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NeoSmart

www.neosmart.net

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NeoSmart Complaints 10

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5:01 pm EDT
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NeoSmart NeoSmart Review: Disappointing Performance and Lack of Support

I got NeoSmart recently but I can't say that it worked for me. Maybe it was my fault for not using it right or maybe it was just a lemon. I tried contacting them when I ran into some issues, and they did get back to me once. They offered a suggestion to fix it but unfortunately, it didn't work. I was left on my own after that and feeling a bit abandoned.

I think that if you're thinking of getting NeoSmart you should be careful with your expectations. It's not going to be the end-all solution to your problems. I don't think it's worth the money if it's not going to perform as advertised.

Overall, I wouldn't recommend it based on my experience. It was a waste of money and time. Maybe it's worked for other people and that's great, but for me, it just didn't measure up. I wish I could have gotten a bit more support or assistance when I was struggling with it. Instead, I was left in the dark and feeling like I had wasted my hard earned cash.

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4:29 pm EDT
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NeoSmart Terrible Experience with Ineffective Software and No Customer Support

I am so confused why this company still sellin' software. I brought Easyre for win7 from 'em but it ain't never work, and there been no response when I asked fer support. Even when I asked fer a refund, there been crickets - absolutely no response at all. It's frustrating as all get out. I done give up on 'em, and I sure hope they ain't gon' be sellin' no mo' software to other folks because they ain't worth it.

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3:07 pm EDT
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NeoSmart Disappointing Performance and Additional Payments: A Review of NeoSmart Software

The NeoSmart software is a bit of a disappointment, to be honest. It doesn't quite work the way it's supposed to, and that's a real bummer. I mean, I paid good money for this thing, you know? You'd think that a license would be included. But no, apparently I have to shell out even more dough to use certain functions. That's just not right. And even worse, some of those functions just flat-out don't run. Like, what's up with that? I tried to get a hold of the support team a couple times, but I haven't heard anything back yet. That's just crappy customer service, if you ask me. I was hoping for better, but I guess you can't always get what you want.

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Is NeoSmart Legit?

NeoSmart earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds NeoSmart to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, NeoSmart is known for their high standards and safety. If you're thinking about dealing with NeoSmart, it's wise to check how they handle complaints.

Neosmart.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Neosmart.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up NeoSmart and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While NeoSmart has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to NeoSmart. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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NeoSmart Avoid NeoSmart and their products: Horrible Customer Support, Faulty Products, and Lengthy Refund Process

So, if you're thinking of purchasing from NeoSmart, you better think again. I made the mistake of purchasing one of their products and had an absolute nightmare with their customer support. It was like pulling teeth just to get a simple response from them.

I even tried emailing them, but the response time was atrocious. I'm talking days between each email. And don't even get me started on the actual product itself. It didn't work as advertised and caused numerous issues on my computer.

In the end, I had enough and decided to ask for a refund. Boy, was that a mistake. They made the process so difficult and time-consuming that I almost gave up. It took weeks of back and forth emails just to get a partial refund.

All in all, I would not recommend NeoSmart to anyone. Their customer support is terrible, their products don't work well and if you do decide to return something, you're in for a headache. Save yourself the trouble and go somewhere else.

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NeoSmart Disappointing Experience with Neosmart's Windows 7 Recovery Disc: No Refund or Customer Service Support

So I decided to check out Neosmart and their Windows 7 Recovery Disc seemed like the perfect solution for me. I bought it and had high hopes, but boy was I disappointed. I followed all the instructions for making a bootable USB and yet, it just wouldn't work. I tried and tried, but nothing. It was a complete waste of my money. Eventually, I had to bite the bullet and get an original Windows 7 recovery ISO.

To add insult to injury, when I emailed Neosmart about a refund, they completely ignored me. What kind of customer service is that? It's really frustrating when you spend your hard-earned money on something that doesn't work and then the company refuses to give you a refund.

Honestly, I can't recommend Neosmart at all. They may have some good products, but in my experience, they're not reliable and their customer service leaves a lot to be desired. If you're thinking about doing business with them, I would highly recommend you think twice.

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NeoSmart NeoSmart Review: Poor Customer Service, No Refunds, Avoid at All Costs

I gotta say, I had a pretty rough time with NeoSmart. Trying to reach out to them was like screaming into the void - not a peep in response. I mean, how hard is it to answer a simple question or acknowledge someone reaching out to you? It's kind of a red flag when a company can't seem to be bothered to respond to their customers.

And refund? Forget it. Good luck getting anything out of them. Even if you manage to get a hold of someone, they'll probably just disappear on you like a ghost. It's not exactly inspiring confidence when you're thinking about handing over your hard-earned dough to these folks.

Honestly, I wouldn't recommend NeoSmart to anyone. There are plenty of other companies out there that actually seem to care about their customers and their needs. Do yourself and your wallet a favor and steer clear of this one.

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NeoSmart Unreliable and Unresponsive: My Experience with NeoSmart for Windows Vista Recovery

So, I've been trying to recover my Windows Vista operating system and stumbled upon NeoSmart. At first glance, their website looked legit and they provided downloads for the recovery I needed. But when I tried to download the file, it didn't complete properly and left me feeling frustrated. To make matters worse, when I asked for a refund, they refused! To add insult to injury, I found out that I wasn't the only one with this problem. Apparently, there were a lot of other people who also paid for the download but didn't receive the link to download it. Obviously, this made me wonder about their reliability as a company, and left me feeling cheated and unsatisfied. In my opinion, this is unacceptable and I would advise others to think twice before using their services.

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NeoSmart Disappointing Experience with NeoSmart: Unreliable Product & Poor Customer Support

I tried out NeoSmart for the purpose of getting back the files on an old laptop that I left with my family at a nursing home. Unfortunately, I faced a ton of technical issues even after trying out all the steps suggested by their automated emails. Despite writing multiple messages with clear error messages, I did not receive any responses from their team. I was highly disappointed with the level of customer support that NeoSmart provided.

Based on my experience, I strongly believe that you should avoid spending your hard-earned money on this product. The level of frustration that I faced while using this product was just not worth it!

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NeoSmart Disappointing Experience with NeoSmart's Windows 7 Recovery Disc

I had a problem with my Sony Vaios laptop so I decided to try out NeoSmart's "WINDOWS 7 RECOVERY DISC" which costs $19.75. Unfortunately, when I tried to download it, the link didn't work. I tried calling their phone number twice, but it was always busy, leading me to think that they might be a scam. The other number they provided is just a pre-recorded message that tells you to email them your personal information. So, I sent them an email with my personal information, but never received a response. It's been a while and I still haven't heard back from them. I ended up asking for a refund because I was so frustrated. Overall, my experience with NeoSmart was disappointing.

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NeoSmart Stay Clear of Neosmart: Nightmare Experience with Easy Recovery Product and Poor Customer Service

I would strongly advise against purchasing anything from the Neosmart website, the experience I had was nothing short of a nightmare. The company is a complete sham and will not even honor their own refund policy. What they offer, is supposed to be a way to restore your operating system, but getting it to work is like trying to solve a 1000-piece jigsaw puzzle.

I found myself struggle for hours with the product, as there are damn near 20 steps you have to follow before it even begins to work. To make things worse, the customer service was appalling. When I finally managed to get through to them, they were no help whatsoever, and completely uninterested in assisting me with my issue. All they did was point me to their website where I had already spent hours trying to make the product work.

In conclusion, I would advise anyone on the fence about purchasing Neosmart products, to steer well clear. The company is a joke, and their products are not only complicated and difficult to use, but their customer service is downright awful. Save yourself the hassle and stay far away from Neosmart and their Easy Recovery product - it's not worth it and you'll just end up feeling frustrated and ripped off.

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Overview of NeoSmart complaint handling

NeoSmart reviews first appeared on Complaints Board on May 17, 2023. The latest review NeoSmart Review: Disappointing Performance and Lack of Support was posted on Jun 4, 2023. NeoSmart has an average consumer rating of 1 stars from 10 reviews. NeoSmart has resolved 0 complaints.
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