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MultiChoice Africa / DSTV Reviews and Complaints

MultiChoice Africa / DSTV review: Unauthorized charge

Gianni Fontanella of Johannesburg, ZA

Oct 02, 2025 3:47 am EDT

Verified customer

Featured review

I'M on family plan, no notification re increase I was automatically put on insurance which I declined. As I have my own, called the call center who informed me that i have to cancel the insurance that you decided I should have. I have never signed sent or other requesting this insurance, but I must cancel something that i did not agree to. I pay every month and today i'm disconnected for arrears re insurance charges. Never get a statement get notification to pay before the 26th of every month but does mention insurance. Which means that this is illegal that your staff believe they have a right to add the insurance. Please deduct all insurance from my account or I will lay a charge of theft.

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MultiChoice Africa / DSTV emails

help@dstv.com

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MultiChoice Africa / DSTV address

144 Bram Fischer Drive, Randburg, South Africa

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