National Family Solutions reviews & complaints
National Family Solutions complaints 16
National Family Solutions - I paid my $100 havent heard nothing since
I'm just a mother trying to get help for my daughter visitation agreement I spoke with troy 2/7/2017 I was told how the program worked, I agreed to do the program, I paid my $100, 2/8/2017, I was told I would get a email to start the next step, no email. I have been calling and now no one picks up my call. I was able to speak with someone until after I paid my money. I'm highly upset and I want a refund for my $100.
I am not satisfied with the services I paid for. I send questions in an email to tara nixion and get no answers back half of the time she skips over the important ones and only answers what she...Read full review
National Family Solutions - Should i hire them
I seriously JUST spoke with the company and I noticed that the man kept interrupting me and not even allowing me to explain anything.. but he sure was very pushy about the $100.00 fee. When I told him I dont get paid till Friday he immediately cut me off and said what time can I call you on Friday. This made me very worried and decided to google issues with the company, . great! right back to square one. ughhhhh! ONE STRESSED OUT SINGLE MOMMY
I used National Family Solutions to lift my hold to be able to move out of the current county I was in to another not touching mine... That being said I was nervous knowing I was not going to have...Read full review
I spent the last 5 months going through a custody case and am happy to say its over. It really did take a lot of work for everyone involved but it was worth it. I got the visitation with my kids that...Read full review
I called National Family Solutions for help getting my daughter back I spoke with a man I don't remember his name right now but he referred me to Tara Mason, after I had given them the $100 for their...Read full review
A couple years ago I finally decided to take care of some issues with my legal guardianship of my son since I had moved back to Texas from Virginia and his mother had given me sole custody in a...Read full review
National Family Solutions - wont give me my 100.00 back
I called this company to ask for some help about a custody case .I spoke with a lady
Tara Nixion she send a questionaire via email so that they could get started on my case
but, then they told me that they will charge my debit card after a week 59.99 for the web site [protected]@nationalfamilysolutions after i had just payed them 100.00 three days before.I don't think its fair my case hasn't even gotten to court yet now their charging me more money? I am a single mom I don't money to be giving away.
National Family Solutions - never got paperwork, lied to
i was completelylied to from the bat and tricked into by their smooth talking, told them i wanted my money back right away after they told me they would not be able to show up to court for me or set up telephone conference. then i talked to eric he wrote a letter to the court for me, i had to send though. then they told me the day before i went to court to file for emergency custody which i told the judge like they said. the judge told me i needed new paperwork, i told nfs and they never got the paperwork to me before court so now I've lied to a judge. thanks ifs. you guys screwed me. this is the worst company and is a total scam. i could of paid an attorney what i paid them and already been done. screw job, never use these guys.
I am planning on filing a child support case against my ex-spouse for continued support and found a link to National Family Solutions while doing some research. I spoke to Steve Tanner during my...Read full review
National Family Solutions - Services not rendered
I went to National Family Solutions to get help with a custody battle. They assured me when I hired them that there would be no problems and that they would make sure that my documents would be sent to the court. After I paid them in full, they sent me the documents that needed to be sent in and filled and told me that I would have to be the one to pay for the filing fee and the serving costs. When I try to contact them to find out what is going on, they either don't answer my phone calls or avoid me all together. The only communication I have with them is through email and my "case worker" only answers half of those.
National Family Solutions - Untrustworthy
My daughter went to this company for help for a child custody issue. One of their employees, named STEVE, called me on a Saturday morning. I agreed with him to assist my daughter with the down payment of 100.00 to get her case started. I stayed on the phone with him for quite some time stressing I was only paying the down payment and nothing else. Low and behold...they used my credit card information to bill my credit card several months of charges...THe signature they used for this was my daughters and not mine...I never signed any agreement with them...Unfortunately, I have not been able to recap my losses due to their fradualent use of my credit card. Warning...it is only their word against yours and never trust anyone with your credit card information.Despite my knowing what I agreed to...I have not yet to date recouped any of my losses...I consider what they done credit card theft...I would advise anyone to steer clear of this company...
National Family Solutions - did not follow through with agreement
This company did not give me the correct information for my case, it had to be resubmitted twice, they did not give me complete information about going to court, simple basic information that they stated I should know. My questions were not specific enough for them to be able to help. However I did tell them I had no idea what I was doing and to give me the basic info and they did not do that. And then told me I was wrong, that they did tell me in the instructions I was given over a year ago.
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