Malaysia Airlinesbaggage

L Aug 05, 2018

We flew Phuket to Hong Kong via Kuala Lumpur. Our baggage didn't arrive in HK and we were not told about this by anyone. We had to enquire and the ground staff figured it out. Poor service we weren't told or warned and now we are left without valuable belongings. With the checks the staff do for baggage we expect to at least be warned of this - however no warning and now we cannot get our luggage until maybe the next flight - but this is not confirmed.

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