Navy Federal Credit Union — Fraudulent fees
I had been approved for a loan after a huge month long debacle on nfcu's part and bad reps. Then we were approved and the 650$ for appraiser and application was removed on the premise that we had the loan. We were set to close on 9-1-10. Up until that the agent and I worked on the loan until the 27th, when she called and said the loan was denied, no reason, and I could reapply in 30 days! Are you kidding! I am submitting a grevience with all the information to the main branch. If I cannot get my money back plus the fees I incured from other closing items I will report them to the next higher athority. We are a military family who have banked with nfcu for years, this was our first time trying to refi with them (We have excellent credit) and it was 2 months of nonsense (And many, many hours and work on our part) ending in us 800$ out and nothing to show. We are going to cancel accounts of ours and our family and let all of our friends know as well should nfcu not return the money. Even the associate couldnt believe it, they wouldnt give her an explaination either.