Latest Reviews and Complaints
Martha Stewart Living Omnimedia Complaints Page 3 of 3
Worst bed ever
2 years ago my husband and I bought a Marta Stewart "Good Bed" and it has been absolutely terrible! Only one side had a topper- and we didn't think it would be an issue. But after about 6 months the topper started to sag and both our backs began hurting. We made all kinds of excuses but after two years the entire mattress is sagging and upon closer inspection we discovered that the box springs that we bought with the bed weren't box springs at all! It was a cleverly disguised platform with a quilted covering! Upon searching online I then discovered that this bedding line had been discontinued after a very short time of being on the market. No wonder! And now there's no one to contact regarding this matter. I'm having no luck contacting any representatives for Martha Stewart regarding her product lines. This experience has been costly, painful, and a real dead end
One pillowcase sewn terribly off grain
I purchased a Martha Stewart queen sheet set, T600 Dobby (6OQSSDL822), made in India, price $185.00.
I opened the package and prepared to wash the sheets. I noticed that the pillowcases were both King rather than Standard. No problem, I can sew... But when I took the sheets out of the dryer to fold, I discovered that one of the pillowcases was sewn perfectly, but the other is so off grain that the only way to fix is to rip out ALL the seams. The problem here is that it is sewn so well that I don't even know where to begin!
I would like Martha Stewart to know what is being sold with her name on it. (The other sheet set I bought is perfect.) Surely there is some kind of quality control. Whoever cut out this pillowcase did not know what they were doing and whoever sewed this pillowcase did not know how to sew!
I am so annoyed.
J. Bashford
The complaint has been investigated and resolved to the customer’s satisfaction.
PRE LIT CHRISTMAS TREE
BOUGTH A MARTHA STEWART PRE LIT XMAS TREE. 800 LIGHTS 71/2 FT. PURCHASED FROM KMART IN 2007. FIRST CHRISTMAS EVERYTHING WORKED. 2008 THE WHOLE MIDDLE SECTION WAS BURNED OUT. CALLED CUSTOMER SERVICE AT KMART AND THEY SAID COMPANY WENT OUT OF BUSINESS AND NO REPLACEMENT OR REPAIRS WOULD BE HONORED. SCREWED OUT OF $ 250.00 FOR A MARTHA STEWART TREE THAT NOBODY WILL REPLACE OR REAPIR.
The complaint has been investigated and resolved to the customer’s satisfaction.
Everything
Four years ago we bought the whole set of outdoor furniture, bar with four stools, and a bench for the bartender, and a glass top octagon table with 6 chairs. Two years ago we brought it up to Kmart in Fergus Falls that one on the bottoms of the chairs split and is turning our deck dark with rust stains. We got no where, we still have the chair, the manager...
Read full complaint and 4 commentsPoor wreath construction
Just this week, 2 Dec I bought a gold & silver pine cone wreath from the Martha Stewart collection in K-Mart. I thought it was lovely but after hanging it on my door the problems began. Every time we opened the front door the pine cones would start falling off. The first time I had to use my hot glue gun to glue them on. Two days later this evening I opened the front door and I had 13 of them fall off. I had a heck of a time getting them glued back in properly and in the right space.
This letter is for my comments. I should think that paying $24.99 it would have held up much better.
The complaint has been investigated and resolved to the customer’s satisfaction.
Bad service
Purchased sheet set and extra pillowcases. Followed instructions to "Wash Before Using". Pillowcase seams came apart before they were used. It looks like it was sewn, but the fabric is pulling apart. The store won't return (I called) because they have been washed - the clerk called them "used" even though they had never been put on a pillow.
I should have known - the last time I purchased Martha Stewart sheets the fabric on all the edges pulled away.
I know that they aren't the best, or most costly, but at least they should make it through a wash before pulling apart. What a waste of money.
The complaint has been investigated and resolved to the customer’s satisfaction.
Strong chemical/gasoline smell
I recently purchased a Martha Stewart flannel sheet set from Macy's, and they smell terrible! I have washed them five times in hot water, but they still have a strong chemical/gasoline smell.
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Martha Stewart stretch denim jacket that had a horrible chemical smell. Even after several washings including using vinegar and even pine sol I still have a bad smell. Why didnt I have this smell with other brands?
I bought a Martha Stewart dog bed and it smells like chemicals so strong my dog won't go near it. I smelled it and it reeks of chemical. I aired it out and it is still horrible. It was in my car for a few days and now my cars stinks whenever I open the door to enter in I had to roll the windows down. I see on the internet others have had the same experience with her pet and people products.There is something horrible about the manufacturing of these products.
I purchased a pair of MS standard flannel pillowcases. After four washings in hot water & being sun dried they still
smell like chemicals and are unusable.
I was shocked at the horrible oil smell of the sheets. I am washing them now and put bleach in the water, but based on your comments, it will not work. I am going to return them to Macy's. They are horrible. Too bad because I like them otherwise.
I don't know what they are making our sheets out of these days.. I bought sheets for my daughters twin bed and queen bed at Target. They are Circo Brand.. There was an awful smell in the room after I put the sheets on, so I washed them...twice so far, and they still smell of gasoline/kerosene. Are they making our sheets from Garbage? I have them in the dryer now with Victoria Secret Dryer Towels. I think the thread on here will get much longer as people purchase these Stinky Sheets! Hopefully they aren't harmful... I hope the smell just goes away ...If they stink after I get them out of the dryer then they are going back. Does anyone know what indeed they are making these sheets with that makes them smell? Thanks
After sleeping on our Martha Stewart flannel sheets purchased at Macy's I washed them. There was a very strong petroleum smell, like kerosene. I hope we weren't adversely affected by sleeping on these sheets. We have tossed them in the trash. DO NOT BUY THESE SHEETS!
The exact same thing happened to me. I bought a flannel sheet set of Martha's which are LOVELY but the cover which was a separate brand of Martha with a pattern STUNK of oil or something sort of like cat piss just on the seams... I've washed it, aired it, put essential oils on it and it still has a faint smell after 4 washes..
I bought the Martha Stewart flannel sheets and had problems as well. Whatever the petroleum based smell is, it did something to the seal on my front loader washer. I found a flooded laundry room and the horrible smell. Just received reimbursement from Macy's for the repair bill. It took three empty loads of first vinegar, then bleach to get rid of smell from my washer. Took the sheets back to Macy's. I bought flannel sheets from The Company Store last week and they are =wonderful=. Same price roughly ...and absolutely no smell whatsoever.
Out of stock!
We bought a Martha Stewart 9ft Aspen Mountain Christmas tree when we got it home there was a strand of lights that wouldn't work. After an hour or so of changing fuses and lights to try and find which one was the bad one we never did get it to work. We took the tree back to the Kmart that we bought it from and as we got to the register they advised us that they were out of that tree and probably would not be getting anymore in. We returned the tree and when I got home we got on the internet to see if I could order it, and I could. However, it is going to cost me $90 to have it shipped. I called family members that lived in other towns and had them check their local Kmart with the same answer no more of that tree in stock, even all the displays were gone. My husband then got on the internet and started looking other places and stores to see if we could find this tree. We found that there were other places that were not charging anything to have a 9ft tree shipped. So, my complaint is, I bought a tree early enough so that I would have one and since I happened to get one that was defected I am now being punished as to not being able to have a tree at all or pay $90 shipping to have the one I want. Is there anyway to get the tree I want at the sale price that it is right now ($149.99) and not have to pay shipping and handling since you state there is no shipping cost on orders over $49. I know the small print states certain exclusions, but it is not my fault I got a tree that didn't work, and all the stores were sold out by the time I could take mine back to have it replaced.
Thank you for your time.
Renee Beccue.
I will never buy or recommend this or any other Martha Stewart product again!
K Mart store located in Bay City, Michigan. I purchased twin sink mats by Martha Stewart. When I rinse anything that contains a tomato base such as spaghetti sauce under water before placing the dish or pot in my dish pan the sink mats which are ecru in color change to pink and are almost impossible to remove the stain. My only solution to remove the stain is to soak the mat in bleach, which I do not like to do. I will never buy or recommend this or any other Martha Stewart product again.
Recent comments about Martha Stewart Living Omnimedia company
I have a 6 quart enamel pot I purchased about a year ago & the enamel is coming off in circles from the bottom of the pot


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