This letter is to inform you that I bought a 2017 Mitsubishi Lancer, Body no. 11201, and Motor no. 5845. Please be advised that, I preferred buying that car rather than any other types of cars, because of my trust in such a great Japanese Company (Mitsubishi CO., ) this trust was built for many reasons such as terms of quality of manufacturing, as well as availability of safety factors, which provide protection and security for the life of car's owner and his family, in additional to the customer service quality with reimbursing its customers for any damages or harmful that could be a result of any defect in your product.
Unfortunately; on August 5th, 2017 I was involved in a huge accident which the safety features are everything in that situation, but what really shocked me was the Air Bag, ! ! ! It did not work at all which resulted in injuries all over my body, so I would like to ask you; where is the Air Bag (which is the principle safety factor in such circumstances)? Where are the safety features? Where are the experience and the big history for Mitsubishi Co.? I think such a matter will negatively reflect on the good repetition & image of Mitsubishi Co., in Egypt & the whole Middle East.
According to the above mentioned facts, I am asking now for a reimbursement for all of the Psychological, and physical damages that happened to me, and all of the time that I was out of work. Please find attachments for the car pictures.
Please be aware that, if I will not receive a positive feed back from their side very soon, I will take the whole issue the legal way by filing a lawsuit against Mitsubishi Co.