New York, New York
United States - 10166
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I had made an life insurance (Indexa) no. [protected], and during the clarification form the guy he told me that...
MetLife Auto Insurance is great if you never put in a claim... they do a fantastic job of taking your money. But if you ever have an accident, it is nearly impossible to get them to respond appropriately to a claim.
I had been driving a friend's car and totaled it. Not at fault accident. No other vehicles damaged.
But I was behind the wheel. My friend's car was totaled and it didn't have collision insurance. It took over a month for MetLife to acknowledge the claim... then it took another 60 days for them to pay my friend.
When the car was totaled, Met Life sold it to salvage without returning the contents of the trunk (which they had promised). They also didn't report the car totaled to the MVA, so my friend began receiving notices a year later for overdue registration charges on a car that didn't exist. That, of course, caused him many hours of grief with the MVA to get it straightened out.
Needless to say, I had to invest dozens of hours over 90 days to get me friend paid-out... and even after all of that the results were still unsatisfactory.
Fast-forward a couple of years, Met Life had a number of billing issues with me... their invoices would arrive in my mailbox one or two days prior to their due date (if at all)... and then they would financially penalize me for paying late.
That was the last straw. I switched to Progressive, where we saved $600/year.
I sent money to MetLife last year for a one year CD. Its maturity date was December 24, 2009. The money was sent by me, from my bank account via ACH. It was a VERY large amount of money.
I called MetLife, as requested by them, on December 22, 2009, to ensure that my maturing CD funds would, indeed, be sent to my bank account upon maturity. I was told I would get the funds December 28.
Come December 30, still no money. I called to find out what was going on. I was told that they had "not processed my request" and that I MAY get my money January 4. I said that was not acceptable and I wanted my money the next day, December 30. The service rep said she would call me back to the next day to let me know what was being done. No call.
I called again today, December 31. Guess what...still not processed! Do you think this is ethical or moral? Would Metlife allow you not to pay your mortgage or Credit Card on time without penalty, interest, or both? This is disgraceful and dishonest. Please do use this bank. We need to teach bank such as these a lesson.
Dont be fooled by your employer suggesting to you to enroll in MetLife Disability Insurance. I made that...
Metlife India issued apolicy Policy No.[protected] for my child, after 6 years i paid the premium & i found out that the proposal & the certificate of maturity committment was totally mis interpreted & the certificate was fraudelently signed by the agency manager of Metlife India, since then i have been chasing the authorities, but their staff has tottally turned mute on my grievances. I wanted to surrender the policy after noticing this fraud but i was surprised to see that Metlife was offering me a payment of about 10% of what i paid in 6 years, Whereas similar policy with LIC grew to more than double the paid amount of value in 4 years. I realized Metlife or most of the other private insurance companies in India are bogus in returning the hard earned monies of investors. Now i will move to press & court to fight for my hard earned money that has been taken by Metlife India by fraud.
My story is no different then many in which books are written and stories in the Bible portray. This is David...
Do not use met life for home insurance>
They send bully appraisers who intimate and deny any claims without evaluating properly.
Anyone I know who has met life will agree to this statement.
I will be switching companies.
I bought Metlife dental COBRA coverage for my daughter after losing job. MetLife keep on rejecting orthodontics claims saying employee not eligible for ortho. Of course, I am not eligible for ortho but my daughter is eligle under this plan. When I call customer service and explain this, they kept on resubmitting claims. These claim processors kept on rejecting it! This kept on going for seven months.
The whole purpose of COBRA coverage is to help out during no job. Here i was stuck with double payments - (1) payments to doctor and (2) COBRA payments. Not to mention frustrations and stress in dealing with MetLife.
Finally, they paid some but started doing the same thing for new claims. They decided to reject claims rather than fix their system. It is amazing they can get by doing dis-honest practices!
I am so fed up with the customer service for Metlife. I called to get a copy of an ID card for my vehicle. I also wanted to ask some questions about my coverage. The first person I spoke to I could not understand. I am sure it was in a another country. I asked three times for the id card before the person finally understood me. Asked to place me on hold and then the next thing I knew I was transferred to another person who had no idea who I was or what I wanted. This person was an American. I could clearly tell this csr was stressed. She was rushed and kept apologizing for everything the other rep did not do. I was able to get my questions answered by the American and promised my id cards would be faxed within the hour. I waited and 2 hours later no id card. I called back and got another person from the foreign country. I then asked where I was calling. They were very reluctant to tell me the truth. I told them I knew they were not american and to quit saying there name was Steve. The person offered me their supervisor even though I did not ask. The next thing I knew I was being transferred again!!! This time to someone in the states. I was informed my ids had been faxed but they would fax again just to make sure. I asked the american who or what country keeps answering the phone. This american was terrified to tell me the truth. They finally told me that they are all afraid for their jobs since Metlife has folks in other countries that even though obviously incompetent would be more than happy to take their jobs. I could tell these csr's were under severe stress!! Shame on you Metlife, how can you treat your customers this way and your employees. I plan to find other coverage now!! I am so fed up with American companies doing this to Americans!!!
We have had Metlife home owners insurance for over 15 years . Never have we filed a claim. Insurance paid out of escrow faithfully. Then sends us a letter, that due to overwelming cost from storms, they must cancel Florida's homeowners. I understand the costs, however, what is insurance for!? How can they in all fairness do this to people, who one have never used any money they've paid and two purchased the insurance for the reason they are saying they can no longer cover for! I am furious. We have struggled now to find another insurance, which now we found, but had to pay intire premium for the year. I feel that when Met dropped those of us that had never filed a claim they should be made by the law to give back at least what a new premium would be for all they've cheated! I will not stop here. I will go the next step. This type of business in our country must stop!!
Daughter needed braces. Called Metlife to see if it was covered under our dental policy. The employee said...
MetLife Dental is the worst dental insurance imaginable. I have worked for 25 years and have had several...
the worse dental insurance on the planet.Pray your company does not hire this scam insurance.It does not...
i was put out of work in jan 2009 and have had a ongoing problem with this company. it is always they...
Met Life has routinely, consistently violated ERISA and the terms of my contract with them regarding my disability insurance. I am on the precipice of losing my home and everything else because Met Life is nothing short of a high-end scam artist. I'm seeking attorneys, filing a complaint with my state, my congressman and US Senators. They have denied, then opened, closed, then re-opened my disability case and payments every month in the 4 months I've had it, each time on bogus grounds. Most recently two doctors they paid reached the conclusion I'm not disabled. Their reasoning had nothing at all to do with the basis of my disability. They had medical tests/records that scientifically, irrefutably contradict these Met Life quack's opinions, yet they have once again closed my case. I can only hope/pray that karma comes around and this doesn't ruin my life, but bites these immoral people at Met Life in there karmic ###. For my part, I my life's mission is now to make Met Life and their minions pay and regret their sick behaviors.
I have been going to this dentist for the last two years. I have had 3 root canals. Last year I had got...
I submitted my application in May 2008, Got the policy in November 2008. When I checked the policy, I found that my name is wrong and not according to passport nor complying with my name signed.
I informed them to cancel my policy, they did not agree, later informed will correct the name and address. But the supporting document submitted mentioned as driving license which I took before my marriage. They charged me by deducting the number of units. Advise me how I can cancel this policy
Everyone that I have talked to at my place of business who has had dealings with Metlife has had problems.
I was off work with what they thought were heart problems but turned out to be my gallbladder. I had surgery and my Dr. did send Metlife the information. After my surgery I came down with pancreatitis and was back in the hospital. While I was in the hospital Metlife called me and told me I had to have all my info in by 5:00 that day. Mind you, I am in the hospital with IV's and pain meds in my system. I explained this to them but they did not care and would not grant me an extension. It was like too bad we need it and I don't care if you are in the hospital.
I had to appeal and they denied my appeal because I have a job where I sit all day and they say I can perform my duties. Even though I have recurring pancreatitis and letters from my Doctor saying it would be detrimental to my health to be working during those times, Metlife just does not care. They say I can be on the phone with a customer for 20 min to an hour and take care of them even though I am throwing up and have diahrrea.
I lost my job because of the denied appeal from Metlife. My place of employment says that because of Metlife's denial that I have over 400 hours of unaccounted time off. They do not care that I have Doctor letters. All they care about is what Metlife says. You can never get the same answer from anyone you talk to at Metlife. Why do we have STD insurance when you cannot use it when you are really ill????
I've had the unfortunate luck of finding out about MetLife's ridiculousness first-hand.
I had surgery in mid-November 2008 - and according to my doctor (who is a SURGEON) - I needed to be out of work for four weeks. All seemed well with MetLife until about mid-way through the recovery period.
All of a sudden - they were calling me saying my doctor didn't provide this or that...mind you - I'm supposed to be HEALING/GETTING BETTER - not stressing out about what the surgeon's office needed to submit.
Long story short - it's the week before Christmas - I'm back to work and found out that I won't be getting paid on Friday. Yeah - thanks MetLife!
They denied my claim because my doctor didn't send them what they wanted (and somehow - I'm also supposed to be well-versed in medical terminology and lingo to know what the h*ll they're talking about)! Though, they never sent a form or request to the surgeon's office.
I have talked to five reps (at minimum) - and for each time I call - I get told something different. Oh - and the best part is that according to them - they are not even supposed to communicate with me until I receive the official denial letter (which incidentally was sent last week - that I mysteriously haven't received - though I've received every other letter they've sent). Clearly, the criteria for working there is only if you are a cold-hearted, dim-witted ### who simply speaks without thinking.
Oh yeah - and now I have to wait 45 days for a decision...
Last year, I had a cervical fusion and was disabled for over 10 months. Even though I had my doctor'...