Midwest Sports’s earns a 1.0-star rating from 0 reviews and 13 complaints, showing that the majority of tennis enthusiasts are dissatisfied with gear and apparel.
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Unsatisfactory Customer Service Experience at Midwest Sports
Midwest Sports ain't got no clue about how to treat customers right. They don't seem to understand how Amazon does things nowadays. I ordered two shirts, but they sent me only one and it was the wrong one. When I called them up to complain, they gave me a hard time and tried to argue with me. Ain't nobody got time for that!
If you're looking for tennis gear, I suggest you go somewhere else. There are plenty of other places where you can get what you need without having to deal with these jokers. Midwest Sports needs to step up their game if they want to stay in business.
Disappointing Customer Service and Policies at Midwest Sports
Midwest Sports is a company that I recently had a not-so-great experience with. I called them up to change my order before it shipped out, but the customer service representative told me that it was too late and that they couldn't make any changes. I later found out that this wasn't true, and they could have easily made the change I requested (just a simple size change).
To make matters worse, I was then informed that I would have to pay for the return shipping if I wanted to make the change after the fact. This was frustrating and disappointing, and it left a bad taste in my mouth about the company as a whole.
Overall, I would recommend staying away from Midwest Sports if you're looking for a reliable and trustworthy company to do business with. Their customer service was lacking, and their policies seemed to be more focused on making a profit than on providing good service to their customers. If you're looking for a better option, I would suggest doing some research and finding a company that values its customers and is willing to go above and beyond to make sure they're satisfied with their purchases.
Disappointing Experience with Midwest Sports: Wrong Item, Delayed Delivery, and Poor Customer Service
So, I bought something from Midwest Sports and they sent me the wrong thing. I sent it back to them so they could send me the right thing, but it took them a long time to do it. I waited and waited, but nothing came. I was getting pretty mad, so I called them up to ask what was going on. The people who answered the phone didn't seem to know what they were doing, and they ended up cancelling my whole order instead of just sending me the thing I wanted. I'm really disappointed in Midwest Sports and I don't think I'll be buying anything from them again.
Is Midwest Sports Legit?
Midwest Sports earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Midwest Sports. The company provides a physical address, 3 phone numbers, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Midwestsports.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Midwestsports.com you are considering visiting, which is associated with Midwest Sports, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Midwest Sports have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Midwest Sports website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Midwestsports.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Midwest Sports has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 13 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
Terrible Return Policy and Customer Service at Midwest Sports
I ain't never gonna buy nothin' from Midwest Sports again. I got the same problem as a bunch of other folks when it comes to returnin' a tennis racquet: they only give store credit, and they take out shipping fees and other sneaky charges. I sure do wish I'd read all them bad reviews before I bought my racquet here. And let me tell ya, their customer service is just plain awful. They think they're real smart, only postin' good reviews on their website. But let me tell ya, it's just plain terrible.
Disappointing Service from Midwest Sports: Lost Package and Delayed Credit Process
I ordered some tennis gear from Midwest Sports and it was supposed to be delivered by UPS. Unfortunately, the package got lost somewhere along the way and it took Midwest Sports a whole four weeks to process a credit for me. They kept giving me all sorts of excuses like inventory issues, communication problems between departments, and needing a different authorization. It was really frustrating and I was so disappointed with their service. Honestly, if I thought it would make a difference, I would report them to the Better Business Bureau. I wouldn't recommend using Midwest Sports for your tennis apparel needs. There are plenty of other websites out there that are much better.
Disappointed with Midwest Sports' Return Policy and Lack of Flexibility
I recently purchased a tennis racquet from Midwest Sports, but unfortunately, I forgot to remove the packaging on the handle. When I tried hitting a few tennis balls with the racquet, I quickly realized that it wasn't going to work for me. I decided to return the racquet and was disappointed to find out that Midwest Sports had a policy of cutting 25% of the cost of the racquet upon returning it. However, they did offer to send me a gift card for the remaining 75% of the cost.
When I reached out to customer service to inquire about the policy, they confirmed that it was indeed their standard procedure. While I appreciate that they have a policy in place, I was disappointed that it wasn't more flexible given the circumstances. As a result, I don't think I'll be purchasing from Midwest Sports again in the future.
Overall, I was disappointed with my experience with Midwest Sports. While I understand that policies are in place for a reason, I would have appreciated more flexibility in this situation. The customer service representative I spoke with was polite and professional, but I still feel let down by the company's policies.
Disappointing Experience with Midwest Sports: Package Delivered to Wrong Person
I bought 2 pairs of sneakers from Midwest Sports and they sent them out to be delivered. But, the package was given to someone who wasn't me or Midwest Sports. That person signed for it and took it away. I was really upset about this and I contacted Midwest Sports to see if they could help me out. But, they said they couldn't do anything until they investigated what happened with their carrier.
I've bought stuff from Midwest Sports before and never had any issues. But, this time they really let me down. It seems like they don't care about their customers at all.
I'm really disappointed with Midwest Sports and I don't think I'll ever buy anything from them again. It's too bad because I used to like shopping there.
Midwest Sports Review: Poor Customer Service and Damaged Products
Midwest Sports is a company that I would not recommend. They have no customer service support, which is a big problem. I ordered a tennis racquet from them and never received a shipment confirmation. When the racquet finally arrived, it had damages. I tried to contact customer service through their online chat, but it was non-existent. When I called their phone number, no one picked up. When I finally did get a hold of someone, they were rude and unhelpful.
I wish I had checked the ratings before ordering from Midwest Sports. After reading all the previous reviews, I have no intention of returning the damaged tennis racquet to them. It's clear that this company has a history of poor customer service and damaged products.
Overall, I would not recommend Midwest Sports to anyone. Their lack of customer service support and damaged products make them a company to avoid.
Disappointing Experience with Midwest Sports: Delayed Delivery and Lack of Guarantee
Midwest Sports is a website that sells tennis gear and equipment. I recently made a purchase from them because I wanted to save some money. I thought it was a good idea to order from them instead of Tennis Warehouse. However, I regret my decision now because it has been four weeks and I still haven't received my order.
I was disappointed to find out that Midwest Sports does not offer the same 6-month guarantee as Tennis Warehouse. When I called their customer service, they told me to send the shoes back to them. I was relieved that I decided to check their reviews before doing so because I found out that they do not honor the guarantee.
I am frustrated with my experience with Midwest Sports. I wish I had ordered from Tennis Warehouse instead. I will not be ordering from Midwest Sports again in the future.
Slow Refund Process and Poor Customer Service from Midwest Sports
I got some tennis shoes from Midwest Sports and they were too small, so I sent them back for a refund. It's been 5 days since they got them, but I haven't heard anything back from them yet. I'm glad I have a tracking receipt so I know they got them. I don't understand why they took the money out of my credit card right away when I bought the shoes, but it's taking them so long to give me my money back. It's not right for a business to hold onto my money like this. I won't be buying anything from them again. It's just not worth the hassle.
Refused to give me a full refund!
Ordered some shoes from www.midwestsports.com and size was incorrect. So I contacted support and asked for a refund. They asked me to send the shoes back and I did as they said. After they received them back they contacted me and offered a 50% refund. I told that I want a full refund and they said that it was not possible since the shoes were already used! I only opened the box and tried them on only once! What a ridiculous company! They said that if I wouldn't have opened the box then a full refund would have been possible. So and how was I supposed to find out that shoes were too small, by just looking at them or what? Not to mention that there was a correct size written on the box! Avoid this scam!
They ignored my request
I bought tennis sport wear and some other stuff from the company www.midwestsports.com. I placed my order on Friday evening, so these jerks didn’t provide any info until Monday. It turned out that my whole order was unavailable, ‘coz some stuff was sold out and something was unavailable at all. I told them to return my money back, but they ignored this request. So be careful if you use this website or leave comments if you have horrible experience with this seller.
Fraudsters
I bought tennis shoes and racquet from the website www.midwestsports.com, but I wasn’t satisfied with it. I paid about $180 for my order, but tennis shoes weren’t durable and they tore after 5 days. The tennis racquet arrived in damaged box and also broke after several days. I contacted the seller, who only promised change the damaged goods. I sent several emails and called them, but they did nothing. I fed up with their silence. So I wanted to open a case against this seller, please leave comments if you had the same situation as I had.
Overview of Midwest Sports complaint handling





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