had them for about 4 years, becasue this check cashing place went throught them. I have had nothing but trouble. They are reluctant to emphasize, have rude caes, and basically want you to use their banking with no incentives. I lost my card after the 3rd year at the beach, i had no money, i mean i was flat broke becasue the card of course had my funds. All i *wanted* being a customer for 3 years, having thousands of dollars in and out with them, was them to ship me a new card priority or overnight, and even charge it to my netspend account. I emailed and called multiple times, they said, there's nothing that can be done, and like the soldier i was hung up on when i demanded a sup of some kind. I work at comcast as a cae, and i understand that u cant get me a sup, but having to wait 7-10 no matter what is just not good customer service.

    0 Votes

keeps texting my cell and im angry

Yes I keep gettin damn text messenges sent to my phone from this company I don't even a have a credit card...

withdrawal without permission

withdrew funds totaling $154.00 without my permisssion asking for a full refund please mail refund to Ramona...

refunds

On 10/1/2008 I was charged by one great family for something I never signed up for. I immediately contacted one great family, and steve told me he was reversing the charges, I setup a 3 way call, and spoke with a representative in order to have the authorization released, and they requested a fax on company letterhead stating that they were not taking the money, and with the representative from netspend and me on the line, he sent the fax.

Netspend said it would be 24 hours before the money was released, they never released the money.

I then called netspend again on 10/2/08 and inquired about the fax, and they claimed to never have received, so I called one great family again and reached steve again. He told me he would refax the letter.

I gave it another 24 hours.

Just got off the phone, on 3way with netspend and one great family again, netspend is telling me they collected on the charge, one great family is saying they never collected on it. When I asked netspend to release the funds back into the account because I am on social security disability and needed this money so that I can get my bus pass so I can go to doctors appointments, I was told that they were sorry, but there was nothing they can do, that I was "### out of luck" until the refund cleared, so now i'm being charged $400.00 for a doctors appointment that would've only cost me maybe $75.00 because these jerks don't want to do their god damned jobs.

We need to get together and sue these ### and put them out of business.

  • Ka
    kam Apr 22, 2009

    You need to look in to pre-paid legal services it is very inexpensive to sign up for and you can cancell at anytime without penalty. . .I believe the services are around 10 per month. They will go to bat for you and you will not have to pay anything up from because you are paying monthly. That is a shame that these credit card companies think they can do what they want to do. . .also when you contact prepaid legal discuss with them you having Netspend be liable for the fee and your inconvinience! I am telling you this would serve them right.

    Anyway, God bless and I am glad that I googled complaints on this company I was just about to register my card and have money transfered to it.

    You can good pre-paid legal in your area. I wish you the best, and your blog did do something because it cost them a customer and I am sure that many others will not use them because of you speaking out.

    Also, I am not sure where you live, but in NY they have a news channel reporter that goes after people for free for you and exposes them on tv and they will follow up with them and keep airing it until your issue is resolved. The shows are Arnold Diaz "Shame on You", and 7 on your side. You can go the the website and click on the link and if I were you I would tell them my story because you dont know who else called and complained! Then I would also contact Netspend and tell then that you are going to the news with this scam because they bambozzled you and cost you to spend uneccesary money and you are sure that there are others with complaints. You can all go to the Better Business Bureau and fill out a complaint on line they too will reach out to the company for you. . .tell Netspend you are going to file a complaint. . .they wont want that because every time someone looks there to check them out they will see your complaint it never goes away!

    I wish you the best!

    God Bless KAM

    0 Votes