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CB Mattresses Mattress Firm Complaints #102-121
Mattress Firm

Mattress Firm review: manager choi young

R
Author of the review
4:24 pm UTC

Bought a serta motion I series and was delivered and Installed on 10/12/2019. Was missing connecting straps that keeps bed from coming apart. Saw manager and explained to him it was missing and he told me I didn't need it and tried to tell me it was an option. Was very rude and kept giving me the runaround. Finally called Serta and there sending me the connecting straps.

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    +1 (877) 346-5494
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    +1 (516) 861-7969
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    10201 S. Main St., Houston, California, 77025, United States
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    Jul 30, 2026
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Mattress Firm is ranked 50 among 59 companies in the Mattresses category
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