Mapco Bynum, ALcustomer service


The Bynum, AL Mapco is conveniently close to my home which is the one and only reason I go. I honestly would rather go out of my way to the Chevron just to avoid the nasty attitudes and mean faces of the employees every time I go to Mapco. Never a smile. Never a "thank you" or "have a nice day". But always that feeling that I'm annoying the cashier because I've decided to shop at that store. It's sad when the customer has to ask " How are you?" to avoid an awkward silence after no greeting other than an unfriendly face. And it's not even one employee. It's every person that works at this store, including the manager. They won't stop their gossiping conversation when you approach the counter, nevertheless acknowledge you, other than to ring your things up to get you out. It's sad because Mapco has nice stores and a cool rewards program. Too bad it's ruined by, simply put, very poor customer service.

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