The complaint has been investigated and
resolved to the customer's satisfactionResolved Mathis Furniture — Fraud and cheating
resolved to the customer's satisfaction
I bought a recliner/rocker in April. I did not get the right chair. I could not get back into the store until the 1st part of June. At that time I was told it was to late. I should have come in within 30 days.
This really is not right. I should have been given the right chair in the first place. I know you will not do anything but just wanted you to know that I do not think that is a good policy.
I think if someone is given the wrong thing it should be replaced as long as it is not torn up. Which mine still looks like it did the day I got it as I do not sit in it, as it is very uncomfortable.