The complaint has been investigated and
resolved to the customer's satisfactionResolved M & T Bank — lost payment checks
resolved to the customer's satisfaction
M&T Bank has consistantly lost my on-line-bill -pay check. They called me a liar that every paid. I had to prove that I actually paid that way by getting a confirmation number. Then they blamed on the postal service, only my husband works for the postal servince. It only takes 3 days to reach Maryland. I am the who keeps getting charged the late fee, only I didn't send out late. Where is it sitting for 3 weeks.
Can anyon help me keep from getting ripped off. They even have lost my credit card payment. I have had to send that certified, just to have a courier sign one signature for all the payments, and I couldn't prove who picked up. I was able to prove when It reached Maryland and how long it took the courier to pick it up, not whose desk it sat on before it was processed.