Mavis tires sold me a tire warranty and I (Eloise Fleming) I went back to Mavis for a tire repair (Mavis said the nail could not be taken out via repair) about 4 months ago, another visit 1 week ago, - was told to come back the next week on the Wednesday-I arrived and was told no tire was at Mavis, only explanation was the truck comes twice a week, come back next week, well I did, I was not aware that Mavis accept appointments, I would have made one. I walked in asked the guy to take a look at a tire that I had purchased that was under warranty, I was the only person in the line and later another lady walked in and she was waited on and left before me, I had to ask what was the problem with my vehicle, I got attitude from the person at the desk and attitude from the person who brought my car up front. Talk about "no customer' service Mavis invented it. After this last event I called Mavis and left a message for the General Manager, he returned call, but does it really take this to just get"waited on" at Mavis. I do plan to purchase tires in the future but it will not be from Mavis
Desired outcome: The manager said that to compensate me by letting me have the tire on the company, this is not the outcome I was looking for, all I wanted was my tire repair and remember I purchased the warranty.