The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
M2 Media Grouplack of delivery & unprofessional customer service

M Review updated:

I ordered 2-year Businessweek subscription January 13, 2009 of this year through these guys and after noting that I was not receiving my subscription, I then contacted [protected]@yahoo.com only to be called "###ed" and a "liar".

I then contacted Businessweek who told me that they had just received the order yesterday, March 3, 2009 and it was only for one year. Have emailed M2 Media group who are the people who placed the order but am not expecting much.

Warning to all on these magazine resellers.

________________________________

Please note that in follow-up to this complaint that M2 Media is an innocent party on this as I mistakenly assumed them as the agency who commissioned Mags Superstore.

Please also note that Mags Superstore has taken down their website on ioffer.com and appears to no longer be listing themselves - but be aware! The absolute temerity and rudeness that I was assaulted with was astounding - I honestly wasn't sure if this person was delusional or just plain arrogant.

  • Updated by Robertdb07 · Sep 14, 2017

    No other info needed

  • Updated by Robertdb07 · Sep 14, 2017

    Already have all necessary ifo

Responses

  • Ly
    Lynn Swain Mar 09, 2009

    M2 Media sent a magazine subscription to me for Latina Magazine and I never authorized them to do such a think I don't even know who they are!!
    Lynn

    2 Votes
  • Ac
    A Concerned Citizen May 06, 2009

    This company called my home ( I am on the "do not call" list) about 2 weeks before Christmas, 2008 and solicited to my minor child, convincing her that "I" was going to positively win a car or $25, 000 at the end of December, 2008. They told her that in light of winning a car, that good faith should be shown by subscribing to a few magazines. Somehow they talked my daughter into giving them my credit card number. I was shocked when I received a $980 bill for a 4 year subscription of about 20 magazines! I reported this incident to the Attorney General's office and cancelled all of the subscriptions. Today, May 6, 2009, I've just received 2 new different magazine subscriptions. This company should be ashamed of themselves. They should be put out of business!!! Be forwarned!!!

    1 Votes
  • Ti
    Tim Totten Jul 02, 2009

    I, too, am recieving magazines I didn't order and do not want. I live nowhere near water and recieve "Boating". I work as a volunteer at a golf course and get golf magazines for free. I didn't order "Golf Digest". I am retired and never had a business nor am I interested in business so I have no need for "Forbes". I also get "Latina". I am not latino! Please stop sending random magazines to me in hopes that I'll pay for them, I won't.
    Tim Totten
    #233
    752 SE Pine St.
    Roseburg, OR 97470
    [protected]@live.com

    1 Votes
  • Co
    concerned in WA Oct 20, 2009

    I too recieved magazines that I didn't order, and when I went to make sure I wasn't paying for them, I found the it was a "gift" subscription from M2 Media group. I again recieved it the following month. I went to cancel the subscription because I have no need for the magazine, and found that they had paid a full year's subscription in that magazine. This made me concerned and I checked with my bank to make sure that there wasn't a charge to this group and found that, there was a 15.00 charge for the magazine. I am currently disputing this charge. Be Aware!

    1 Votes
  • Da
    david3773 Oct 29, 2009

    This company sucks. They sent me a magazine I don't want nor ordered, and I tried to cancel it, but they want me to go throw hoops and hops and emails. They can kiss my ###. What a F-up company. Get a real businesses.

    1 Votes
  • Ns
    N. Sayeed Nov 16, 2009

    What the heck is up with this company? I started receiving copies of "Money" magazine even though I never subscribed to it. I looked up the subscription number on cnnmoney.com and it said that the subscription was through M2 Media Group.

    I tried to unsubscribe on the website and was told that since the subscription was through M2 Media Fools, I would have to contact them and go through their song and dance. Very uncool.

    Why the heck do we have to waste time on the phone with an unethical business for stuff that we didn't even want and be treated like crap during the whole time?

    2 Votes
  • Ms
    ms_lbd Jan 31, 2010

    I just sent the following note to M2 and VistaPrint. This is a totally sketchy situation:

    Yesterday, I received an unsolicited issue of Golf Magazine. I contacted the publication to cancel this mystery subscription and was told that the it was arranged for me by M2 Media Group - a company with which I am unfamiliar. I called the phone number provided and was put into an endless loop of automated voice prompts, only to be pointed to this e-mail address.

    Upon doing a little more investigating, I'm assuming that this is somehow a by-product of my recent VistaPrint order - therefore, I have copied their customer service department on this request as well.

    The automated message at M2 assured me that this was a "gift" and that it'll be free of charge. I still find this highly suspicious, as I never requested this subscription - and would never, considering that I am 100% *not* interested in golf of all things.

    I have several requests:

    * First and foremost, cancel this subscription. At the very least, sending unsolicited, poorly targeted magazines as "gifts" to people is bad for the environment. Personally, I'm about to throw this magazine in the recycling bin - what a waste.
    * Please reply to this message to confirm this request and assure me that there will be *no charge* to the credit card I used to process my VistaPrint order. I hate that I have to now check my statements obsessively to make sure this isn't some kind of scam.
    * VistaPrint, I would encourage you to cease doing business with a company that insidiously sends "gift" subscriptions to people. It's creepy and weird, and makes me hesitant to work with VistaPrint in the future.
    * M2, please remove me from any future programs.


    I would appreciate a prompt response to these requests. Thank you.

    1 Votes
  • Sh
    SHAME ON VISTA PRINT Mar 26, 2010

    VISTA PRINT !!! you should be ashamed of your company pratices. Asking if i want a "gift" is one thing, However sending me the subscription to "instyle" magazine to a straight man is not good business pratices. Had it been another magazine that was of more interest to me I still would not have appreciated vista print going about it in this manor. No means NO! Action will follow this message. Companys do try to do whatever they can to get more business and granted "WE" are the only ones who have actually taken the time to "Cancel" this "Gift". Most lazy americans will take the free "gift" and go... Hmmm whatever, Until they get the bill or a renewal offer. Bottom line is, shame on Vista Print.

    1 Votes
  • In
    In Lake Tahoe May 25, 2010

    Has anyone else (concerned in washington has) been charged by M2 Media? I've just had the same issue and have been checking my bank statements and haven't seen M2 charge anything, but I am very scared that something may get by in the future. I agree that everything is sketchy about this company and think that it might just be a ploy to get a lot of personal information in order to cancel the subscription. I definitely don't want to give M2 anymore information on me. At least they sent me something semi-interesting but I do not want to pay for it at all. Very very very suspicious company and practices.

    1 Votes
  • Az
    aznparkranger Jun 13, 2010

    That's odd, I've suddenly started getting a subscription to Newsweek. When I've called to cancel, I was informed by Newsweek that the subscription was issued by M2 Media Group. I've been told I have to cancel with them as well. I'm going to have to check with my bank to find out where the charge originated. I guess I'll have to report this to the news and to the FTC.

    1 Votes
  • Ca
    calee Jul 21, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I have received Budget Travel and now Field & Stream. Budget Travel was nice enough to take care of it, but Field & Stream referred me to M2 Media Group. I went to their site and filled out their cancellation form, but that was before I read all these posts! The only company I deal with that was on their "value partner" list is VistaPrint. If I find that these subscriptions came through them, I'm will not order business cards or anything through them anymore. I also received a Gevalia Coffee subscription, complete with a coffee maker. Gevalia cancelled it and told me to keep the coffee maker. That was nice, but I would rather have never received it at all. I don't know if they sent that as well.

    1 Votes
  • Ca
    Carolyn Medley Sep 27, 2010

    I got a SKI magazine today and I did not order it. When I tried to cancel I was told it was sent to me by M2 Media Group. I do not live within 1800 miles of a mountain. This is the second time this has happened. I really would like to know where they got my name and address. I ahve not ordered anything off the internet or thru the mail. I think this needs to be looked into by the states Attorneys General. This is very scary.

    1 Votes
  • Me
    Meha Nov 03, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I recently received an issue of Shape magazine that I did not subscribe to.

    I emailed Shape and was told "Your order was placed through an independent sales agency and it will be
    necessary for you to contact them. The agency information is below:

    M2 MEDIA GROUP
    1127 HIGH RIDGE ROAD
    #335
    EMAIL = [protected]@M2MAGS.COM
    STAMFORD State: CT
    06905
    [protected]"

    I googled the name of the company just now and found numerous complaints about unwanted subscriptions and fraudulent charges. I am combing through my accounts to find any fradulent charges to dispute. Then I plan to pursue channels to file a formal complaint against them.

    1 Votes
  • No
    notagolfer Nov 15, 2010

    I completely agree. In the mail this weekend were THREE different issues of Golf Digest - unwanted, unordered and completely wasteful. Thanks for the email address.

    1 Votes
  • Me
    Media Group Scam Nov 15, 2010

    I have just received 3 Golf Digest magazines that I never ordered, called Golf Digest and they said M2 Media Group ordered these for me...WHAT THE ****, needless to sasy I told them to not bill me and stop the magazines immediately!! When I called M2 Media Group all I got was a recording...guess that says a lot about this scam!!! Will be making formal charges soon through an attorney!

    1 Votes
  • Ma
    Maria Sadler Nov 16, 2010

    Fraud Fraud Fraud Fraud servicem2mags and bluedolphin.com and golf digest for making a contract with a company like this
    About 2 weeks ago one of your freaking foreigners called me trying to sell me a damn magazine, I told them I was not interested and for some freaking reason I received 2 damn magazines about golf and I hate that sport. your company is committing fraud and I am going to report fraud against this company and better business. I dont not want any of these damn freaking magazines. I dont know how you received my information but I am going to report this as fraud I dont even know how they got my bank info even tough my bank reimbursed my money the point is this is fraud on behave of bluedolphin and [protected] m2 media group
    questionbluedolphinmags.com
    servicem2mags.com tried to call in all I got was a damn computer I pushed every option you can still no human


    Maria Sadler [protected]
    San Antonio Tx 78228

    I want a reference email that this was recieved

    1 Votes
  • Sh
    Sheryl Kaufman Nov 17, 2010

    I too received a magazine called Wine Spectator and didnt order it. funny think is I dont drink wine or any alcohol beverage. I've tried to contact the companies only to get recording after recording and fustration. I will send a letter to the CO company and to Vista Print, as I'm guessing by reading above that that's where this all started. Its quite annoying to say the least !!!
    Sheryl Kaufman - Scottsdale AZ

    1 Votes
  • St
    StLouisEm68 Jan 07, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I received Essence Magazine that I did not order. I am a Caucasion woman and much of the content of Essence is target for African-American population. Same story: Subscription ordered by M2Mags. When I phoned in to M2Mag at number provided, it said to go online to cancel subscription. My iMac warned me that this was a Phishing site designed to steal my personal contact information. I will now return to the Essence people and attempt to deal with it there. No charges that I know of yet.

    Emily F.
    Chesterfield, MO

    0 Votes
  • Gr
    greatday87 Jan 22, 2011

    Same story here! Called Vistaprint and expressed my disappointment with their company. They canceled my complimentary subscription to Cigar Aficionado that I did not want!!! Told me to use "express checkout" next time I order from them to avoid this happening again in the future. Too bad, I probably won't be ordering from them anymore.

    0 Votes
  • Pn
    pn0853 Mar 10, 2011

    Same story. I hate golf. Never been interested in it and never will. Been receiving Golf magazine for a couple years now. About a year ago, I tried to cancel it and got a message from golf.com saying I needed to contact M2 MEDIA GROUP. Golf suspended my subscription for a few months. Eventually, the issues started coming again. Tried to unsubscribe on golf.com and received the same response about contacting M2 MEDIA GROUP. [censor] M2 MEDIA GROUP. I need to figure out who to report this company to.

    0 Votes
  • Rm
    RMRRVA Mar 15, 2011

    Like everybody else here, I was sent magazines for which I did not subscribe to or have any interest in ever getting. I was being sent large issues of InStyle magazine each month (talk about a waste of paper/trees)! When I called to cancel this mystery subscription, I was told M2 Mags (or media group) was responsible for enrolling me and that it was linked to joining eharmony for one month, 6 months ago. They couldn't even tell me if my credit card had been charged but warned me that I could be on autorenewal and that I'd have to contact M2 media to cancel. I tried calling M2 but was confronted with a never-ending loophole of automated messages which never led to a direct contact with a customer service rep. This company needs to be reported to the Better Business Bureau! http://www.bbb.org/

    0 Votes
  • Re
    RedStar* Apr 04, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Today I have received an order for Horse Illustrated. I did not place this order, although it was addressed to me, at my home address. I called Horse Illustrated right away and was told the order had been placed by M2Mags Media, and that the company address is listed with Horse Illustrated, as being in the state of Connecticut. I asked for their number and was given a contact number. No One is reachable at this number...it does loop right back. The recording also gives an email address - m2mags.com. When I attemped to send a message, my email program automatically inserts a colon after the address and renders it unsendable. I will contact the BBB with any further problem and will also alert Horse Illustrated to the LARGE number of complaints lodged against this company. I would encourage anyone who has has received ACH automatic charges to their bank account, to contact the Fraud Division of Their Bank. Follow through and sign any papers that might be needed by the Bank to prosecute these people for their actions. I would further recommend to any of you who may have received bills for products that you did not order, to call the 3 Major Credit Reporting Agencies to DIPUTE this billing right way. Mention that the company has had many Fraudulent reports lodged against them, and invite them to check for themselves to verify this FACT. We Consumers must take actions against these companies or they will not be stopped. Remember People...there is strength in numbers. Have a wonderful day.

    0 Votes
  • Ca
    CA girl Jun 01, 2011

    I have the same issues as the rest of you. I started receiving Parenting magazine about 6 months ago out of the blue...I'm 67 years of age, so I hardly need or want this magazine. After a lot of research and going through the drill of trying to talk to a live person, I was also told to email M2 media group and request a cancellation...for something I didn't order! I printed out my request and saved it...that was 90 days ago, and I'm still receiving the magazine...what an annoyance, to say nothing of a waste of paper. I just submitted yet another request to them. The real culprit here is Vista Print...my husband and I order our business cards from them...the magazine comes to our business address. I'm going to call them today and register a complaint. We all need to be proactive in this...I'm really steamed now.

    0 Votes
  • Ca
    capri1510 Jun 10, 2011
    This comment was posted by
    a verified customer
    Verified customer

    guys call [protected] her name is meghan . She is a customer service rep... make her take you off the list!
    I called [protected] in the first place.
    hopefully I will hear back from her and will be taken off all their lists.
    Let me know if this works for you guys :)

    0 Votes
  • Ca
    capri1510 Jun 10, 2011
    This comment was posted by
    a verified customer
    Verified customer

    call meghan at [protected] make her take you off all the lists!!!

    0 Votes
  • El
    Elayne2011 Dec 01, 2011

    So if this is happening to several people... WHY is this company still open? I recently received a magazine that I didn't order. Called the magazine place and they said M2 Media done it. Now I have recently placed an order with Vista Print. I do clearly remember unchecking the little check box for any news emails or to receive anything from them. This is highly disrespectful and unprofessional!!

    0 Votes
  • Cr
    CrooksBeDamned Jan 04, 2012
    This comment was posted by
    a verified customer
    Verified customer

    We had the same thing happen to us - strange, unsolicited magazine subscription started showing up in our mailbox. The label had our last name but was addressed to someone named "Patricia". Since nobody here has that name we were naturally worried how this subscription was paid for. Let me cut to the chase on how to deal with these people:

    1) Enter the site of the magazine you received and create a password for the subscription account (so M2 is cut off from controlling it).
    2) Change the recipient name/address to the following:

    M2 Media Group
    1127 High Ridge Road, #335
    Stamford, CT 06905

    This essentially takes you out of the middle of the spam cycle. If enough people do this M2 will get flooded with unwanted magazines. Just keep checking your bank statements for a while to make sure you are not paying for this little game!! :)

    0 Votes
  • Z0
    Z'anne Mar 06, 2012

    Same as the rest of you. Received a magazine I did not request. Went through all the rigmarole and finally went with CrooksBeDamned idea. They will now be getting my subscription to Essence. Thank you very much. Will be hyper vigilant about checking my accounts to make sure I don't get billed for this.

    Do make sure to file a complaint with the Better Business Bureau to keep it on the record.

    0 Votes
  • Mr
    MrsQ May 27, 2012

    We are retired and have great grandchildren and they sent us Parents Magazine!! Parent's Magazine was helpful and canceled the future issues but told us that [protected]@ Media Group placed the order and that we would have to deal with them regarding payments, etc. I now have to figure out what company I ordered from that sold us to them and watch our bank statements for unauthorized charges. The attorney general here will hear from us.

    0 Votes
  • Da
    DaisyLou Feb 23, 2015
    This comment was posted by
    a verified customer
    Verified customer

    Same here and all I did was look to see what Vista Print had to offer but didn't order anything. Will check all legal avenues to stop this as I don't pay for something I didn't order.

    0 Votes
  • Le
    Leon Mattos Sep 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    received an unsolicited and unwanted golf magazine, called golf to ask why, told it was a cubscription made by a company named M2 MEDIA GROUP, first time hearing from them call them, no way I can unsubscribe, this is plainly an SCAM

    0 Votes
  • Gl
    Gloria Hamilton Sep 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Date of Delivery: December 18, 2017
    Subscription # : [protected]
    Magazine: Food & Wine
    Problem: I did not order this magazine subscription. I do not drink wine
    because I am allergic to any wine products.
    Resolution: Remove my name and mailing address/Cancel the subscription:
    Gloria Hamilton
    6260 Virginia Lane
    Matteson, Illinois 60443

    0 Votes
  • Ro
    Robertdb07 Sep 18, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I started receiving Rolling Stone magazine recently. I never subscribed or requested this trash. Please stop sending it. Rolling Stone pushed the responsibility to you.
    Please cancel my subscription and remove me from any list you have me on. Trying to fill your arbitrary 350 character limit. You already have all the information needed, cancel it

    Comments

    0 Votes
  • Ja
    Janice L45 Oct 15, 2018

    I made a purchase of perfume and I got a free magazine subscription to Vogue Magazine included with my order! I was so surprised. I called customer service and they said I was not charged for this. I checked my credit card statement and they were right! Meanwhile, I'm enjoying reading about my fashion! Thanks M2 Media!

    0 Votes
  • Ja
    Janice Darif Oct 27, 2018
    This comment was posted by
    a verified customer
    Verified customer

    6/10/17
    I have been receiving the magazine Sunset. I have never subscribed to this magazine and would like it to be stopped immediately. My client number is [protected]#SU. I find that articles in the magazine boring and hold very little interest for me.

    Janice Darif
    319 Vista Ct. Unit A
    Minooka, IL [protected]

    [protected]@comcast.net

    0 Votes
  • Ka
    kan1958 Oct 31, 2018
    This comment was posted by
    a verified customer
    Verified customer

    People Magazine has been showing up for the last 3 weeks and I did not subscribe to them. When I go to the Magazine website it shows an account for me and I did not order it. I want this stopped before I receive a bill for something I did not want in the 1st place, How do i go about this

    0 Votes
  • Li
    Linda Denise Hodges Dec 11, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have received People magazine numerous times and I've been returning them to the post office each time. The postman told me I had to call People magazine to stop it. I did not order the magazines, and I'm not interested in receiving them. People magazine said it was Media Group. Please stop sending the People Magazine's. Thank you very kindly!

    0 Votes
  • Ir
    Ira Ellenbogen Jun 23, 2019
    This comment was posted by
    a verified customer
    Verified customer

    They have my email address from ONE legitimate marketing connection. But they keep sending me additional email from their affiliated companies.

    0 Votes

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