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CB Travel and Vacations MGM Resorts International Complaints #82-101
MGM Resorts International

MGM Resorts International review: Racist and rude cashier reina

S
Author of the review
1:00 pm UTC

I went to Excalibur Hotel on 6/27/2020 and played their slot machines. I tried to cash a cash-out ticket from the slot machine at the cashier, the cashier name Reina treated me with full of racism and disrespectful behavior that should not be tolerated at all.
Reina used abusive languages to me when I requested all of my winnings to be cashed out in $20 bills, then Reina said "Huh, what's you're talking about? What babe? What [censored]?" Clearly, these languages showed me that Excalibur Hotel cage is not taking racism and respect to customers seriously. I will never come back to that hotel unless they terminate Reina.
Lastly, I tired to talk to Reina's supervisor, but the supervisor told me "Busy, I cannot handle." There was no place to tell any of the Excalibur employees that I was treated with racism and rude behaviors.

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