This review was chosen algorithmically as the most valued customer feedback.
I just reopened my account with Match.com. I am unable to sign into my account. It says that there is a problem with my account and to contact [protected]@support.match.com. How do I sign into my account?
74 comments
I just signed up and can't login my account anymore
Same story here ... downloaded the iOS Match app, added 1 face pic set my height and closed the app.
Went back in a few hours later and could not login saying technical issue with account.
Emailing support after 2 times and 2 days, they stated it was inadvertently deactivated by mistake and reactivated it.
I logged in and my G rated face pic was gone. Added it back and answered a few profile questions.
Boom next day locked out again. Email support and this time they state account has been closed due to violation of terms. I never even messaged anyone. This is crazy.
Cannot login to match
Always say down or repairing
When I try to login it comes up site is down or repairing ..cannot login
My subscription does not end till the end of February 2020, but been unable to log in. Site said I been locked out. How can I be locked out, and still have paid for two remaining weeks. Bty, The you talk about scammers! My "X" from 2019 is on this site, and change her real to FAKE name 'LORI" and instead of her being 72, she states she is 65. her list goes on, and on. Also, she says in her profile, she lives in Lakeland. So Men, Don't trust her profile! She took me for $$$$$$$. As, for this Site again, I can not log in, to report that woman. Lucky for me, I have a friend who is trying to report her as scammer. ' READER BEWARE". BTY, She also states ' NO BAGGAGE" but Her 93 year old dad lives with her, and that was or problem.
i can't login account again after my account was automatically logout
Just joined Match 2 weeks ago and paid for 6 months. Got messages from 20 woman. I was messaging several of the women and today it says there is a problem with my account. I'm the nicest, most polite guy you will ever meet! What is going on with them? Do woman report men who do not reply to their messages? I got so many likes that I couldn't possible spend all my time responding to all of them. Now several of the woman I will never be able to contact again easily without becoming a freaking detective.
Can’t sign in
I just paid for a month yesterday and I can not log in to my account. Please tell me what to do. Thank you
I quit my paid membership after two years of being matched with women who appeared to be friends with my Grandmother, house frock and all! There is an unpaid portion of the site that I cannot access? In that case delete me from your system.
Edward Carpenter
I can’t sign jn
I'm trying to verify my account with a 4 digit code and the code was never sent to verify
I cannot sign in for DAYS now! TY, Neal Hugh Hurwitz, aka Randy Akonoway
The same thing happened to me. They drafted money from my account twice and I only got 2 weeks of service. They do not answer phone calls neither did they respond to messages sent to them. DISSAPOINTED! I will not reccommend...
Match.com is stealing you profile and Data by collecting your information and locking you out and not letting you to login to your account and no opportunity to delete your profile. Then your profile will stay there forever like new and active behind your back to attract and fool other users.. I just created new profile, verified phone number and email, provided 5 best pictures, provided credit card information and paid for 3 months and on next day, I was locked out of my account for no reason and now I don’t have access to my account. I want my money back NOW and opportunity to remove my account with all personal information, pictures, credit card info so they don’t use my profile behind my back to attract other users. I trusted Match.com by creating this profile and by providing all personal information but they collected payments and personal information and not giving you access to your account so your account will stay there forever. It’s illegal and fraudulent! A scam and a fraud for both who believed you could find love and companionship there and those who will join because they will believe that there is a real and an active member behind your profile, which was literally STOLEN FROM YOU by Match.com who uses your data to scam other people with it! this is not only scam and aggravation and abuse of our trust and our time. This is BIG TIME CRIME by Match.com!