Menu
Write a review
File a complaint
Nelnet

Nelnet review: no transparency in calculating interest

F
Author of the review
7:15 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am not surprised there are so many of you with the same degree of confusion as to how NELNET calculates interest. I started wondering about it around 2 years ago (after 10 years of paying) and noticed the fluctuating interest fees. At that moment in time i was under the false impression my student loan was a fixed interest loan for 20k at 4.5%...boy was i wrong, it was compounding daily! I called nelnet and spent almost an hour speaking to a rep that didnt even know how to explain it to me. Eventually i found out that since its calculated daily the fees change due to the days in each month. After finding this out i decided to up my monthly payment from 150 to 400, only now have really begun to pay down my principle but still pay around $40 in interest each month. Whatever you do DO NOT pay the minimum. If you do the total you will pay back is double. They had me paying 150 a month for almost 20 years which in the end i would have paid them twice my original loan amount...anyway, I would be interested in joining a class action lawsuit for having no transparency in their financial practices.

Loan Summary:
Amount: 20k
Years Paying: 10 years
Total Paid: 17, 776 (88%)
Balance: 11, 000 (55%)
Interest Paid to NELNET: Almost 7, 000 (35%)

this is the beauty of compounding interest on student loans. what a nightmare for the whole country.

0 comments
Add a comment

More Nelnet reviews & complaints

Nelnet - scam and cheating 75
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Nelnet - student loan 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Nelnet - claim they bought my loan
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Nelnet - loan repayment 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Nelnet - destroyed my credit report
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Nelnet reviews and complaints
  1. Nelnet Contacts

  2. Nelnet phone numbers
    Click up if you have successfully reached Nelnet by calling +1 (888) 486-4722 phone number 0 0 users reported that they have successfully reached Nelnet by calling +1 (888) 486-4722 phone number Click down if you have unsuccessfully reached Nelnet by calling +1 (888) 486-4722 phone number 0 0 users reported that they have UNsuccessfully reached Nelnet by calling +1 (888) 486-4722 phone number
    Customer Service
    Click up if you have successfully reached Nelnet by calling +1 (303) 696-3625 phone number 0 0 users reported that they have successfully reached Nelnet by calling +1 (303) 696-3625 phone number Click down if you have unsuccessfully reached Nelnet by calling +1 (303) 696-3625 phone number 0 0 users reported that they have UNsuccessfully reached Nelnet by calling +1 (303) 696-3625 phone number
    International
  3. Nelnet emails
  4. Nelnet address
    P.O. Box 82561, Lincoln, Nebraska, 68501-2561, United States
  5. Nelnet social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 09, 2026
  7. View all Nelnet contacts
Nelnet Category
Nelnet is ranked 8 among 214 companies in the Financing and Loans category

Most discussed Nelnet complaints

scam and cheating
1
(opinions to this review)