The complaint has been investigated and resolved to the customer’s satisfaction.
STAY FAR AWAY!
After one massage, the staff coerced my daughter into entering a 'contract' in which she pays $50 a month for one year... getting one massage per month. After being told otherwise upon signing, she attempted to ask staff to disengage from membership due to loss of a job. They refuse to do so and continue to deduct $50 per month from her checking account without her support, EVEN THOUGH SHE IS NOW JOBLESS AND IS NOT USING THE SERVICE.
There are too many legitimate establishments out there who would understand such a circumstance. Simply use someone with a bit more compassion and understanding of peoples well-being.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
2 comments
i did order a helmet i did received it last wednesday it was too small i did return it to you, it's got there 5-23-11, and it's 5 - 25-11 i don't received the exchange yet, first one was too small.I m just waiting for a medium one.order#63894 purchased 5-12-11 my is Eddy Dumay the adress 11 nansen-ct spring valley ny 10977 email edum04@yahoo.com.
GOOGLE MASSAGE ENVY CLASS ACTION LAWSUIT. WE NEED TO DO SOMETHING NOW. INITIATOR OF THE CLASS ACTION SUIT IS A MEMBER OF THIS SITE. CONTACT EACH OTHER AND LETS GET OUR MONEY BACK.