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CB Mattresses Mattress Firm Complaints #62-81
Mattress Firm

Mattress Firm review: Non delivery of massage chair

L
Author of the review
4:10 pm UTC

We ordered a massage chair at the Texas State Fair on 10/16/21. we were told 3-5 weeks for delivery. its 01/30/22. we have tired contacting mattress firm on the web, email and phone. the original sales reps. No response. $9640.97 outstanding on a promotional charge. We have tried to find resolution in October, December and January. No response. We want this order cancelled and the credit closed without penalty. Horrible experience.

Desired outcome: CANCELLATION OF CHAIR AND CLOSURE OF PROMOTIONAL CREDIT ACCOUNT

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    +1 (877) 346-5494
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    +1 (516) 861-7969
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    10201 S. Main St., Houston, California, 77025, United States
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  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 02, 2026
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