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Check 'n Go reviews first appeared on Complaints Board on Mar 29, 2011. The latest review Attitude with customers was posted on Aug 31, 2021. The latest complaint infringment of copy wrote recording to replace amount was resolved on Apr 19, 2014. Check 'n Go has an average consumer rating of 2 stars from 9 reviews. Check 'n Go has resolved 3 complaints.

Check 'n Go Customer Service Contacts

7755 Montgomery Rd.
Cincinnati, Ohio
United States - 45236

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Check 'n Go Complaints & Reviews

Aug 31, 2021

Check 'n Go — Attitude with customers

I had an extended payment that was due on the 31st of August. The previous clerk told me to call on the day...

Oct 07, 2019

Check 'n Go — demanding payment

On October 2nd I was contacted by [protected]; a person claiming to be a process server. He claimed he had...

Jun 21, 2019

Check 'n Go — reason of being declined

I been a loyal customer since 2015I go to your store to refinance a loan but I got declined. I received a...

May 20, 2019

Check & Go — payment not received

I, Samuel King, paid on my loan with my debit card, as usual, on May 1st 2019 at the check & go at 1301 3rd...

Check N Go someone used my identity

I just received an email from check n go and someone went into the store and tried to get money and used my name and address.I recently stayed in Cincinnati for work and I use my card for about everything. luckily they didn't get it because they didn't have proof of identity.but I don't know how they got my email address. Could you go back to dec 4 and find out who this person was? Thanks so much Cheryl skinner

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    The complaint has been investigated and
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    Check & Go Lender — infringment of copy wrote recording to replace amount

    Check & go infringed a extra copy of a disclaimer borrows agreement address to city of wilmington delaware...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    check and go — unauthorized appropriation of funds

    After having made three of five payments on the loan and being late for a day, these people processed an...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Check N Go — discrimination

    On November 14, 2011 I went to this place to take my co-worker for cash advance she is Handicap &...

    Check N Go stay away

    I got a load from Check N Go in dec of last year, i paid on it for 7 months stright being on time and letting them take the money out of my account.

    Well it came time for me to have it paid off and i went online to pay and it said that i was up for another $250.00 loan well i was in a pinch with money but i tried to avoided it i called them and asked them about it( it would not let me pay online) and they said that we are offering you another $250, well i refused and they kept bugging me and would not let me pay the loan off, so i took the money, well now ALMOST A YEAR LATER, i just started fighting with them, my bank refused for them to take money outta of my account and sent it back to them so they turned around and sent it to a collections agengy not 3 weeks later i had 20 calls from these people, then they tried to take all the money out of my account at once, and i went and got it all removed, cause a lady called me and talked to me and told me she was with CMG and i told ok and, and she said we need to verift your information so we can get our money back i told her i did not have the money at the time and i did not have my info on me, and i hung up 2 days later all the money they were talking about was took out of my account, i had $575.00 worth of OD fees ECT.ECT so i went ot my bank the next pay check shut my account down changed banks, and everything today aug, 31 2010, a lady called me today from a "withheld number" and i answered she said her name i asked her who she was with and she said"herself", i starte listening and she said how many payday loans do you have i said 1 and she said oh, and started arguing with me about that they didnt take any money out of my account that i did not approve and asked me if i read my contract and i said yes but an collections agency does not have the right to take money out of your account with out verifing information, she deined them takeing money out, on top of all the money they took out they were took out another $45.00 fee and told me it was not them that took out a $45.00 fee. When nexted to it on the bank statement from the bank it said CMG? These people are in need of some help, i would like them to be out of my state as well, they are not worth a da** at all i have learned my lesson about pay day loans, and it will never happen again..

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      5 Responses
      • Sa
        Samuel King1 May 25, 2019
        This comment was posted by
        a verified customer
        Verified customer

        I paid on my loan May 1st, as usual, like every other month, got my receipt showing payment transaction compete, only to find out 2 days later payment was not received, mind you, I, do not have the receipt. Not disputing that I owe you, but double. I am receiving disability and can not afford that much.

        0 Votes
      • Dj
        DJDavila Oct 25, 2013

        I took a loan of $1300 to be pay off in 11 payments with the grand total at the end of $2, 649.48 to be repay to them since the interest is 364.00%(e). the amount of $240.87 is being debited from my bank account every 15 days on tuesdays. I called today just to asked them if the payment date could be change to 2 days after since I get direct deposit on thursday and i was getting challenging to have the money in tuesday!!! all I wanted was to be taken out 2 days after I didnt ask for extra weeks or nothing similar and the respond I got from them was NO WE CAN NOT switch the date is says in the contract you signed I review the contract and nothing states there that you can do that!!! So I told them that a they did not have a explintion for me all the said srry with CAN NOT HELP YOU!!! ... It is disappointing dealing with a company like this never again I will amke contracts will them they dont costumer service they are just good to approve you with the loan and charge you the double+++ of the amount you finance with them. I recommend to stay away from this place and types of loans find other sources.

        1 Votes
      • Ko
        Koomen Sep 21, 2012
        This comment was posted by
        a verified customer
        Verified customer

        I did an on-line application for a small payday loan to be able to pay my utilities( Internet, home phone, cable, Electricity, Car Insurance) which are all subject for disconnection after several extensions with the companies. As I speak my Internet will be off any second. I did a online application. I had 3 hours later to see if they got it, the guy said they did and just wanted to know what the govt benefits were. I said SSI disability benefits to my daughter because her dad is disabled. We just received this award. He said okay bring the award paper and my ID and to hurry to get the loan done. I got there at 4:30 thinking I had everything handled and relieved my utilities would not be disconnected this evening. He then claimed I had to get Power of Attorney and have it notarized!!! My daughter is 16. The govt authorized me (her mother) as her REPRESENTATIVE which is POA. I receive the money on the 3rd of the month and get a paper check in the mail. I have to take my daughter off of my bank acct with the credit union because she is not allowed to draw on the funds. No access. I am suppose to do direct deposit but I have not because I haven’t taken her off my acct so I receive a paper check. The federal government is giving me power of attorney to do as I wish with the money for my daughters needs. She cannot have access to the money yet Check n to go wants her permission for me to get a loan. I had my daughters ID and my banking info. I asked to bring her into the store. He said NO. If I had money for a notary I wouldn’t need a loan!!! Thank you Check n to go….My daughters needs will NOT be met because there store rep didn’t want to do the loan so close to closing. He also wasted all day and led me to believe I was approved. Our internet is where i work. I cannot answer my clients email and make my commissions today. Ive lost clients. We will be in the the dark tonight till I get a loan. All the reconnect fees and inconvenience but mostly embarrassment when utilities are shut off. ABSURD AND RIDICULOUS. i TOLD THE GUY i WAS CALLING THE corporate office. He SAID FOR ME TO CALL HIS MANAGER INSTEAD. Cost me about $500.00 in fees and inconvenience.

        0 Votes
      • Be
        BET CLIFT Apr 27, 2012


        BET CLIFT

        1 Votes
      • Tw
        twin2 Jul 19, 2011

        I despise them(the co.). I got the 2, 6000 do;l;ar loan and wanted to pay off early but I dont carry 2, 000 in cash so I thought I could write a check and they could cash it and Boom they would have the money...But NO! they said they needed cash!!! Whats the purpose of writing them a check in the 1st place then if they wont cash it..I know their butts would if I didnt come in and pay. And now I dont have the cash to pay them now anymore, so Im stuck making a 600 dollar payment a month now for 8 mo. Thats double of what they lend me! R-I-P O-F-F! they said "what makes you think you can pay off in a check"? and I said..."well, I write you a check for your protection if i dont pay you will cash, right, hows that different?" I found out that the bank charges them a fee to cash our checks and that why they dont like doing it cause they are GREEDY And dont wanna pay the fee to cash our check! They could care less about us customers! If there employees get sick of there crap and leave for better treatment and less greedy bosses I will follow them somewhere else cause they are the only reason I use check n go in the first place.check n go...I will take my whole family w/ me when I leave because you guys only care about one thing... I know money and profit is key but so is fairness!

        0 Votes


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