Menu
Write a review
File a complaint
Lanier Auto Group Customer Service Phone, Email, Contacts

Lanier Auto Group
Reviews and Complaints

www.lanierautogroups.com

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Lanier Auto Group Complaints 1

ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more

Lanier Auto Group Me and my mom bought a 2013 Volkswagen Jetta about a month ago from this place

Me and my mom bought a 2013 Volkswagen Jetta about a month ago from this place. But guess what? Less than two weeks later, the check engine light and the tps light were already on. The salesman, let's call him ***, told us he would check the car before we bought it to make sure everything was good. But even after he said it was all good, there were still problems. We still bought it though, silly us.

Now here's the kicker. My mom lives over an hour away and we had to make so many trips to this place because of their "verbal" agreement to fix the car. They claimed that the car had passed a North Carolina inspection a few months ago, but clearly, that wasn't the case. They kept the car for over a week and then had it towed back to ***, NC.

Can you believe it? We drove the car for less than an hour after getting it back and guess what? The check engine light was back on. It turns out that nothing was actually done to fix the car. So we had to take it to ***, NC to get it fixed properly. They had to replace the ignition coil and the N80 Valve. It's like *** completely ignored what Volkswagen's diagnostic said.

Overall, this whole experience has been a real headache. We trusted *** to sell us a car that was in good condition, but it turned out to be a total mess. We had to waste so much time and money just to get it fixed properly. I wouldn't recommend this place to anyone.

Read full review of Lanier Auto Group
Hide full review

Is Lanier Auto Group Legit?

Lanier Auto Group earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Lanier Auto Group highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Lanier Auto Group to understand what to expect from them.

Lanier Auto Group has registered the domain name for lanierautogroups.com for more than one year, which may indicate stability and longevity.

Lanierautogroups.com you are considering visiting, which is associated with Lanier Auto Group, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the lanierautogroups.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Lanierautogroups.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The lanierautogroups.com may offer a niche product or service that is only of interest to a smaller audience.
  • Lanier Auto Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Lanier Auto Group complaint handling

Lanier Auto Group reviews first appeared on Complaints Board on Jul 29, 2023. The latest review Me and my mom bought a 2013 Volkswagen Jetta about a month ago from this place was posted on Jul 29, 2023. Lanier Auto Group has an average consumer rating of 1 stars from 1 reviews. Lanier Auto Group has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Lanier Auto Group Contacts

  2. Lanier Auto Group phone numbers
    +1 (984) 200-6185
    +1 (984) 200-6185
    Click up if you have successfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number 0 0 users reported that they have successfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number Click down if you have unsuccessfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number 0 0 users reported that they have UNsuccessfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number
  3. Lanier Auto Group address
    1500 Management Way, Garner, North Carolina, 27529-3973, United States
  4. Lanier Auto Group social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 29, 2025
Lanier Auto Group Category
Lanier Auto Group is ranked 1214 among 1389 companies in the Car Dealers category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.