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CB Mattresses Mattress Firm Complaints #122-141
Mattress Firm

Mattress Firm review: warranty sales

C
Author of the review
12:31 pm UTC

We bought an adjustable frame when we bought our mattress. The frame came with a free warranty. The sales associate wanted us to buy a different warranty for $249. I didn't see the point. She explained that this warranty would cover ABSOLUTELY ANYTHING that went wrong. So we bought it. Now my dog has chewed through the power cord. I call the warranty and they tell me no it is not covered. I feel completely ripped off!

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    +1 (877) 346-5494
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    10201 S. Main St., Houston, California, 77025, United States
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    Jun 18, 2026
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Mattress Firm is ranked 50 among 59 companies in the Mattresses category
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