Nando's Chickenland review: delivery order

I downloaded the nandos app.filled in all details.did order to faerie glen outlet.did order at 19h15 on 29 Nov19.sms received said delivery will be at 20h05.at 20h10 i phoned to query. Spoke to Mbali which was at Head office deliveries.asked me to hold on.then said branch is not answering. I said it was unacceptable.held on again.she returned to say she got through to the branch I must speak to them.i asked why must I resolve it I just want my food.she then said orders closed at 19h30 but actually at 19h15?she said i will receive the delivery. She let me hold on for another 10mins afterwhich I dropped the call.needless to say the delivery was not done!