Lanier Auto Group’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their vehicle purchases.
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Me and my mom bought a 2013 Volkswagen Jetta about a month ago from this place
Me and my mom bought a 2013 Volkswagen Jetta about a month ago from this place. But guess what? Less than two weeks later, the check engine light and the tps light were already on. The salesman, let's call him ***, told us he would check the car before we bought it to make sure everything was good. But even after he said it was all good, there were still problems. We still bought it though, silly us.
Now here's the kicker. My mom lives over an hour away and we had to make so many trips to this place because of their "verbal" agreement to fix the car. They claimed that the car had passed a North Carolina inspection a few months ago, but clearly, that wasn't the case. They kept the car for over a week and then had it towed back to ***, NC.
Can you believe it? We drove the car for less than an hour after getting it back and guess what? The check engine light was back on. It turns out that nothing was actually done to fix the car. So we had to take it to ***, NC to get it fixed properly. They had to replace the ignition coil and the N80 Valve. It's like *** completely ignored what Volkswagen's diagnostic said.
Overall, this whole experience has been a real headache. We trusted *** to sell us a car that was in good condition, but it turned out to be a total mess. We had to waste so much time and money just to get it fixed properly. I wouldn't recommend this place to anyone.
Is Lanier Auto Group Legit?
Lanier Auto Group earns a trustworthiness rating of 86%
Highly reliable. Use their services with confidence, yet trust but verify.
Lanier Auto Group has registered the domain name for lanierautogroups.com for more than one year, which may indicate stability and longevity.
Lanierautogroups.com you are considering visiting, which is associated with Lanier Auto Group, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the lanierautogroups.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Lanierautogroups.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The lanierautogroups.com may offer a niche product or service that is only of interest to a smaller audience.
- Lanier Auto Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Lanier Auto Group complaint handling
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Lanier Auto Group Contacts
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Lanier Auto Group phone numbers+1 (984) 200-6185+1 (984) 200-6185Click up if you have successfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number 0 0 users reported that they have successfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number Click down if you have unsuccessfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number 0 0 users reported that they have UNsuccessfully reached Lanier Auto Group by calling +1 (984) 200-6185 phone number
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Lanier Auto Group address1500 Management Way, Garner, North Carolina, 27529-3973, United States
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Lanier Auto Group social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 29, 2025
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