Mr. Cooper review: refusal to accept payment ( 2 comments)

Make sure you update your personal information/contact info, with this company to compensate for any security breaches, mis-communications, or typo errors when originally entering in your personal info/opening up your account w/ this Mortgage Co. TIP: Did you know that if you use a Visa or MasterCard thru CHASE Bank, that they will act on your behalf in cases of Fraudulent Business Practices? I got scammed $250.00 with an online purchase, and after reporting it to Chase, scince I used my Visa thru them... BAM! Just like that... the money was deposited back into my account without incident or even a word back from the bank. And I'm not trying to do a free plug for this business... but just reporting from my own personal experience. Me & my wife reside in Eagle Mountain, Utah.

So are you on the loan ?. Because how can you own they property but not have your name on the note? Unless your an executor of estate you cannot speak on the account without authorization without being a borrower or an authorized third party. The authorization can expire. Other than that you have to follow the procedure or else your not going to be able to get a resolution. Including making a payment Or making any changes to the account. Hope this helps.