CB Retail Stores Michaels Stores Complaints #82-101

Michaels Stores review: Restroom

Laura DuBard Wren of Macon, US

Mar 02, 2021 6:36 pm UTC

This happened on February 28, 2021.
The restroom at the Michael's store in Douglasville Ga. was BEYOND dirty. I've NEVER seen such an unsafe and unsanitary public restroom facility. I immediately left and drove home to shower. I love Michael s and have spent thousands of dollars over the years so I want this problem to be addressed and handled. Thanks for your consideration. I have photos, also, as proof. Every single stall of the women's room had not been flushed and had urine on the seats, on the floor, and water overflow on the floor. The sink countertop was dirty as well as the floor. I felt dirty as I left the restroom.

Desired outcome: To know that it has been addressed and will be followed up. I would like a store credit to make up for my list time and aggravation.

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Michaels Stores Contacts

Michaels Stores phone numbers

+1 (800) 642-4235

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USA and Canada

+1 (972) 409-5244

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Pr Manager

+1 (972) 409-7404

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Media Contact

1-800-MICHAELS

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Customer Care

1-833-MIKEPRO

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Michaels Stores emails

custhelp@michaels.com

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Michaels Stores address

8000 Bent Branch Drive, Irving, Texas, 75063, United States

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Jul 31, 2026
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