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MultiChoice Africa / DSTV Reviews and Complaints

MultiChoice Africa / DSTV review: Multichoice agents, platforms, overpayment, costumer care

Liza Edwards of US

Jun 21, 2026 5:59 pm UTC

Verified customer

Featured review

The third problem in 6 months that I experienced,. My catchup did not work for more than a year and 6 months I asked for help on facebook, Agent kept me on whatsapp from 9h00 until 17h00. Now he is harassing me and stalking me. How do I report this I have the numbers and the messages exported to my email. Now one of my decoders is blocked and shows an error 16, Two days on chat service and nobody solved the problem. Account is paid and I am paying to much for years. Your customer care and platforms are not working!

Claimed loss: air time overpayment. Ms. E.M Edwards.

Desired outcome: get my money back, deal with your agents have phone numbers and proof on email, fix my decoder!!!!!! now the the decoder hard drive is corrupted....

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MultiChoice Africa / DSTV Contacts

MultiChoice Africa / DSTV phone numbers

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Pretoria

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Durban

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Cape Town

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Port Elizabeth

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Bloemfontein

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MultiChoice Africa / DSTV emails

help@dstv.com

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Support

MultiChoice Africa / DSTV address

144 Bram Fischer Drive, Randburg, South Africa

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