Marlo Furniture review: Product inventory and customer service

I purchased a bed and was told that I had to wait 6 weeks for it. I patiently waited for it. When it was delivered, we started putting it together and there were pieces missing. I've already waited 6 weeks now! To make a long story short, on 3 different occasions I had to call customer service because each time replacement pieces were sent, they were still the wrong pieces. In my frustration I went online to complain because I was annoyed that I have this furniture in my house that i've paid for that I cannot use. So, customer service at the time made me aware that they were going to compensate me for my pain. They advised me that it would be a store credit which was fine. Its was warranted. But, once they picked up the bed and wrong replacement pieces, I received my credit for my purchase and that was it. No communication from customer service about my store credit, no nothing. I believe they saw one or more of my complaints and decided to go back on their word which further validates my points in my complaints. To make me want to come back and do business with them should have been their goal but they either got mad at my post or they are just a horrible company who takes money from people, make them wait over three months to fix a problem they never fixed and then still not make the situation right.