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MegaPersonals.com
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MegaPersonals.com
complaints

1 5 468 1 MegaPersonals.com
MegaPersonals.com Customer Support Very Poor
2 Resolved
466 Unresolved
0% of 468 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 468 complaints were resolved
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Overview of MegaPersonals.com customer experience

MegaPersonals.com is an online platform designed to facilitate personal connections among diverse users. However, a number of consumer complaints highlight some issues that the platform may need to address in order to improve the user experience and satisfaction.
One area of concern noted in reviews is user interface and navigation. Despite MegaPersonals.com's efforts to maintain an accessible platform, some users have reported difficulties in creating profiles, posting ads, and managing settings. These technical issues can hamper the ease of use, an essential aspect of any online platform.
Privacy and security are other critical areas that have received criticism from users. Some reviews indicate concerns about the confidentiality of personal information and the efficacy of the platform's privacy controls. Ensuring a secure environment is fundamental to fostering user confidence and trust in any digital platform.
The user base of MegaPersonals.com, while diverse and inclusive, has also been the subject of some complaints. Issues like misleading profiles and inappropriate behavior have been reported by users, which can affect the quality of interactions and the overall community atmosphere on the platform.
Further, MegaPersonals.com's customer service, while generally appreciated, has received criticism from some users. Reports of delayed response times and unresolved issues reflect areas where the platform's support team could potentially enhance its efficiency and effectiveness.
However, despite these consumer complaints, MegaPersonals.com continues to be a platform for many individuals seeking personal connections online. Addressing these concerns could significantly improve the user experience, making the platform even more attractive to potential users. It's evident that the company takes feedback seriously, and it's likely that they'll continue to work on these areas for improvement.

MegaPersonals.com complaints 468

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Newest MegaPersonals.com complaints

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K
10:03 am EDT

MegaPersonals.com Account blocked due to a link I clicked on accidentally

I was sent a text message with the a link to click and it said I had 10 minutes to click on it to reset my password or my account would be inactive I fell for it I didn't know it was a fraud or scam and I did I clicked on the link and the girl name Emily got a hold of my information and started posting on my account I contacted mega personals about this repeatedly and they put a block on my account now and I've been with these with them for for about 4 years now I haven't done anything wrong and I don't understand why I'm being punished for it can you please unblock my account I would like to be able to post with it again this is how I pay my rent and my bills and it wasn't my fault I didn't know where I would have never clicked on it and I will never click on a link again if it's not sent to me to Gmail I'm not going to mess with it please help me with this thank you very much

Desired outcome: Be able to post my ad

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Update by Katrina Roberts
May 24, 2021 10:06 am EDT

Please give me another chance. I promise to follow all the rules and regulations.

Update by Katrina Roberts
May 24, 2021 10:05 am EDT

I will no longer ever click on a link send to me in a text message I will follow your rules and regulations I need to really I need to post be able to use this and post my ad this is how I survive this is my job and I will not do anything wrong if it's not in the Gmail I'm not going to answer it I'm not going to click on it please give me another chance thank you I've been with you guys almost 4 years now

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K
7:17 pm EDT

MegaPersonals.com It saying error creating account

My name is Kelly Milner I previously had an account with megapersonal before I was hacked by clicking a link of something through text now asking to verify that I am legit a megapersonal user and not a robot months and months have gone. Bye it will not let me create a account I am using a whole new email new picture of me and my driver's license new phone number it keeps saying error I need to know what is going in with my name with megapersonal I'm wondering has someone used my I'd or email and is identity thrifting me I can prove my identity and please I need this resolved because I need this escorting service to pay my Bill's my phone number [protected] and email is [protected]@yahoo.com I can send pics multiple pics of me and my license please I need help with this

Desired outcome: My account back

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9:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MegaPersonals.com Fraud blockers are popping up

Fraud blockers are popping up. And I really need to use the site. I don't know wat I did wrong but I won't do it again... I hadn't been using the site in over a year. And before me and my friend girl would advertise under one account . And before it was not a problem. I also believe I may have clicked a link in my messages. I now understand that the rules are different and highly enforced I will not violate any of them

Desired outcome: I want to access the site again...

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S
8:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MegaPersonals.com Verification

My account has been flagged but I didn't do anything for it to be flagged. Plz help me I'm not a fraud everything on my account is me I didn't do anything. I have been locked out of my account.

Desired outcome: I wanna get back to my account

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4:23 am EST

MegaPersonals.com Ad posting

My account keeps getting blocked for no reason ..I've emailed support asked to be unblocked and get no response...these ads are my livelihood... It can't pay my bills cuz I can't post an I got kicked outta my room cuz I couldn't pay my rent

Desired outcome: Get account unblocked

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1:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MegaPersonals.com Cant get on site

I got a text saying my account would be closed in assuming it was a hacker every since then I cant even log into site what do I need to zoo to get back on I really need to get my source of income back up and running I dont have too much more to say but it need more characters to send this crazy email so here we are I hope I guys find a way to stop the hackers

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S
4:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Wednesday May 12, 2001 Hello Everyone! I am so devastated to see all these comments saying that their account has been hacked or that no one is reaching back to you guys, it really ticks me off to the max! And then there is me, I made a account January 2021 my account has been great up until almost 2 months ago, someone sent me a text message with a link...

Read full review of MegaPersonals.com and 45 comments
ComplaintsBoard
K
12:41 am EDT

MegaPersonals.com Flagged

I have ben using mega personal's for like 2 years and then these scammers somehow hacked my account even though I did not click on any link or any of their [censored] text messages to verify but they still got hold of my account and when I reported it all of my accounts are now flagged for spam but these scammers are somehow still using my account information that's amazing so I have been locked out for a couple weeks and i've been doing some research and for anyone out there who having the same problems I am which were gonna have to do is change your ip address figure out how to do it on your phone either changing to static or doing it through wi fi or thru your carrier because that's what's going to work I used my old phone that I no longer have network on and I connected to the wi-fi where I am and I was able to post but megan personal still needs to fix this problem

Desired outcome: Fix flagging issues!!

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10:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MegaPersonals.com Ads

I have been with megapersonals for the last three years for some reason or another I am being so kind away I was hacked and I reported that I was hacked and then they canceled my account I would love to get back onto my first account my email with [protected]@gmail.com my phone number is [protected] Please allow me to get on my first account all the other counselor me because I could not get on I am a escort and that's the only way I can pay my bills I have been doing very bad without mega personals

Desired outcome: I would love to be able to get back online and post

Read full review of MegaPersonals.com and 4 comments
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April Lapp
, US
Jun 02, 2023 9:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I need help fixing my ad I made the first time. And to put pictures of me on their and finish my ad for Megan personal

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Cryss Cryss
, US
Feb 01, 2022 4:26 am EST

I am having the same problem.

stcholland1@gmail.com

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Foco
Charlotte, US
Nov 30, 2021 8:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I finally was able to post my ad and everything has went through now how do I know when someone wants to talk with me I put my phone number but how else will I know

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Shamon Pickens
, US
Jul 24, 2021 3:13 am EDT

I have been trying too post a add for mouths and its not letting me at all i never been on this site and i never ever got a chance too Even post one can u please fix it and explains too me why the hell i cant post a add please contact me back asap at shamonpickens@gmail.com thats my email

ComplaintsBoard
S
6:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MegaPersonals.com I'm so upset with this site

Hi for some reason my profile has been flagged I can't post an ad and I haven't done anything wrong at all, I'm barely on this site and I would like my account back. I'm very upset and don't understand this confusion. Can you guys at least explain to me why u guys are blocked my account?. I would like to know what's going on and please have my account unbanned because I have not done anything wrong on this site
My e-mail is:
[protected]@gmail.com
Please help me

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5:43 pm EDT

MegaPersonals.com I cannot log into my Mega personals account.

Hey 👋 I've been waiting to get into my account for months now .. When i try to login it directs me to a screen that says almost there please wait 7 min .. i've been waiting for hours days and months and i am still unable to login. please contact my email at [protected]@gmail.com . You can also contact me at [protected] Cierra.

Please reach out to me so we can resolve this issue . Thank you 😊

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joycepubset
texas, GB
Jun 02, 2022 5:37 pm EDT

joycepubset784@gmail.com

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Tyrondrick
Arkansas City, Arkansas, US
Jun 17, 2021 9:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I cant log into my account

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E
12:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MegaPersonals.com New device 4 digit code issue

I tried to go and manage my post on my account and it is telling me that I logged into a new device detected and that it's going to send me a four digit code to my spam email address I have tried the refresh it at least 10 times there is no four digit code coming please help me I really need access to my account thank you hey this is my email address that I log in with for my account [protected]@hotmail.com

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Kartierkream
Houston, Texas, US
Jun 28, 2021 10:47 pm EDT

Hey I’m having the same issue, did you find any solution? I’m still waiting for my code

ComplaintsBoard
Z
12:19 am EDT

MegaPersonals.com Everytime I create an account they closed it accuse me of fraud and that I click on this link

I use this web site for work its the only site I get business on I have had to create numerous acct get verified and out of no were the kick you off close prevent you from using it accusing you that im a scammer and click on a link and I have done no such thing the won't let me create acct make on they wont verify me they red flag it... I ask them send me proof I have a right to see what im being accussed of so send over the proof I did such things they dont respond they say it went through but dont let any onerespond or they just dont they dont give you any proof or do they care what there doing they tell me to wait 14 days I live in my car ifi dont get to use there site to generate money every time they do this i

Desired outcome: to open up my acct again or let me create another one and pass verification

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Alexandera Ford
, US
May 10, 2021 2:39 am EDT

This is happening to me too! For days now! Idk what to do

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Lottiebaby28
Philly, US
May 16, 2021 3:26 pm EDT

Hey did you ever figure it out I’m going through this right now

ComplaintsBoard
N
6:37 pm EDT

MegaPersonals.com Login password email

I am having problems with logging in i am not triggering spam but it still says i am keep saying password wrong its not they dont respond to your emails at all yet they want all your personsl information from you but cant verify you when you need them too. Even when i sign up for a new account 701 error occurs or when i reset password still say spam triggered

Desired outcome: Want my account back

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J
8:02 pm EDT

MegaPersonals.com Megapersonals ad posting

I changed the phone number in my ad and it immediately came back fraud alert but all I did was simply change the number. I have been locked out for almost 2 weeks. I have tried everything even making a new account but it always comes back the same... blocked. Can someone please help get my account unblocked. My megapersonals username is [protected]@gmail.com.

Desired outcome: Have fraud alert removed from [protected]@gmail.com

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C
1:38 am EST

MegaPersonals.com blocked

My phone triggers block

Desired outcome: unblock

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K
2:37 am EST

MegaPersonals.com Making a account

It want let me make a account Iam over 50 and it keep saying Flagg when I verify it with my id and pictures I want to be able to get into the account today but it seems like toys a big issue I tried three times and I use different pictures but the same I'd and I tried my driver license too but it still did not work

Desired outcome: I want to be able to make a account

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2:48 pm EDT

MegaPersonals.com Men for women ads.

I was interested in meeting a prospective encounter with a 30 year old woman named osa lovley she told me that I would have to be proven safe and needed to be verified using a credit card that would not be charged that was a lie the verification process denied all my credit cards so I couldn't unlock her address the next day money started disappearing from my accounts my financial institutions are looking into this matter I tried reaching out to mega but no reply

Desired outcome: shut down this site

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12:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MegaPersonals.com ID verification issue, being flagged, no reply to my messages I've sent.

I was flagged for accidentally hitting a fake MP link.
This was in July-Aug of2020 I sent multiple msgs. To many to count. I finally got a response in Jan2021. My ad was able to be posted it's now April 2021. I had to replace my cell phone. & I tried to log into my account from my new phone. I received a msg telling me to send a verification code. to provide verification that it was really me trying to log in from another device.& I tried sending the code to verify it was me I was sent a MSG stating. I was being flagged for verification issues. I've sent multiple msg but still haven't gotten a response. I hate to complain but it is extremely frustrating I've done nothing wrong the bigger issue is not getting any reply to fix the issue.

Desired outcome: To be able to post again

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11:20 pm EDT

MegaPersonals.com Verifying my megapersonals account

hello my name is Brittany bertsch im having trouble verifying with megapersonals everything is correct my ID is current and not expired the pics I upload are very clear and visible but I keep getting error/your account was flagged im not sure why because ive never had any problems in the past now all the sudden its a problem and ive been trying to post through megapersonals for a few months now with the same error/flagged account please can you help me with this issue asap thank you

Desired outcome: verify my account

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Frequently asked questions (FAQ) about MegaPersonals.com products and services

Is MegaPersonals.com a legitimate platform for personal connections?

Yes, MegaPersonals.com is a legitimate platform designed to facilitate personal connections.

Does MegaPersonals.com protect users' privacy?

Yes, MegaPersonals.com has security measures in place to protect user data and maintain the confidentiality of personal information.

Are there real profiles on MegaPersonals.com?

While MegaPersonals.com hosts many real profiles, like many platforms, it may also attract some fraudulent activities. Users should always exercise caution and common sense when interacting with others online.

Is MegaPersonals.com's interface user-friendly?

MegaPersonals.com is designed to be user-friendly, offering an intuitive interface that makes profile creation, ad posting, and browsing through listings relatively easy.

Does MegaPersonals.com have an inclusive user base?

Yes, MegaPersonals.com caters to a diverse audience with different interests, relationship goals, and lifestyles.

Does MegaPersonals.com enforce community guidelines?

Yes, MegaPersonals.com enforces community guidelines to ensure a respectful and safe environment for all users.

Is there customer support available on MegaPersonals.com?

Yes, MegaPersonals.com provides customer support to address any user queries or issues.

Does MegaPersonals.com verify user profiles?

The platform implements measures to reduce fraudulent activities, but it's always essential for users to exercise caution when interacting with others online.

Is the information I share on MegaPersonals.com secure?

Yes, MegaPersonals.com uses encryption and other security measures to protect user data.

How does MegaPersonals.com handle inappropriate behavior or content?

MegaPersonals.com enforces community guidelines and takes action against profiles that violate these rules.

Can I control who sees my profile on MegaPersonals.com?

Users can manage their privacy settings on MegaPersonals.com, controlling who sees their profile and personal ads.

Is it easy to report a problem or suspicious activity on MegaPersonals.com?

Yes, the platform provides easy options for users to report issues or suspicious activity.

Can I block or report users on MegaPersonals.com?

Yes, users have the ability to block or report others who violate the community guidelines or behave inappropriately.

Is MegaPersonals.com suitable for all ages?

MegaPersonals.com is intended for use by adults and has measures in place to restrict access to minors.

Does MegaPersonals.com have a good reputation among users?

While some users have complaints, many appreciate the platform's features and services. Like all platforms, experiences can vary, and it's important to research and use personal judgment.

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MegaPersonals.com contacts

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+40 312 296 179

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