Menu
Write a review
File a complaint
Brinks Home Security

Brinks Home Security Fraud

I
Author of the review
12:08 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Brings up to my rates in the middle of a contract and tried to tell me it wasn’t a rate but tax. They were also three months during which my system was not communicating with theirs and nobody bothered to call me. Speaking to one representative because of the issues I had the contract shorten, but they said I couldn’t get out of it. Being forced to keep contract I requested a service the equipment that wasn’t working; the serviced pieces, but not all the pieces that were not working and then because I requested the service they extended the contract without notifying me. I requested to speak to that person, but they said they’re not available to the public; so she extended a contract without consent. Only after filing a complaint with the consumer division of the Alabama Attorney General did Brinks do anything meaningful and even then not truly meaningful because they collected money for services they did not provide but the resolution was just an immediate termination of the contract with no one owing anyone anything.

Recommendation: Stay away

0 comments
Add a comment

More Brinks Home Security reviews & complaints

Brinks Home Security - Stay away from Monitronics at all costs! 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Brinks Home Security - Failure to stop billing 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Brinks Home Security - fraud 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brinks Home Security - Cancellation of Service 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Brinks Home Security - Stay FAR away from Monitronics 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brinks Home Security - Phone contract agreement scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brinks Home Security - Still billing after cancellation 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Brinks Home Security - Horrible practice
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Brinks Home Security reviews and complaints