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CB Mattresses Mattress Firm Complaints #2-21
Mattress Firm

Mattress Firm review: Purchased a beautyrest pressuresmart queen mattress about

H
Author of the review
12:45 pm UTC

The mattress has started to permanently "sag" and nor return to normal after days of non-use. How do I file a complaint on-line? Please either give an exact link with precise address points for starting. Or advise whether MF can just mail to me or email to me the exact form(s) to complete with all the requested photos.

Purchased 9/02/2020 at Store #159003 in Delaware
Customer # AX-C016217001
Invoice # AX-S032394007
MFRM Ticket1
[protected]
Thanks,
Ocean Pines, MD.

Desired outcome: Complete a warranty submission

Keywords:
address complaint email file form link mail mattress online sag
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  2. Mattress Firm phone numbers
    +1 (877) 346-5494
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    +1 (866) 942-3551
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    +1 (516) 861-7969
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    10201 S. Main St., Houston, California, 77025, United States
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  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 02, 2026
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Mattress Firm Category
Mattress Firm is ranked 50 among 59 companies in the Mattresses category
#48 LastingImpressionsFoam.com LastingImpressionsFoam.com #49 Beautyrest Beautyrest #50 Mattress Firm Mattress Firm #51 Restonic Mattress Restonic Mattress #52 Savvy Rest Savvy Rest

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