Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Car Dealers Ford Complaints #542-561
Ford

Ford review: air conditioning repair

F
Author of the review
12:56 pm UTC

My first a/c fail was August 2016 while returning from CO to CA then back to WA. Not having funds I put it off until the following May of 2017. service invoice attached. Worked fine for rest of the summer. April 30th of 2018 it was intermittent & took it for repair: Invoice attached: returned to plum Street Automotive for further service May 3. 2018. Invoice is attached. It once again failed & was told I best take it to the Ford dealership. May 30, I took it to Mullinax Ford. They were very professional, courteous, understanding. They even extended a 10% discount on parts & labor. Invoice attached. April of 2019 when I turned it on, it did not function. I was making a trip to my son in Tennessee & took it to Jenkins & Wynn's. They were initially courteous but, failed to honor the appointment set aside for my car, the had no courtesy car until the morning of the last day of service, they were not empathetic or willing to offer a discount on any service stating their prices were low to honor the military clientele.
Upon leaving for Colorado June 21, 2019, a blue fog/cloud came out of the vents located above the radio.
I had no a/c driving from Missouri to Colorado & Missouri mostly mid 90 degrees.
Olympia is located close to JBLM a military base. The Mullinax warranty is for 2 years, until May 2020 - the Jenkins & Wynn's warranty until May 2021. Jenkins did state emphatically, it covers Only the parts replaced.
I have spent a total of $3193.78 of which $2747:96 was spent at a Ford Service Auto Service center.
I'm at a loss, senior on fixed income, not going to have it service unless there's a guarantee ‘until a/c functions as it should'.
It was recommended I trade it in, but very skeptical of recurring issues in other Ford vehicles.
Respectfull

Ford - air conditioning repair - Photo 1
Ford - air conditioning repair - Photo 2
Ford - air conditioning repair - Photo 3
Ford - air conditioning repair - Photo 4
Ford - air conditioning repair - Photo 5
Ford - air conditioning repair - Photo 6
Ford - air conditioning repair - Photo 7
View 0 more photos
Update by Frances Jeane
Aug 06, 2019 1:00 pm UTC

Respectfully submitted, I love the Ford Escape but at a loss how to rectify.
Thank you for reviewing & a response.
Frances Jeane

More
Send message
Copy link
Report
0 comments
Add a comment

More Ford reviews & complaints

Ford - deceiving 115
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ford - reposession 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ford - premature tire wear 33
Ford - bad service 32
Ford - fusion battery terminal corrosion 18
Ford - 2018 ford f-150
Ford - website payments
Ford - truck service
Ford - rear lift gate center lift gate assembly
Ford - Ford does not stand behind their products!
View all Ford reviews and complaints

  1. Ford Contacts

  2. Ford phone numbers
    1800 771 199
    Click up if you have successfully reached Ford by calling 1800 771 199 phone number 11 11 users reported that they have successfully reached Ford by calling 1800 771 199 phone number Click down if you have unsuccessfully reached Ford by calling 1800 771 199 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling 1800 771 199 phone number
    66%
    Confidence score
    Ireland
    133 673
    Click up if you have successfully reached Ford by calling 133 673 phone number 6 6 users reported that they have successfully reached Ford by calling 133 673 phone number Click down if you have unsuccessfully reached Ford by calling 133 673 phone number 4 4 users reported that they have UNsuccessfully reached Ford by calling 133 673 phone number
    20%
    Confidence score
    Australia
    8800 500 4201
    Click up if you have successfully reached Ford by calling 8800 500 4201 phone number 3 3 users reported that they have successfully reached Ford by calling 8800 500 4201 phone number Click down if you have unsuccessfully reached Ford by calling 8800 500 4201 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling 8800 500 4201 phone number
    50%
    Confidence score
    Russia
    1800 107 363 673
    Click up if you have successfully reached Ford by calling 1800 107 363 673 phone number 4 4 users reported that they have successfully reached Ford by calling 1800 107 363 673 phone number Click down if you have unsuccessfully reached Ford by calling 1800 107 363 673 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling 1800 107 363 673 phone number
    60%
    Confidence score
    Philippines
    1800 588 888
    Click up if you have successfully reached Ford by calling 1800 588 888 phone number 0 0 users reported that they have successfully reached Ford by calling 1800 588 888 phone number Click down if you have unsuccessfully reached Ford by calling 1800 588 888 phone number 3 3 users reported that they have UNsuccessfully reached Ford by calling 1800 588 888 phone number
    Vietnam
    800 0444 3673
    Click up if you have successfully reached Ford by calling 800 0444 3673 phone number 2 2 users reported that they have successfully reached Ford by calling 800 0444 3673 phone number Click down if you have unsuccessfully reached Ford by calling 800 0444 3673 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling 800 0444 3673 phone number
    33%
    Confidence score
    UAE
    +1 (800) 112-3673
    Click up if you have successfully reached Ford by calling +1 (800) 112-3673 phone number 0 0 users reported that they have successfully reached Ford by calling +1 (800) 112-3673 phone number Click down if you have unsuccessfully reached Ford by calling +1 (800) 112-3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +1 (800) 112-3673 phone number
    Mexico
    +1 (800) 392-3673
    Click up if you have successfully reached Ford by calling +1 (800) 392-3673 phone number 0 0 users reported that they have successfully reached Ford by calling +1 (800) 392-3673 phone number Click down if you have unsuccessfully reached Ford by calling +1 (800) 392-3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +1 (800) 392-3673 phone number
    United States
    +1 (800) 565-3673
    Click up if you have successfully reached Ford by calling +1 (800) 565-3673 phone number 0 0 users reported that they have successfully reached Ford by calling +1 (800) 565-3673 phone number Click down if you have unsuccessfully reached Ford by calling +1 (800) 565-3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +1 (800) 565-3673 phone number
    Canada
    +44 203 564 4444
    Click up if you have successfully reached Ford by calling +44 203 564 4444 phone number 5 5 users reported that they have successfully reached Ford by calling +44 203 564 4444 phone number Click down if you have unsuccessfully reached Ford by calling +44 203 564 4444 phone number 4 4 users reported that they have UNsuccessfully reached Ford by calling +44 203 564 4444 phone number
    11%
    Confidence score
    United Kingdom
    +64 800 367 369
    Click up if you have successfully reached Ford by calling +64 800 367 369 phone number 2 2 users reported that they have successfully reached Ford by calling +64 800 367 369 phone number Click down if you have unsuccessfully reached Ford by calling +64 800 367 369 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +64 800 367 369 phone number
    100%
    Confidence score
    New Zealand
    +43 120 609 2424
    Click up if you have successfully reached Ford by calling +43 120 609 2424 phone number 3 3 users reported that they have successfully reached Ford by calling +43 120 609 2424 phone number Click down if you have unsuccessfully reached Ford by calling +43 120 609 2424 phone number 2 2 users reported that they have UNsuccessfully reached Ford by calling +43 120 609 2424 phone number
    20%
    Confidence score
    Austria
    +32 24 822 000
    Click up if you have successfully reached Ford by calling +32 24 822 000 phone number 1 1 users reported that they have successfully reached Ford by calling +32 24 822 000 phone number Click down if you have unsuccessfully reached Ford by calling +32 24 822 000 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +32 24 822 000 phone number
    Belgium
    +45 43 582 000
    Click up if you have successfully reached Ford by calling +45 43 582 000 phone number 1 1 users reported that they have successfully reached Ford by calling +45 43 582 000 phone number Click down if you have unsuccessfully reached Ford by calling +45 43 582 000 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +45 43 582 000 phone number
    Denmark
    +33 800 005 005
    Click up if you have successfully reached Ford by calling +33 800 005 005 phone number 1 1 users reported that they have successfully reached Ford by calling +33 800 005 005 phone number Click down if you have unsuccessfully reached Ford by calling +33 800 005 005 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +33 800 005 005 phone number
    100%
    Confidence score
    France
    +49 221 9999 2999
    Click up if you have successfully reached Ford by calling +49 221 9999 2999 phone number 0 0 users reported that they have successfully reached Ford by calling +49 221 9999 2999 phone number Click down if you have unsuccessfully reached Ford by calling +49 221 9999 2999 phone number 4 4 users reported that they have UNsuccessfully reached Ford by calling +49 221 9999 2999 phone number
    Germany
    +39 800 224 433
    Click up if you have successfully reached Ford by calling +39 800 224 433 phone number 2 2 users reported that they have successfully reached Ford by calling +39 800 224 433 phone number Click down if you have unsuccessfully reached Ford by calling +39 800 224 433 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +39 800 224 433 phone number
    100%
    Confidence score
    Italy
    +31 707 703 777
    Click up if you have successfully reached Ford by calling +31 707 703 777 phone number 0 0 users reported that they have successfully reached Ford by calling +31 707 703 777 phone number Click down if you have unsuccessfully reached Ford by calling +31 707 703 777 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +31 707 703 777 phone number
    Netherlands
    +47 80 056 105
    Click up if you have successfully reached Ford by calling +47 80 056 105 phone number 1 1 users reported that they have successfully reached Ford by calling +47 80 056 105 phone number Click down if you have unsuccessfully reached Ford by calling +47 80 056 105 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +47 80 056 105 phone number
    Norway
    +351 808 200 556
    Click up if you have successfully reached Ford by calling +351 808 200 556 phone number 0 0 users reported that they have successfully reached Ford by calling +351 808 200 556 phone number Click down if you have unsuccessfully reached Ford by calling +351 808 200 556 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +351 808 200 556 phone number
    Portugal
    +34 902 442 442
    Click up if you have successfully reached Ford by calling +34 902 442 442 phone number 0 0 users reported that they have successfully reached Ford by calling +34 902 442 442 phone number Click down if you have unsuccessfully reached Ford by calling +34 902 442 442 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +34 902 442 442 phone number
    Spain
    +46 317 071 010
    Click up if you have successfully reached Ford by calling +46 317 071 010 phone number 0 0 users reported that they have successfully reached Ford by calling +46 317 071 010 phone number Click down if you have unsuccessfully reached Ford by calling +46 317 071 010 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +46 317 071 010 phone number
    Sweden
    +41 445 111 445
    Click up if you have successfully reached Ford by calling +41 445 111 445 phone number 0 0 users reported that they have successfully reached Ford by calling +41 445 111 445 phone number Click down if you have unsuccessfully reached Ford by calling +41 445 111 445 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +41 445 111 445 phone number
    Switzerland
    +91 446 740 3333
    Click up if you have successfully reached Ford by calling +91 446 740 3333 phone number 8 8 users reported that they have successfully reached Ford by calling +91 446 740 3333 phone number Click down if you have unsuccessfully reached Ford by calling +91 446 740 3333 phone number 3 3 users reported that they have UNsuccessfully reached Ford by calling +91 446 740 3333 phone number
    45%
    Confidence score
    India
    +65 63 762 233
    Click up if you have successfully reached Ford by calling +65 63 762 233 phone number 4 4 users reported that they have successfully reached Ford by calling +65 63 762 233 phone number Click down if you have unsuccessfully reached Ford by calling +65 63 762 233 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +65 63 762 233 phone number
    100%
    Confidence score
    Singapore
    +27 860 011 022
    Click up if you have successfully reached Ford by calling +27 860 011 022 phone number 10 10 users reported that they have successfully reached Ford by calling +27 860 011 022 phone number Click down if you have unsuccessfully reached Ford by calling +27 860 011 022 phone number 2 2 users reported that they have UNsuccessfully reached Ford by calling +27 860 011 022 phone number
    67%
    Confidence score
    South Africa
    +82 16 006 003
    Click up if you have successfully reached Ford by calling +82 16 006 003 phone number 0 0 users reported that they have successfully reached Ford by calling +82 16 006 003 phone number Click down if you have unsuccessfully reached Ford by calling +82 16 006 003 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +82 16 006 003 phone number
    South Korea
    +54 800 888 3673
    Click up if you have successfully reached Ford by calling +54 800 888 3673 phone number 1 1 users reported that they have successfully reached Ford by calling +54 800 888 3673 phone number Click down if you have unsuccessfully reached Ford by calling +54 800 888 3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +54 800 888 3673 phone number
    100%
    Confidence score
    Argentina
    More phone numbers
  3. Ford emails
  4. Ford address
    P.O. Box 6248, Dearborn, Virginia, 48126, United States
  5. Ford social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 22, 2026
  7. View all Ford contacts
Ford Category
Ford is ranked 2 among 628 companies in the Car Dealers category
#01 Tesla Tesla #02 Ford Ford #03 Mercedes-Benz International Mercedes-Benz International #04 KIA Motors KIA Motors #05 Hyundai Hyundai

Most discussed Ford complaints

Ford escape 2017 repair issues - paint peeling
1
(opinions to this review)
Ford Alternatives
India Yamaha Motor 138 reviews Suzuki 262 reviews Bob Tomes Ford 4 reviews Academy Cars 2 reviews Abdul Latif Jameel IPR Company / ALJ.com 14 reviews