MyScore.com — Unauthorized charges from gld*svcgs of $29.95 to my credit card
I have had unauthorized charges of $29.95 every month since July 2016 by company GLD*SVCGS which reflects on my credit card statement and is associated with MyCreditScore.com. I called the number on my statement [protected] and spoke to a very rude representative named "Atia".
After a lengthy dispute she agreed to reimburse for months of: November 2016, December 2016 and January 2017 but indicated that they have no records showing they charged me for months of: July 2016, August 2016 or September 2016. I asked her where and whom do I send my credit card statement proof of these charges so that I can also get these reimbursed? She said to me: "You cannot send us that documentation". I said: "Why is that?" She indicated: "We will not accept your proof". I asked to speak to upper Management and she indicated "No one is available" I asked who was her Manager's name? "She said she was not allowed to give me that" She then said that she would escalate the remaining months I was charged and that if a callback was needed that I would hear back from someone within 48 hours. I again, asked: "Who did you escalate this to and who would be calling me back?" She would not provide that information to me. I then asked for an account reference number which she provide me.
In reviewing all of the additional submitted complaints regarding unauthorized charges why is there not a lawsuit against this company or if there is can someone point me in that direction because this is clearly fraud.