Micromax Informatics review: COMPLAINT REGARDING CHARGING / VOICE PROBLEM 27

Dear sir
I had given my mobi mmx 360 on [protected] at the service center kota my job sheet no. Is885214 and imei1 no.[protected] and imei2 no.[protected] ihad complen maney time on custmer care but no any response last one and half year my name sharad chaturvedi mobi no.[protected]

IMEI NO: [protected]/80891
BATTERY NO: 04783
EMAIL FOR COMMUNICATION: venugopalmurugesh@gmail.com
MISSED DATE: 09-09-2011
COMPANY NAME: MICROMAX Q5
SIM CARD: [protected]
CONTACT NO: [protected]
PLEASE FIND MY MOBILE ITS A NEW ONE

Sir,
This is Manjunath.P.N. from hubli i lost my Micromax Q3 Mobile handset on 22-11-2010 at midnight. My Mobile details are as follow,
Customer Name: Manjunath.P.N
Adress: Manjunath C/o. S.Nagappa, 4th cross, D.No.185, Nekarnagar, Old Hubli, Hubli.
Mobile Name: Micromax Q3
GSM 900/1800 MHz
Model: 03FEU050060
M_IMEI No: [protected] and S_IMEI : [protected]
Colour: Black
Serial No (SN): LS0946046623
Mobile Purchased Shop: MOBILE HOME, J.N.Road, Dandeli-581325
Mobile Purchased Date: 09-03-2010

I have been a victim of online e-commerce website timtara.com. The company’s address is Infosecure Consulting Pvt. Ltd., B-26 Second Floor, Sector 8, Noida, Uttar Pradesh -201301. I ordered a Micromax Canvas-II Mobile phone on 23-01-2013 and delivery was scheduled within 3 weeks, now it’s 1 month and the Order No. #[protected] still shows the status as

Order Status: Awaiting Shipment
Order Date: 24-01-2013 @ 1:53 AM
Order Recipient: Shipra Gagneja
Order Total: Rs. 9, 189 INR
Payment Mode: Credit Card
No of calls made: Close to 30

I've called customer care almost 25-30 times (+[protected] & +[protected]), generated support ticket (Ticket #57202), mailed on all of the email ids but no response or action being taken, always their support desk asking to wait for next 24/48 hrs. But no one ever calls me back. They have crossed all imaginable limits. I get frustrated by listening the same replies every time. Even they don’t confirm me about the cancellation process also. They say that they cannot do anything just forwarding my request to concerned department, but no one taking action on it. I have been requesting updates, sending stern messages on the ticket and absolutely no one is attending. The Customer care refuse to transfer me to someone in authority so that I can get the issue resolved. They have even hung up the phone when I insist that I want my issue resolved. As stated in the policy clearly, that I can request a refund ANYTIME before the shipping of the product which is what I did but haven't got any response.

I require the product urgently but timtara is not delivering. I am suffering just because of timtara’s negligence and not delivering the product on time. What’s the use if I do not get the product on time. I have not only suffered monetary loss (as I have to make multiple calls) but also have been harassed as their CC is hardly ever reachable. It takes a desiccated 45 minutes to get through to them. I am really now worried about my product and money. I have already made the payment by credit card whose bill has also been generated & I have neither received the product nor my money. The said amount is also blocked for this time period. In the process, they earn interest on the amount paid in advance.

It seems that this site is cheating the people out of their money [as apparent from the complaints seen on the Internet]. What makes me wonder is the audacity of the founders/managers of this website, who continue to give out discount coupons (Huge discount coupons), even run affiliate campaigns with affiliates networks, while innocent e commerce buyers are made to suffer at the hands of their pathetic consumer behavior.

There is no way that this website should continue to exist. Huge financial fines, frozen bank accounts and even judicial actions against the persons behind this kind of action should be initiated and an example must be made where such kind of activities should not be repeated by others. The CEO of this website Mr.Arindam Bose be the co-accused for committing such INTENTIONAL FRAUD of keeping customer’s funds for no apparent reason and not allowing escalation, looting people’s hard earned money. He is destroying the name of e-commerce by cheating and fraud.

Kindly intervene to either get the product delivered or refund at the earliest so that I can get it from some other vendor quickly. Please HELP me as I want to teach them a lesson so that they could never be so insensitive towards the consumers.

I hope that my complaint here will fetch me some response.

Thanks
Shipra.

I am residing at pammal.
I was travelling back to home from guindy, GUINDY to PALLAVARAM(Train) and PALLAVARAM to PAMMAL(Bus).At pallavaram only i found that i had lost my mobile ! pls check out my Details below,

Name : Mohankumar . N

Address: 14, Arumugam Street, V.O.C.Nagar, Pammal, Chennai : 600075

Phone Model: X360

Make: MICROMAX

Last no Used: [protected]

E-mail: nkmohan89@gmail.com

Missed Date: 29/09/2010

IMEI Number: [protected]

Name: S.Srinivasa rao
Address:364/1, vivekananda nagar, kukatpally, hyderabad-500072
Phone model: micromax x600
Make:micromax
Last used No.:[protected]
E-mail for communication: saradheepika@gmail.com
Missed date:09-06-2011

I am purchase micromax C350 CDMA handset, but this set seved the no. like [protected] with name like r kumar and when incoming no like [protected] its show unknow number and its gprs is not working with OMH sim card.

sir ilost moGood Afternoon,
sir my name is ashpak i want to find my mobile which i lost in bhandara.
please help me for that.

your faithfully,
Ashpak

Your name:ashpak
Address:at-post golegaon ta. sillod distt. jalna
Phone model:micromax x211
Make:07/2008
Last used No.:[protected] (last dialled cal [protected])
E-mail for communication:majahar_sheikh@yahoo.com
Missed date:26/11/2009
IMEI No.:[protected]

please help me for that sir.

your faithfully
Ashpak
please find it.

I had lost my Micromax X360 Dual Sim Mobile Phone
My Name is Sunil Pharate
Address: 3333/A, Jahangir Pura, Erandol, Tal: Erandol, Dist: Jalgaon.
Phone model: Micromax X360
Make: Micromax
Last used No.: (+91) [protected]
E-mail for communication: sunilpharate@gmail.com
Missed date: 25-Jan-2012
M_IMEI No.: [protected]
S_IMEI No.: [protected]
My Contact No.: (+91) [protected] / [protected]

iam recently bought micromax mobile that charger not working properly my celphone charging fill not early .

I have purchased a phone of Micromax company model no. Q3 from telephone shopee based at kothrud, pune. I am facing a lot of problems by using this phone. After purchasing within weeks i faced a problem of 'phone not charging', discharging of phone imediately.i had already contacted to the service centre they had replaced my batteries 2 times till now and done software work 1 time.still the problems seems to be as it is. I had contacted to nearest service Center named 'micromax service centre'(infinity solutions) at pasalkar bhavan, shivaji nagar, pune. They rectified the problem. After 2 days i faced the same problem. They returned it back. I visited service center 3-4 times to rectify the problem. With in 2 months i have faced a lot of problem, whenever i goes to service center, i have to take leave from my job. It is so hactic for me.Please do the needful.my job order sheet no. is 1606. and it is showing some pending work..This time i dont want any service from your centre ..You just either handover a new peice or refund my money.Otherwise i would have to proceed to the consumer court situated at bibvewadi, pune.
Waiting for your reply.

Kiran harpude,
[protected],
email- atock2007@yahoo.co.in

Dear Sir,
I lost my mobile phone when I was busy in a shoot at Gurgaon.
The details are as follows:

Name - Akash Kumar
Address - 2nd Floor, D-99, South Ganesh Nagar, Delhi - 92
Phone Model - Micromax Q3
Last used no. - [protected]
Make - June 2009
Email for communication - akashkumar197@gmail.com
Missed Date - 6th November 2009
IMEI No. - M_IMEI: [protected]
- S_IMEI: [protected]

somebody stolen my mobile on 2nd of feb2011, please send me the location where it is now for futher legal action I am submitting the flowing details

MODEL ---MICROMAX Q3

M_IMEI-[protected]

S_IMEI--[protected]

2010-06-14 th evening lost my mobile in warngal head post office Andhra pradesh
please information provide me

my micro max q5 mobile.is lost m imei no;[protected] s imei no;[protected]

i lost my mobile on 20th april 2011

Dear Team,
My mobile has been stolen from my office,

i have lost my mobile 3 months ago

i want to block my number of [protected]

i have lost my micromax q5 on 27th June 2011. my alt contact no is [protected]. please help

I had mailed to cop@vsnl.net for recovery of my lost mobile phone on 5th June 2010 and till now there is no response. I mailed them again and now i get the msg back saying it is undelivered. Please help me in finding out my mobile. Details are as follows:
name: firoj amirkhan pathan
Address: 100 fit road, behind rajjak garej, near ali masjid, bhosale plot sangli.416416
Phone model: x114
Make: micromax
Last used No.: [protected]
EMEI no-[protected]

[protected]

E-mail for communication: pathan.firoj@yahoo.com,

firoj0044@gmail.com

Missed date: 04/06/2010

TO
THE NODAL OIFFICER

sub: Replacement for Micromax X360 set.

Sir,
i m very much disappointed with the services of MICROMAX MOBILE I have registered a lot of complaint but no action has been taken so far so it is requested to kindly short out my problem. I have faced many times of problems in last 2 Months about my Micromax X360 set like Keypad, Sound and Battery backup etc. I bought Micromax x360 set on 7th feb, 2010, during the period, I faced many problems of worse keypad service, a very little batry back up and 3rd class sound quality, i m very disappointed by the quality of your product. Please short out my problem early to earliest as possible. If, I got negative response. I have last solution to solve my problem, to go consumer court for file my problem.

M_IMEI no. [protected]
S_IMEI no. [protected]

Thanks
with regards

MOHIT SHARMA
TILAK NAGAR NEW DELHI - 110018
Contact No. [protected]

i live in fazilka.distt.ferozepur(punjab)152123. my name is sanjeev arora. i purchased a q3 micromax mobile vide bill no 444 dated 18jan, 2010 vide serial no.[protected] from your fazilka dealer. on 4feb, 2010 the mobile's display was damaged no any function on its screen. on 5feb, 2010 i went to the dealer, he told me that it would be sent to delhi and would be back by 25 or 26, feb. today is 6, may(means about 95 days) till date i have not received my mobile. so many times i have complaint to mr.Ajay (chandigarh)mobile no:-[protected] now let me know when i would get my mobile.
EITHER BY A SIMPLE WAY OR THROUGH CONSUMER COURT

hello to all

i am using Micromax Q3 and i was not able to download my G mail on inbuilt email client

i am doing this

in E mail
9. email account
options
1. new account
email add : my email add
Protocol : pop3

Data account : Airtel GPRS

Incoming mail ser : pop.gmail.com

out going mail ser : smtp.gmail.com

user name : my id@gmail.com

pass : my pass

account name : gmail

DONE

7. than in Advance setings

1. account setings

1. name : gmail
2. data account : Airtel Gprs
3. protocol : pop3

2. Out going server
1. outgoing port : 465
2. Authentication : on
Edit: 1. Use POP3/IMAP : yes
3. Incoming mail server
1. incoming port : 993

but i was geting error server connections fail found or some time network error
but i was aable to opened all the web on my Opera mini

help me out ...
:confused:

I have a micromax q3 sir, my blutooth or nibuzz does not working sir please give me a solution

I AM TRYING TO CONNECT TO THE INTERNET AND E-MAIL SERVICE BUT THE MASSAGE THAT IS DISPLAYED IS INTERNET CONNECTION IS FAILED THE SAME SETTING ARE WORKING FINE ON OTHER MOBILE PHONE.
P SHANKAR RAO

I am trying to connect to the internet and the email services but the message that is displayed is internet connection failed, the same settings are working fine on nokia N72, LG, and Nokia 3210.

From this it is apparently clear that there is nothing wrong in the settings, the phone has some problem.

The settings I am using on the MicromaxQ3 are provided by the sevice provider
Devices - Data Account -GPRS-created a new setting VMI
•Account/Connection Name: VMI
•Data Bearer: GPRS
•Access Point Name: mail.vodafone.in
•User Name: blank
•Password: blank
•Authentication: normal
•Homepage: www.goggle.com

Then went back to WAP settings and created the following settings for VMI
WAP
•Network Type: GPRS/GSM
•Phone IP Address: Automatic
•Name Server: Automatic
•Proxy Server Address: 10.10.1.100
•Proxy Port Number: 9401

I have already written to the customer care of Mictomax, akshay@micromaxinfo.com.I have still to get a reply.

I think I have done a blunder by buying the phone cos it seems the company is only interested in selling their products without any care for the grievances of its customers.
If the phone is faulty, that is if it really supports GPRS and mail in practice the they should come forward and replace the set.