Massage Envy — rip off
Given a gift card, went to use first visit for facial. Service was just Ok, steamer was broken, wish they had told me before hand as I would have rescheduled. Went back for what I thought was the other half of the gift card, only to come out owing 93.00. I was like, wth and was informed I am not a member, first visit was discounted to "get me in the door". I said, first of all the facial was worth 93.00. She had to keep reading instructions as to what the next step was. Only lasted 43 minutes and then she tried to "sell me" the products that would be best for my skin. Wanted to know if I wanted to become a member so I would get discounted rates for my next visits. But wait, I would still have to add 10.00 to pricing for use of products...what a rip off. I've had many facials in my day and I can tell you, I will not be going back to Massage Envy for any service.