Majic Window

The Majic Windows representative Zack knocked on my door today.After answering the door and realizing it was a sales pitch I politely said that I a not interested in anything he has to offer, just to save time for both of us. He became very pushy and rude. As he walked away from my door I heard him mumbling B" word. I called the company and after sharing my experience to one of their phone operators by name Eve, she told me they have right to knok on the door unless I have "no solisiting" sign, sorry for your trouble and hanged up the phone.
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Am I missed something in translation Majic Windows? One of your sales representatives knocked on my door and insulted me in my own house. And everything you have to say, Sorry for your trouble.
Well, now that I have had this kind of experience with your shady comany and read all the negative reviews I would never even concider to hire you. I wish you happy going out of business. Frankly consumers have a power to choise the best, and you just proved to me that you are the worst, and the best thing it didn't cost me a
penny. Shame on you Majic Windows, Zack and Eve. I an going to put No Soliciting on my door, just to keep you away from it. Goodluck in collecting unemployment.

Majic Window not only needs to be investigated regarding their (lack of) business acumen, but their treatment of their employees. The owner Rod Rue, brother and President, Bart Rue, and General Manager Allen Brooks are incompetent - at best! This company is a distributor - not a manufacturing nor engineering company! They install windows from Inline of Canada - whatever Inline has on hand and ships. No research regarding Northern Hemisphere product design and engineering specifications for proper glass requirements. Once my final checked cleared, the Lifetime Guarantee for my continued air leaking (50F) Bay and Kitchen windows isn't worth the powder to blow it up! Avoid this company at all costs! Already filed formal written complaints, with 30 pages of documentation to Mort Crim Communications, the BBB of SE Michigan and the Michigan Attorney General.

Yesterday, March 7, sales people from Majic Windows were soliciting in the Hall Meadows Condominium Association in Macomb Township despite the fact that there are NO SOLICITING SIGNS posted at the entrance.

This is the second time I have had to write to Majic Windows about soliciting in one of the properties we manage (over 60 in the metro area).

Stay the hell out of these condos . . . . we have already recommended our Boards NOT to approve any windows from Majic or any other of your products because you do not follow the posted rules.

Residents called the police and evidently someone in Macomb Township authorized a permit to enter the community. I don't care who gave them a permit, stay OUT!

Michael Haberlein
Association Management
[protected]

Rip off! November 2013 we had Majic contracted to remove mold (using a fogger) in the attic and blow in Owens fiber glass, along with adding ridge vents in the soffits. Today I am having my roof torn apart, because mold returned due to inadequate ventilation, which Majic was supposed to fix. It was time for a new roof anyway (shingles), but the OSB wood in the front of our house (1, 100 sq ft) could not be saved. The contractor I'm using took pics of the attic to show the the insulation was never blown in where the roof meets the soffits (Ceiling drywall was still exposed), and the baffles used in the attic we sub-par (incorrect length). All Majic work we paid for. Also, insulation was blown into the baffles clogging them up. So here we sit, paid $6, 600, over 8K after interest, only to have the attic redone. Thanks Majicless.

Recently installed kitchen and bay windows leak like a seive. Glass was installed at 0.22 SHGC ... Southern Hemisphere requirements. Northern Hemisphere requires 0.6 SHGC. DUH! Gas bills have increased 25% since installation. Everything has been documented. February 2016.

I marked this complaint as unhelpful only, because I just recently had windows installed from Majic. Up until recently I wasn't sure why there was so much negativity surrounding Majic, but then I saw this post...http://www.hansons.com/Majic_Windows.htm It all clicked. Majic doesn't even offer vinyl and yet Hansons is slamming Majic through a video that doesn't even relate to them. They make a bunch of false claims. It's clear other window companies are slamming each other online. It's hard to know who to trust, but I can tell you I was absolutely 100% satisfied with my purchase. The salesman was very friendly, the installation went smoothly, and these new windows are awesome.

I purchased a home in 2013 which had the windows replaced in 2007 from Majic Windows.. We noticed when it rained water in the sills and that the sills were damaged from moisture and I guess this is why.. The previous owner told us that they replace them with the best windows out there.. We have rented all our lives so didn't know any better.. This was our first home.. We called Majic Windows and told them that we purchased the home in 2013 and the previous homeowner told us that she purchased windows with them and it had a 50 year warranty.. They told me that I had to pay them 100.00 to transfer the warranty and then pay 76.00 for them to come out and inspect the windows to see if they would be warrantied and that they don't pay for molding or trim, or screens, we would have to pay extra for that.. I asked why we had to pay for the warranty to be transferred, shouldn't it come with the house and they said not that it goes with the previous homeowner because they paid for it? What? I said, they didn't take the windows with them and they said that they would come out if we pay them 176.00... I think this is horrible.. What is a warranty worth if you have to pay for it and a service call if it is obviously a warranty issue.. I didn't do anything to the window to make it leak..
We called another company and when they first came up they said that whoever installed our windows did not put flashing around them so that is why it is leaking... You should see our sills, they are basically ruined and of course they don't pay for that, we have to pay for the damage to the sills and trim and molding that goes around the window extra..
Another company won't touch the windows so now we have to have them replaced and it is going to cost us 7000.00... I am so stressed out!

I bought 3 windows from them in 2011. Within 2 months my cat fell from the second story when the screen came out. Their reply was there's a warning not safe and I'd have to pay 180.00 for a new screen. Now I feel air coming through and for them to come out it's 75.00. I'm past the two years. I'd never buy from them again.

Thanks for all of your reports! My husband saw Magic Windows advertised on TV and also received ads in mailings, he ask me to check it out. Well I checked it out and thanks to ALL of the BAD Complaints I would NEVER LET THEM IN THE DOOR, regardless that we need replacement windows. I do not like hard sells tactics and that turns me off to the point that even if it was a fantastic product, I WOULD NOT Sign a contract! A BIG THANKS for taking the time to post.

Horrible treatment by their sales people too. I find it quite ironic that Keith Wysocki (the first comment / response on this thread) was bashing Majic like he did, especially considering HE WORKS FOR MAJIC AND WAS OUR SALESMAN!
I have been around for a while and seen some pretty pushy and obnoxious sales people but Keith tops them actually getting demeaning toward my wife and I. Also, he put a big scratch in out BRAND NEW counter top (less than 2 weeks old) and claimed that it was a crappy counter because it scratched so easy. OR - Maybe it was that big screw hanging under the sample window frame you d-bag.
It is funny how he was selling Majic's awesome warrantee as the greatest thing since the cotton gin
yet bashes it here.
Majic has an "OK" product. Not the Cadillac that they try to sell it as, but their sales strategy is borderline criminal using "bullying" tactics if they can't close the deal. Additionally, their price is about 30% higher than a true Cadillac window installation.
Needless to say, we did not sign with Majic.