The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
MetLifedifficult company

V Review updated:

My mother has an active, current, long term health care policy with Metlife, thorough AARP. This company has been very difficult to work with, although my mother is living in an approved Assisted living facility, we have not received any assistance whatsoever. I hope there is a better long term health care insurance provider than METLIFE.

Responses

  • Mi
    misused in texas Jun 19, 2010
    This comment was posted by
    a verified customer
    Verified customer

    My family has also had major conflict with MetLife concerning a life insurance policy payout. Over 1 1/2 years and still fighting them. Currently using a lawyer t0 get results. I would NEVER recommend that anyone deal with these people.

    0 Votes
  • Tx
    TxAgent Jun 19, 2010
    This comment was posted by
    a verified customer
    Verified customer

    These guys are always sending me letters trying to hire me. Looks like I make countless good decisions when I rip up their offer and throw it away.

    0 Votes
  • No
    Not Getting Any Younger Feb 03, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I am also trying to get MetLife to pay the correct long-term disability payout. Although my employer (former) intentionally sent in a lower annual income statement to MetLife, I've since sent in W-2's, income tax forms (prepared by the IRS), showing the correct income; however, MetLife refuses to adjust my payments. So far I'm short $30, 155 dollars, and counting.

    Any advice given is appreciated.

    Not Getting Any Younger

    0 Votes
  • No
    Not Getting Any Younger Feb 03, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Having a similar issue with another provider. Is this SOP with these guys?

    0 Votes
  • No
    Not Getting Any Younger Feb 20, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Thanks,

    One of the ways to challenge these discrepancies is to notify the IRS of the disparity between income earned during the prior year before disability and the amount of income earned as reported to MetLife. In my case, the difference is approximately $550(per month)x12(months)x4(years since disability)=...do the math.

    Finally, please substitute 'employer's' in the aforementioned complaint with 'employee's'. Anybody know how to edit on this website?

    Please excuse errors in the previous submission; as a result of exposure to toxins during the employment at the employer's location, I'm losing vision.

    0 Votes
  • Si
    Sick of being treated badly Mar 16, 2011

    My parents have a long term care policy with another company and have been using it for three years, with no problem. I have had my own issues with Met Life. I thought this company was alot more reputable than it is. It is a shame Met Life takes advantage of of someone in their last years. SHAME ON MET LIFE !!

    0 Votes
  • Ro
    Rose Ann Smith Jun 11, 2020
    This comment was posted by
    a verified customer
    Verified customer

    @Sick of being treated badly Absolutely agree. My husband has Parkinson's disease and is becoming more frail. We are trying to admit him to a nursing home. We have had Met Life Long Term Care Insurance or years and now we are trying to use it. What a mess. They have asked for so much information that needs to be sent to them.
    We have other insurance for hospitalization and of course Medicare. If he were in a hospital, we would be asked for ID, insurance numbers period. They would do the rest. If I would have known how complicated it was to use this insurance in order to pay for nursing home fees, I would never have purchased it. It is a legal SCAM!!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem